Charters reviews in Winchester, Farnham, Chandlers Ford and 2 more

★★★★★ 5/5

Google

Our house move literally wouldn't have happened without the extraordinary efforts of the Charters team. Simon was incredibly professional and helpful when valuing our house to put it on the market. Cameron was extremely polite and easy to get on with when arranging viewings. Jake could not have been more knowledgable and accommodating when showing us around properties on our viewings, and was always there well before time. And Stephen literally made the move happen dealing with very difficult circumstances within our chain. We can't thank the whole team enough!

Luke · 15 December 2024 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Google

Rating only, no written review.

Kenzie · 15 December 2024 · Charters Winchester

★★★★★ 5/5

Google

Sarah has been amazing in her help to find us a suitable home to rent, she is the most responsive and helpful agent I have worked with and she really cares about her landlords and the clients, striving to help find the right people for the right property. I would highly recommend working with charters and Sarah Bainbridge in particular!

Rebecca · 15 December 2024 · Charters Winchester

★★★★★ 5/5

Google

I recently had the pleasure of working with the Winchester lettings team at Charters while searching for a rental property. Although I ultimately chose another property elsewhere, I was thoroughly impressed by the proactive and professional service provided by Charters. In particular, Ash, who assisted with viewings, was exceptionally professional, friendly, and courteous. Ash's extensive knowledge of the local Winchester rental market and the options available for investors in rental property was invaluable. Additionally, Gary was brilliant with his speedy follow-up, making the entire process exceptionally easy for me. I would not hesitate to recommend Ash, Gary, and the rest of the Charters lettings team to anyone looking for the right rental property in Winchester. They are an efficient, friendly, and very professional team.

Andy · 15 December 2024 · Charters Winchester

★★★★★ 5/5

Trustpilot

super helpful and quick to…

Annie was super helpful and quick to respond with minor amendments. Thank you

Rebecca · 13 December 2024 · Charters Winchester

★★★★★ 5/5

Trustpilot

Professional and Friendly

I had a great experience again with Charters while we were moving to Southampton. They were friendly and quite professional. Sophie Pickering was very proactive and reached out to me with a list of available properties that suited our requirements and also helped us with getting a viewing as well as our new rental property. Andy Jerram was also helpful in answering our queries as well. I was also happy with the different Charters properties as they were well kept and maintained.We also had a good experience in the past with Charters Winchester for our earlier tenancy and hence we preferred them when moving to a new location as well. Overall, I would recommend Charters as they are quite professional, customer focussed and also have various setups/mechanisms for helping in getting a smoother tenancy.

Jubin · 13 December 2024 · Charters Winchester

★★★★★ 5/5

Trustpilot

A huge thanks to Emily Cuell from Rami Bentley Court

A huge thanks to Emily Cuell from Charters for all her help, she is professional, polite and always responds in good time. Keep up the good work Emily.

Rami · 13 December 2024 · Charters Winchester

★★★★★ 5/5

Trustpilot

Smooth process from beginning to end

Smooth process from beginning to end. Fantastic communication, professional service on all levels. Knowledgeable, friendly agents. I'm so pleased I used Charters to sell my house. I would highly recommend.

Lynda · 12 December 2024 · Charters Winchester

★★★★★ 5/5

Trustpilot

Lily has been fabulous

Lily has been fabulous! She arranged a video viewing due to me not living in the area, & kept my updated throughout the process! 100% recommend!

Tori · 11 December 2024 · Charters Winchester

★★★★★ 5/5

Google

Such a lovely team ! Thanks for all your help and professionalism ! Highly recommended for a friendly and efficient service. The team went out of their way to help me and can't strong recommend enough !

Lisa · 11 December 2024 · Charters Farnham

★★★★★ 5/5

Trustpilot

We appointed Charters in April 2024 to sell a propertyty …

We appointed Charters Chandlers Ford in April 2024 to handle the sale of our property. We had interactions with three members of the team in the roles of sales professional, sales handler and sales progress handler. Everyone was exceptionally professional and attentive, keeping us informed at all stages of the sale. It is heartening that where so many aspects of customer service can be mediocre at best in todays business world, the Charters team showed that exceptional service is still possible. A big thank you to the whole team.

Alastair · 10 December 2024 · Charters Winchester

★★★★★ 5/5

Trustpilot

Phenomenal team and service

Our house move literally wouldn't have happened without the extraordinary efforts of the Charters team. Simon was incredibly professional and helpful when valuing our house to put it on the market. Cameron was extremely polite and easy to get on with when arranging viewings. Jake could not have been more knowledgable and accommodating when showing us around properties on our viewings, and was always there well before time. And Stephen literally made the move happen dealing with very difficult circumstances within our chain. We can't thank the whole team enough!

Luke · 10 December 2024 · Charters Winchester

★★★★★ 5/5

Google

We have recently sold our house with Charters and have been very happy by the service provided by Edward and the team. A special mention to Jake and Cameron on the sales team who kept us updated on viewings and promptly provided feedback. They were always helpful and polite. Most importantly , they achieved a quick sale which proceeded smoothly thanks to Stephen in the sales progression team. I am more than happy to recommend Charters to anyone looking to sell.

Pauline · 10 December 2024 · Charters Chandlers Ford (13 Oakmount Road)

★★★★★ 5/5

Trustpilot

Charters Alresford

We used Charters for a rental property in Alresford. Fred was super helpful and made the whole process simple and quick!

Jonah · 10 December 2024 · Charters Winchester

★★★★★ 5/5

Google

We had the best experience with Charters - KIRSTIE STONE - looked after us with clarity and real care. The process was easy and personalised. Highly recommended.

Dominic · 10 December 2024 · Charters Farnham

★★★★★ 5/5

Trustpilot

We found Charters Estate Agents to be friendly and professional.

We found Charters Estate Agents to be extremely friendly and professional. They have given us excellent service throughout the journey. All the team have been great with special mentions for Jonathan, Storme, Kerry and Tilly. Many thanks guys.

Mark · 8 December 2024 · Charters Winchester

★★★★★ 4/5

Trustpilot

Helpful post-sales from Jo in Hampshire

Jo Goddard in post-sales for Winchester/Southampton was enthusiastic, consistent and got the job done.The post-sales process was long, drawn-out, tedious and frustrating. This was due to issues and personnel further down the chain, and no reflection on Jo, Charters (or me!)Jo (and colleagues) were reliable in communications and maintaining contact, even though there wasn't much to report for many weeks.

J.M · 7 December 2024 · Charters Winchester

★★★★★ 5/5

Google

A professional and prompt service. Kirstie Stone helped me through all the stages of letting and managing my flat. She gave me excellent advice, sorted out any queries and made the process stress free. I have no hesitation in recommending Charters and Kirstie to you.

Stephanie · 7 December 2024 · Charters Farnham

★★★★★ 5/5

Google

Second time renting through Charters, and I couldn’t ask for more! Both times Kirstie Stone has helped me find the right property and I totally feel that she is able to understand my needs and help me achieve them. Any questions or concerns that I have had Kirstie is able to help, and I couldn’t fault my experience with her. Chatters as a company are also great and extremely fast fixing a small issue with the boiler. Highly recommend.

Anna · 7 December 2024 · Charters Farnham

★★★★★ 5/5

Google

Charters have been the most trusted estate agents I have ever used. They have been amazing in securing me a flat in due time. Especially Ash was very professional, honest, understanding of my situation, took time to explain things to me and always prompt to listen and to help. You have been a star in securing me what I want. Thank you Ash and Charters

Bernard · 6 December 2024 · Charters Winchester

★★★★★ 5/5

Trustpilot

The Winchester Lettings team are all…

The Winchester Lettings team are all fantastic, in particular Sarah who was extremely helpful to us when we were looking to rent a property. They really make every effort to find a suitable property and organise viewings as efficiently and quickly as possible. They are also lovely people who are fantastic to deal with. I really recommend them!

Helen · 6 December 2024 · Charters Winchester

★★★★★ 5/5

Google

Such a lovely team ! Thanks for all your help and professionalism ! Highly recommended for a friendly and efficient service. The team went out of their way to help me and can't strong recommend enough !

Lisa · 6 December 2024 · Charters Farnham

★★★★★ 5/5

Google

I would highly recommend Kirstie Stone from Charters in Farnham for any lettings arrangements. She quickly arranged a viewing for us on a property in a sought after location and was very efficient in following up with the landlord and securing our tenancy. We are particularly grateful to her as we are moving from overseas and she accommodated our request of a virtual viewing and immediately followed up with videos of the property so we could easily decide whether it was right for us in lieu of viewing it in person. She also quickly answered our MANY queries whilst we completed the tenancy admin and supported us throughout the process. We really appreciate all her help and she made a normally stressful process run smoothly and hassle free. Thank you Kirstie :)

Amy · 6 December 2024 · Charters Farnham

★★★★★ 5/5

Google

Excellent Letting Agents. My property has been handled by the Farnham staff Jacqui McKeown and Kirstie Stone for many years and have always had excellent service. I’ve just gone through a change of tenancy and the whole process was very smooth. All the paperwork is online can be dealt with quickly and completed in a matter of minutes. I can highly recommend them.

Elaine · 6 December 2024 · Charters Farnham