Trusted Agent profile · Devon, Cornwall and Somerset
Verified
★★★★★
1,999 reviews across 30 offices and 3 platforms
Bradleys has 30 offices, in Honiton, Paignton, Saltash, Callington, Exeter (two offices), Bovey Tracey, East Looe, Plymouth (two offices), Plympton, Taunton, Helston, Newquay, Plymstock, Exmouth, Liskeard, Camborne, St Ives, Torquay, Newton Abbot, Sidmouth, Okehampton, Shaldon, Teignmouth, Crediton, Brixham, Hayle, Penzance and Budleigh Salterton (Devon, Cornwall and Somerset). Together they have 1,999 reviews on three platforms, rated 4.6 out of 5 overall.
1,940
Reviews on Google
All 30 offices
57
Reviews on Facebook
All 30 offices
2
Reviews on View Agents
All 30 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Bradleys's 30 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe received excellent service when we used Bradleys to view a bungalow in Liskeard we were interested in buying. Their agent was very pleasant, well-informed and punctual. She kept in contact as promised post-viewing, updating us on other …
Thank you for your kind review Hugh, we really appreciate it!
5/5
GoogleGreat with a complicated house purchase. Helpful staff, nothing too much trouble
Thank you for your great review, we truly appreciate it!
5/5
GoogleThank you to Nick at Bradleys Camborne office for making my parents dreams come true! You have been wonderful in helping them through the process of buying their new home. Fantastic service, very helpful. Kind regards Louise (Mr & Mrs Gilbert) xx
Thank you for your kind review! We truly appreciate it and wish your parents very happy memories in their new home.
5/5
GoogleBought from Bradleys in Callington and found them excellent to deal with.
Hi Richard, thank you for your great review, we truly appreciate it.
5/5
GoogleBunch of friendly darlings really helpfull, n they jus kno there good at wot they do..
thank you for your great review, we truly appreciate it.
5/5
GoogleBrilliant service from Angela! It has taken me over a year to write this but it is a testament to the service I received that I still hold dear the patience and helpfullness of Angela Hudson.
Thank you for your review Lorraine, we truly appreciate your feedback!
5/5
GoogleClean and tidy business good friendly staff with good local nolage
Thank you for your great review, we truly appreciate it.
1/5
GooglePoor communication, After i left charged me over £500 from my deposit. Take photos of everything, absolutly everything even very small things like Little crack on tiles othervise you'll pay for it.
Thank you for your comments which are noted with interest particularly since you vacated the subject property in 2015. In the interests of fairness we actively and formally request all tenants to make any comment upon the condition of a property with seven days of the start of a tenancy. We note you chose not to do so. With regard the administration of your deposit the only deductions made were those to which you agreed and were considerably less than the £500 to which you now refer. We would welcome the opportunity to assist you with any additional concerns
1/5
GooglePlease be aware, if you are a landlord then do not use this company. Their communication via email and phone is the bare minimum, unless they want you to sign their Terms of Business. We only used this agent again as they had previously let …
1/5
FacebookRight - we need your help people - this has gone on long enough. Ring Bradley's (Mutley) - talk to the Manager - Jon Pilkington on 01752 251251 or email them here: https://www.bradleys-estate-agents.co.uk/b…/plymouth-mutley… about the appalling state my son David Cox is living in. Take a look at the pictures...I'll tell you the story below. David moved into his new house weeks ago now. It has been a fiasco from the beginning. They hadn't done an SOC so he was sat outside, with his furniture in the yard, waiting for someone to come do that the day he moved in. THEN when they open the door, they find the shower has leaked and the house is FLOODED! We're talking inches deep in water - downstairs is uninhabitable - but he still needs to move in - he has his furniture outside remember? They tell him they'll sort it. He moves all his furniture upstairs. SO, he's in a soaking wet house and the boiler is broken, so he has no heating! Has to leave the windows open - the conservatory leaks anyway. The carpet in the lounge and hall are DRENCHED - this stays like this for a couple of weeks until he manages to bully them into getting someone in to clean the carpets because by now the smell is unbearable - the damp is rising all through the house - he's catching water at the top of the stairs in a dehumidifier he buys himself! The guy comes in - does the carpets - but really, it doesn't help - they're still soaked. Despite lots of ringing and complaining - nothing has been done still - except they gave him a tiny little dehumidifier that he has to plug in (all on the electric bill?) that really isn't making much difference - the fight against the damp is ongoing - the tiles on the kitchen floor are lifting - water drips through light bulbs and the electric board is bare (as you can see) the toilet leaks and the doors don't shut anymore (expanded in the wet). I've told him to come home but he doesn't want to move away - he's 20 mins away from work where he is - he's an hour or two away here. So we need action - we need to get these people (he's paying nearly £700 a month for this property by the way!!!!) to DO something - move him to another property close by and get this wreck of a house ship-shape! Please please please call or email Mutley Bradley's and help my boy out (it can't be good for his physical and mental wellbeing can it?) - share far and wide please - let's see if we can get FB doing something useful on a personal level! Thank you . Samantha
1/5
FacebookHaving never dealt with Bradley’s I’m sure they’re no better, or worse than any other letting agents. I have, however dealt with one of their Landlords, John Garland. Five and a half years I rented one of his flats. I kept the place immaculate, and paid the rent early every month. All I got for my loyalty was a rent increase from 450 to 550 a month for a substandard 1 bedroom flat at Cattedown. And a leaking roof for 5 years. Needless to say, I made the decision to walk away.
5/5
FacebookRating only, no written review.
1/5
GoogleGiven it 1 star only because it won't allow me to put zero stars! We have been misled throughout the process of us viewing and putting in offers on a property. I'm afraid to say that Bradleys in Honiton are a shining example of why Estate Agents have such a bad reputation in this country. The branch manager didn't even want to discuss our complaint but instead just handed us forms for their complaints process. All in all, customer care of the highest order? My advice is to steer clear!
1/5
FacebookHaving never dealt with Bradley’s I’m sure they’re no better, or worse than any other letting agents. I have, however dealt with one of their Landlords, John Garland. Five and a half years I rented one of his flats. I kept the place immaculate, and paid the rent early every month. All I got for my loyalty was a rent increase from 450 to 550 a month for a substandard 1 bedroom flat at Cattedown. And a leaking roof for 5 years. Needless to say, I made the decision to walk away.
1/5
GoogleTerrible customer service. Buyers beware. Also, don’t use their recommended surveyor. The issues he missed cost my parents an extra £20k.
5/5
GoogleThe Bradleys estate agents team in Penzance are super helpful and dedicated, i would like to name one individual in particular, upon calling in to see about getting a house in urgent need, Jason R was more than helpful in trying to keep me calm and being as helpful as possible, a real credit to Bradleys In my eyes!
Thank you for your review Adam, we are so pleased you are happy with the service provided by Bradleys.
5/5
Google…
Thank you for your review Victoria, we are so pleased you were happy with our service.
5/5
GoogleWe've been a tenant via Bradleys for over 3 years now and found them to be excellent. They were so helpful when we found the property and wished to view it and place our application. Since then, we have always found them extremely helpful and cooperative. Katie Ball even remembers our faces if we pop in, excellent service! Would definitely recommend.
Thank you for the review Lorna, we are pleased you are happy with our service!
1/5
FacebookRight - we need your help people - this has gone on long enough. Ring Bradley's (Mutley) - talk to the Manager - Jon Pilkington on 01752 251251 or email them here: https://www.bradleys-estate-agents.co.uk/.../plymouth... about the appalling state my son David Cox is living in. Take a look at the pictures...I'll tell you the story below.David moved into his new house weeks ago now. It has been a fiasco from the beginning. They hadn't done an SOC so he was sat outside, with his furniture in the yard, waiting for someone to come do that the day he moved in. THEN when they open the door, they find the shower has leaked and the house is FLOODED! We're talking inches deep in water - downstairs is uninhabitable - but he still needs to move in - he has his furniture outside remember? They tell him they'll sort it. He moves all his furniture upstairs. SO, he's in a soaking wet house and the boiler is broken, so he has no heating! Has to leave the windows open - the conservatory leaks anyway. The carpet in the lounge and hall are DRENCHED - this stays like this for a couple of weeks until he manages to bully them into getting someone in to clean the carpets because by now the smell is unbearable - the damp is rising all through the house - he's catching water at the top of the stairs in a dehumidifier he buys himself! The guy comes in - does the carpets - but really, it doesn't help - they're still soaked. Despite lots of ringing and complaining - nothing has been done still - except they gave him a tiny little dehumidifier that he has to plug in (all on the electric bill?) that really isn't making much difference - the fight against the damp is ongoing - the tiles on the kitchen floor are lifting - water drips through light bulbs and the electric board is bare (as you can see) the toilet leaks and the doors don't shut anymore (expanded in the wet). I've told him to come home but he doesn't want to move away - he's 20 mins away from work where he is - he's an hour or two away here. So we need action - we need to get these people (he's paying nearly £700 a month for this property by the way!!!!) to DO something - move him to another property close by and get this wreck of a house ship-shape! Please please please call or email Mutley Bradley's and help my boy out (it can't be good for his physical and mental wellbeing can it?) - share far and wide please - let's see if we can get FB doing something useful on a personal level! Thank you . Samantha
5/5
FacebookThey were brilliant thick me forgot the alarm pass word twice so rang up and was treated lovelly polite so the after service was second to none and if I was the seller I no she got them the best price so from cathy to the rest of the staff thank you I'd certainly buy or sell with you x
5/5
FacebookAmazing experience from Harry, extremely helpful! Would recommend!!
5/5
GoogleFound all the staff so helpful, nothing is too much trouble. Charlotte came with me to a view a few properties, very knowledgeable, helpful and understanding. Would certainly recommend this company without hesitation.
Thank you for your review Carmel. We are so pleased you are happy with the service Bradleys provide.
5/5
GoogleFantastic team at Bradley’s who offer a wonderful service. Currently selling and purchasing property and cannot fault the service we have received. Friendly, approachable staff who are all happy to help in anyway they can. They are prompt to update me with any new information/progress and are very flexible with times to do this as I work full time. Charlotte has been excellent with dealing with all of our questions and promptly come back with answers. I feel confident selling with and buying with Bradley’s.
Thank you for the review Emma. We are so pleased you are happy with the service we provide.
1/5
GoogleWe consider that the company operate a tick box system, we were told that our prospective tenant had a glowing financial status but we consider that the referencing was inadequate. The tenant was not in the level of employment we had been led to believe and vacated with arrears whilst also failing to pay utilities. There were debt collectors chasing him. We were left to collect the arrears, which we managed to do. Bradleys then charged us commission on the arrears we recovered. We lodged a formal complaint which was roundly rejected by the company and are now considering a complaint to the Ombudsman. We would not deal with this company again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Honiton has the most, with 154 reviews rated 4.9 out of 5, followed by Paignton with 136.
The 30 Bradleys offices, by town:
