5/5
A fantastic team of ladies, nothing is too much trouble. Very helpful from start to finish. I would strongly recommend them.

Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,779 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,779 reviews on four platforms, rated 4.8 out of 5 overall.
1,541
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
27
Reviews on View Agents
All 11 offices
90
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A fantastic team of ladies, nothing is too much trouble. Very helpful from start to finish. I would strongly recommend them.
5/5
A great team of people in the office who were helpful from the start and right up until the end. Everyone knew what they were doing and acted professional at all times. Highly recommend them when it comes to selling your property.
5/5
Rating only, no written review.
1/5
GAZUMPED ! BY THESE LYING DECEITFUL SLIPPERY ESTATE AGENTS.
1/5
GAZUMPERS, LAIRS AND THE ATTITUDE ALL BUYERS ARE STUPID ! SO STUPID THEY THINK ALL THESE FALSE REVIEWS ARE REAL !
5/5
Very responsive, great communication. I would highly recommend.
5/5
Fantastic service all the way through our move, really helped things along when it was needed. All the staff were great :-)
5/5
for anyone looking for a hassle free experience whilst selling their property i can only suggest you try Country Properties before anyone else they were superb and very professional.
5/5
Sonia and her team were fantastic. Professional, hard-working and a delight to work with.
5/5
It was a long and sometimes complicate journey for us to get moved but everyone at Country Properties were helpful and informative along the way, with regular and scheduled updates. I'm pleased we chose them and not an online provider as I'm convinced that due to our complex chain we would not have got the result we wanted. Thank you.
5/5
I can't speak highly enough of this estate agent. We attempted to buy a property that they were marketing, and they did such a superb job of keeping everyone in the chain informed that we came to rely on them more than our own estate agent. If you're selling in the area, these are the guys to go with. If you're looking to buy, check out what they have on offer.
5/5
Fantastic service !!!! The Ladies at the Baldock and Ashwell branches worked so hard everyday to keep us fully updated and chased any queries up. We also sold through them a few years back and they we fantastic then. They are worth every penny, they are professional, helpful, organised ! They make you feel really special as a customer and are very efficient and organised. I cant thanks them enough and highly recommend them !!
5/5
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was able to give us the information we needed or go and find it and get straight back to us! AND we were the buyers not the sellers!!! Top service Sonja, Helen, Kerry and team! Highly recommended.
5/5
We have been looking for a property the last year. Sonya and her team have been fantastic throughout the whole process. We still need to complete however we no this team will do everything I'm their power for us to move into our first home. We would definitely use them if we decided to sell out property. Would like to say a big than you to Denise who has been our main point of contact.
1/5
Tried to purchase two properties through Country Properties, was asked to provide copies of my bank statements because an email from Barclays stating the mortgage has been approved is not good enough. With the first property they actually put it back on the market the day before we were due to exchange contracts. I have purchased lots of properties and never been messed about this much. Michelle Woods could learn a lot from whoever dealt with the 5 star reviews on here.
5/5
A huge thank you to the team at Country Properties Baldock for making the sale of my flat such a painless & positive experience and for showing great warmth & accessibility as a team despite being thrown the inevitable curve ball or two (by myself if I recall!). I dealt with a number of members of the team - Denise, Helen, Kerry-Marie and Sonia - and without exception they went above & beyond the formal expectations I had. They were extremely pro-active in approach and are obviously a very close-knit team. I received a full asking price offer within days of the flat first being marketed which was in very large part due to the preparation & communication of the team. I cannot thank you all enough and would wholeheartedly recommend that any prospective buyer or seller in the area makes contact!
5/5
I just completed on the sale of my flat through County Properties in Baldock and I cannot recommend this team highly enough. They were steadfast in finding me the right buyer and so helpful and friendly throughout the whole process. From start to finish I was thoroughly supported and informed. I am so glad I chose to sell with them and would wholeheartedly recommended them to others looking to sell. A very professional and knowledgeable group of people.
5/5
Quite simply Country Properties was outstanding in the sale of my house. Helen came round, we agreed a price of sale. The team came round soon after to look at the property so they all had an understanding what they were selling. With in a few hours of the house going on the market, Country Properties was all ready making appointments for them to come round with potential buyers to view. With in a week our home was sold. Once sold Sonia would ring us up with an update of everything that was going on. I am sure if Sonia was not on the case our contracts would have not exchanged and chain would have been broken. If you are thinking of selling your house employ the best, Give them a ring you will not be disappointed. June 2017
5/5
We received a first-rate service from Sonia and her team at Country Properties during our move. Always available by phone or email and keen to ensure the transaction was progressed as efficiently as possible. At the same time, any questions we had during the process were answered in a thorough manner, which provided reassurance. Their local knowledge and understanding of the property market was impressive and extremely useful at all times. We can wholeheartedly recommend if you're looking to buy, sell or rent in the locality.
5/5
Wow what an amazing company and other estate agents could certainly learn a thing or two from Country properties. Moving house is so stressful especially when you buyer pulls out on the day of exchange. I have to take my hat off to the whole team at the Baldock office as they all worked hard and way past the normal working hours and we are now living in our dream home. They are very knowledgeable and professional and took the stress out of the moving process. I do not normally do reviews but felt they had gone beyond the norm and cannot recommend they enough.
5/5
I sold my flat through Sonia and her team, and although there were some complications regarding the Leasehold, Sonia's and her team's knowledge was invaluable (far more so than my solicitor), and their input ensured that the issue was resolved in a timely and cost effective manor. From the first consultation, to arranging viewings, to handling the progress of the sale through to completion, I can't fault the service provided by the various members of the team that were involved. I shalt be moving for many years, but when I do I shall certainly be using Country Properties again.
5/5
From the very first time I called into Country Properties Baldock, I was treated with courtesy and professionalism. They listened to my requirements and showed me a number of properties which unfortunately were not quite suitable but they introduced me to a slightly larger property which better suited my requirements and therefore I made an offer which was accepted. After the purchase all the staff keep me fully informed of all developments even on the property which I had sold privately, at least once a week. It was a great pleasure to deal with all members of staff.
5/5
Fantastic experience, very professional service, nothing to much trouble would highly recommend.
Dear Mike, Thank you for your kind review, we all appreciate it. Kind regards, Linda and the team.
5/5
Great experience, Great customer service from Linda Payne. Thank you Linda for all your support.
Dear Wayne, Thank you for your review, it is appreciated. Kind regards, Linda.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Country Properties has 1,779 reviews across its 11 offices, rated 4.8 out of 5 overall: 1,541 on Google, 121 on Facebook, 27 on View Agents, 90 on Trustpilot. Company-wide Trustpilot reviews for Country Properties are counted once, not once per office.
Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 365.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent.