Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotEarly days but … a brilliant start.
Early days but …A very professional local team. Punctual when attending meetings, quick email communications and call backs. They have considered all of our difficult buying and selling issues and kept in touch on an almost daily basis. The team at Charters have already successfully sourced potential financing for our move. They have attended a meeting to discuss an alternative to selling our property and homed in on potential purchases too. All this in just a few working days. The Charters service seems to work seamlessly to deliver an end to end solution. I cannot believe they have provided this without our having yet signed any form of contractual agreement. A very promising start to a working relationship ….
Michael · 8 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you Michael, long may this continue!
★★★★★ 5/5
TrustpilotFantastic and Professional
The experience I have had with Charters Estate Agents has been prompt, professional, attentive and the staff at Charters have been wonderful to speak to. In particular I have felt incredibly well looked after by Andy Jerram, who has been a delight to speak to, and the polite and courteous young lady that showed me the property was incredibly professional. I will be using Charters as a preference without question now and in the future. Thank you for amazing service!Charlie
Charlie · 8 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you Charlie!
★★★★★ 5/5
TrustpilotExcellent service
Ella has helped massively in our search for a flat in Southampton, making the process very easy to navigate.
DAYKINS · 8 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Great to hear! Thank you!
★★★★★ 5/5
TrustpilotSarah was lovely and easy to do with…
Sarah was lovely and easy to do with and made the whole process really easy. Would recommend charters to anyone else who was looking for a property
Kiri · 8 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you Kiri!
★★★★★ 5/5
TrustpilotProfessional and excellent service
Our first time to rent in UK. Thank you so much for Sarah’s professional service and prompt reply.
Winnie · 8 May 2024 · Charters Winchester
Agent replied · 19 June 2024
All the best for the future!
★★★★★ 5/5
TrustpilotThe lettings team (Sarah and Gary…
The lettings team (Sarah and Gary specifically) did a brilliant job renting our home out for us in a challenging market. They were great at keeping us informed especially when we were chasing hard and under time pressure. They turned around our tenancy in lightning fast speed and the back office team Cheryl and her colleagues did a fantastic job managing this.
Sophie · 8 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you Sophie! Sarah and Gary are the best when it comes to letting in Winchester! Thanks for leaving this review.
★★★★★ 5/5
TrustpilotFlat Huntig
Me and my flatmate were stressed about moving, after Chloe helping us by explaining how quick and easy it could be and calling us when new property would come available. We quickly reolised by staying with Chloe and charters while flat hunting we knew we’d find somewhere we loved.Thank you so much for all you help Chloe!!
Tesni · 8 May 2024 · Charters Winchester
Agent replied · 19 June 2024
This is wonderful to hear! Thanks Tesni
★★★★★ 5/5
TrustpilotRecently we had finalised our Rent a…
Recently we had finalised our Rent a property with Charters and it was very smooth process and teh location is value for money. I would like to thank, Ms.Kirstie Stone personally as she has been with us through the process and very helpful.
Shamila · 7 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thanks Shamila, we appreciate you leaving this review.
★★★★★ 5/5
TrustpilotCharters of Winchester
Charters of Winchester exceeded my expectations. Sarah’s professionalism was exceptional, with prompt email responses and a delightful demeanour during the viewing even through our mishaps, Her friendly and informative approach made our renting experience seamless and stress-free. We're truly grateful for her assistance.
XTxoL · 7 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you!
★★★★★ 5/5
TrustpilotHelpful
ANDY JERRAM has been very helpful in arranging a viewing and was very responsive. The flat Andy recommended was suitable for us.
Yaqi · 7 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Yaqi, thank you for leaving the review!
★★★★★ 5/5
TrustpilotSophie at Charters!
I would highly recommend Charters on the Avenue Southampton. From the start Sophie was brilliant, very prompt email replies and was lovely during the viewing. Sophie was very informative and friendly and has made our experience seamless and less stressful. Thank you from us both!
Miss · 7 May 2024 · Charters Winchester
Agent replied · 19 June 2024
This is reassuring to hear, thank you!!!
★★★★★ 5/5
TrustpilotThe whole team of Charters has been…
The whole team of Charters has been brilliant but my thanks and admiration goes to Steven Henry who has been an absolutely gem, very helpful kind during a stressful time.
Irene · 6 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotThank you Charters Romsey
I just want to give a big shout out to the Charters team in Romsey! They successfully sold our property in Totton and have been professional and supportive from start to finish. We started our sale with Paul, who was a true gent. We were supported for a lot of our time by Tom and I couldn’t be more grateful for his professionalism, kindness and communication- thank you! Victoria has been with us throughout and continues to support us. Thank you for your support, kindness, updates and cheeriness! Highly recommend!
Amy · 5 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you, Amy, for the 5-star review!
★★★★★ 5/5
TrustpilotFantastic friendly service
Kayleigh and the team at Charters in Farnham were great. Really helpful with every stage of buying our new home, Kayleigh our sales progressor was fantastic at moving things along and making sure we were kept up to date at all times. Thank you!
AS · 5 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you for sharing your experience!
★★★★★ 5/5
TrustpilotHelpful Advice
I have two rental properties which Peter Nobbs (now at Charters) has been managing for me for the past 7 years. Nothing is too much trouble and he has always kept me informed about anything that effects me as a landlord. I have been quite concerned lately about one of my properties and on discussion with Peter he was able to put my mind at rest. Thank you very much.
SALLY · 4 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Sally, thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotSimeon and Chloe have been excellent…
Simeon and Chloe have been excellent throughout the whole process. Normally I would speak to several agents to get a rounded view of the market, but didn’t need to in this case, as the team did a thorough job from valuation to finding tenants very quickly, to the timeline that Simeon outlined 6 months before - all with a friendly, warm and attentive service.
Peter · 4 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you, Peter, for the 5-star review!
★★★★★ 5/5
TrustpilotSophia was prompt and helpful
Sophia was prompt and helpful in her communication. I requested an amendment which was carried out quickly and accurately.
Amy · 3 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you, Amy, for sharing your feedback!
★★★★★ 5/5
TrustpilotProfessional and hard working
Charters sold my flat and were the most proactive and hard working agents I’ve dealt with. Their communication was great and they were incredibly professional throughout. I tried other agents and they got me 5 viewings over 5 months. Charters organised at least 15 viewings, if not more.
Anna · 2 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Anna, we are delighted to hear your feedback, thank you!
★★★★★ 5/5
TrustpilotExcellent customer service
We are very grateful for the support we received from Chloe when we were looking for a new property to rent at short notice. Chloe was friendly, professional and proactive in contacting us about properties that she felt we would be interested in. Chloe was knowledgeable about the local area and was able to provide useful information. Thank you for your help :)
Lauren · 2 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotAttitude, approach and assistance
Attitude, approach and assistance all been awesome. Charters pro-actively helped all the way through the house purchase process, keeping us informed, pro-actively chasing and making sure exchanged happened. An awesome and re-assuring experience ensuring the best outcomes for everyone.
James · 2 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you, James, for the 5-star review!
★★★★★ 5/5
TrustpilotFirst Class Service
I visited Charter's office on Avenue (Southampton) as a landlord to find a tenant for my house. Fortunately, Rosie Mott was available to assist me. She was very professional and explained the services offered by Charters. The next day, Rosie visited the property and provided a fair rental value that met my expectations. Then, on May 1st, she organized the viewing and called me to let me know a tenant was ready to rent the house. I am very grateful for the service she has provided.
Mamdouh · 1 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you for the detailed review. Rosie will be delighted to hear your feedback!
★★★★★ 5/5
TrustpilotRequirements for Letting Property Understood
Ash understood our needs from our first meeting. Even if the property was not within walking distance to the city center he made sure it was within a short walk to bus routes giving us options to consider.
Scott · 1 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Scott, thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotUsed Charters again.
Used Charters again after they were so good in selling my previous house. They continued to be excellent. The usual house selling difficulties were quickly resolved, and the whole process was smooth and uncomplicated.
Philip · 1 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Thank you, Philip!
★★★★★ 5/5
TrustpilotThis was my first move and the crew at…
This was my first move and the crew at Charters made it comfortable for me. From start to completion everything was explained clearly. All involved were very helpful and friendly and made a huge difference to the process.
Mick · 1 May 2024 · Charters Winchester
Agent replied · 19 June 2024
Mick, thank you for the review!
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