Charters reviews in Winchester, Farnham, Chandlers Ford and 2 more

★★★★★ 5/5

Google

I have recently engaged Charters lettings department to help us re let our property. My dealings so far have mainly been with Jacqui Mckeown who I have found to be extremely knowledgeable on the subject. Her experience in this field clearly shows. She has a warm engaging personality and explained the whole process, offering sound advice, without being pushy. I feel confident in the service that they are providing us.

Lucy · 29 May 2025 · Charters Farnham

★★★★★ 5/5

Google

Charters and in particular Dylan, Sarah and Gary have been fantastic! They have gone above and beyond to support me through the process of finding a place to rent. They listened to my every request and responded promptly politely and professionally.

Natasha · 29 May 2025 · Charters Winchester

★★★★★ 5/5

Trustpilot

Chloe and all of the staff were…

Chloe and all of the staff were brilliant with me and helped me find the right property, I would definitely use them again

Carl · 27 May 2025 · Charters Winchester

★★★★★ 5/5

Google

My partner and I were nervous about finding a home to rent together as we've heard lots of negative things about the market currently. Kirstie made our experience absolutely seamless; she was kind, understanding of what we wanted and has been so communicative through the process. For that, we can't thank her enough. We can't wait to move in now :)

Caitlin · 20 May 2025 · Charters Farnham

★★★★★ 5/5

Google

We have been with Charters as tenants before and there’s a reason why we called them up again when looking for a new home. We really appreciated Sarah being so proactive with finding us properties to view. We had a lot of boxes to tick, but she took on the challenge nonetheless, so thank you! Dylan was a great help by taking us on viewings, receiving our feedback and giving us honest advice, which we always appreciate. Charters as a business always feels professional and their properties tend to be of a high standard. However, this time round it felt more personal and transparent, which should only be encouraged!

The · 30 April 2025 · Charters Winchester

★★★★★ 5/5

Google

Cameron was incredibly knowledgeable about the local area and provided excellent guidance throughout our search process. His communication was prompt and clear, and he was always readily available to answer our questions. He was personal and impressed by his consistency in finding the right home for us. We couldn't have been happier with the outcome." Thank you Edward and his team of Charters. 🙂

Mitu · 29 April 2025 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Google

Over the years, I've used various estate agents, but now I wouldn't choose anyone other than Charters. This is the second time I've used their services, and once again, it has been a fantastic experience. The photos are stunning, taken by a professional photographer, and all the staff are exceptional. We always receive top-notch service. I highly recommend Charters to anyone in the area.

Emily · 29 April 2025 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Trustpilot

Lily has been fantastic!

From first contact with Lily Mott we have received nothing but outstanding customer service!! Lily has been extremely helpful and professional throughout and has gone above and beyond due to our slightly different circumstances, keep us updated every step of the way. Even though we have decided to put everything on hold for now, we will not hesitate going back to Lily and Charters when our search resumes! Thank you!

Claire · 25 April 2025 · Charters Winchester

★★★★★ 5/5

Google

What a team Gary, Sarah and Dylan make. After a couple of days they found us a tenant. Now that was quick! Gary gave some really good early advice before we purchased our rental property which was incredibly useful and Dylan and Sarah are great communicators and negotiators. You are in very safe hands with this team. Thanks all.

Paul · 17 April 2025 · Charters Winchester

★★★★★ 5/5

Google

Nick, Josh and the team at Charters have been brilliant in regards to my purchase of a house in Fleet they listed. They have been so helpful, understanding, supportive and available whenever I've needed to view the house, speak about status of the chain, support in pushing parties forward and just a genuine pleasure to deal with. Can't recommend them enough. Thanks all.

Rebekah · 12 April 2025 · Charters Farnham

★★★★★ 5/5

Google

We recently rented a house in Chandler's Ford through Charters and had an excellent experience from start to finish. I’d like to especially thank Shannon and Rosie, who were absolutely fantastic throughout the whole process. They were highly professional, responded promptly to all our queries, and made everything smooth and stress-free. Their support and attention to detail really made a difference during what can often be a stressful time. We’re very happy with the service and would highly recommend Charters to anyone looking to rent in the area!

Seifeldin · 11 April 2025 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Google

Kirstie at Charters Farnham has been absolutely amazing trying to find me a property to rent, i was signed on with other companies and Kirstie was the only one out of all the Agents who called me regularly with new properties coming to market. if you are putting your house up for rent, go with Charters. Their competition (i use that term lightly, in my view they are not) have been appalling, not one call from any of them in 6 months.

Stuart · 4 April 2025 · Charters Farnham

★★★★★ 5/5

Trustpilot

I had 2 viewings today with the agent…

I had 2 viewings today with the agent Andy Jerram. He’s been great at finding suitable places for myself and my partner to view, and was very kind, welcoming and helpful at said viewings.

Toffee · 27 March 2025 · Charters Winchester

★★★★★ 5/5

Google

Ryan was great at keeping in touch, even though we didn't buy through Charters the service was very good

Jan · 25 March 2025 · Charters Alresford

★★★★★ 5/5

Google

I have recently rented a property through the Farnham office and the whole process has been made stress-free. We were on a very tight schedule timewise for getting into the property and without the help from Saty, Kirstie and Jacqui it wouldn't have happened, they were all Excellent, Very professional and so prompt with everything. I cannot thank them enough, they are all a real asset to the Charters Lettings team.

Lisa · 25 March 2025 · Charters Farnham

★★★★★ 5/5

Google

Sold out our house and I had a great experience with both Luke and Edward.They were truly professional, always kept me updated and made the whole sale process smooth and stress-free. Really appreciate their prompt communication and support throughout. Highly recommended!

Mahender · 25 March 2025 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Google

After my husband died I signed up with Charters to help me move from East Sussex to the Alresford area to be closer to my daughter and grandchildren. My daughter had bought her property through Charters and from day one I found everyone, particularly Fred and Ryan, very professional, kind and pro-active. They understood exactly the type of property, location and, most important of all, the setting I wanted and although the property I’m now in the process of buying is registered with another agent, which is a great shame, the level of regular contact from Fred was exceptional. I cannot recommend Charters highly enough.

Karen · 20 March 2025 · Charters Alresford

★★★★★ 5/5

Google

I have been working with Charters for some time now and even though they were unable to find me what I wanted, working with them was a positive experience. Thank you to everyone at Charters for helping me with my search for my next home.

Tash · 30 January 2025 · Charters Alresford

★★★★★ 5/5

Google

Charters acted for me on both my sale and purchase which made things easier to deal with.The whole process was dogged with many problems and delays which over the almost 9mths caused huge worries and stress for me however completion was finally achieved. The teams at Alton and Farnham worked tirelessly on my behalf for which I am unbelievably grateful nothing was to much trouble. Although there are no plans to move again in the future I most certainly would use Charters as my agent and fully recommend their services.Well done and thank you very much.

Kay · 29 January 2025 · Charters Alton

★★★★★ 5/5

Google

Rating only, no written review.

Charlie · 17 January 2025 · Charters Farnham

★★★★★ 5/5

Google

Kirstie Stone is top notch and you should consider yourself extremely lucky if she happens to be the agent you are working with for your property. She is extremely knowledgeable, as well as kind and helpful. Kirstie helped me to move from Switzerland to the UK and it was completely seamless and we got everything sorted in a short amount of time. She still works with my landlord to manage my tenancy and makes things so easy, 3 years later and I couldn't be happier. 10/10 experience.

Yusuf · 17 January 2025 · Charters Farnham

★★★★★ 5/5

Google

My experience with Charters Estate Agents was nice 👌they so friendly people and lovely people, thank you all for the support and advice I appreciate it keep it up.CHLOE ATTRIDGE, your so amazing I have never seen your type I will always recommend people you and yours thank you so much once again CHLOE ATTRIDGE. …

Daniel · 15 January 2025 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Google

Charters have been excellent from a buyers side. We dealt with Cameron who understood our needs, recommended strong properties that fitted our criteria and then managed the process expertly. Buying a house should be enjoyable and non pushy, this is exactly what Cameron and Charters deliver. If you’re looking to buy a home make sure you sign up to these guys. The entire team is also super friendly and helpful, we needed ID verified for solicitors and even though Cameron was out of office, Ed stepped straight in and helped us taking time out of his day to complete what we needed. This is how modern day estate agents should deliver their services.

Joshua · 15 January 2025 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 1/5

Google

Behind their posh and “professional” looking offices here is the treatment you can expect from them; 1. They claim not returning “parking permits” at the end of the tenancy, even if you did. 2. They claim you putting nails on the wall, when you haven’t. 3. They use their management keys to access the property unsolicited/unauthorised, and they claim that this wasn’t the case. Unfortunately appalling tenancy service despite communication efforts, I find them horrible deal with. Please stay well clear away from this company. You have been warned!

Omer · 10 January 2025 · Charters Chandlers Ford (13 Oakmount Road)