Trusted Agent profile · Devon, Cornwall and Somerset
Verified
★★★★★
2,068 reviews across 30 offices and 3 platforms
Bradleys has 30 offices, in Honiton, Paignton, Saltash, Callington, Exeter (two offices), Bovey Tracey, East Looe, Plymouth (two offices), Plympton, Taunton, Plymstock, Helston, Newquay, Exmouth, Torquay, Liskeard, Camborne, St Ives, Newton Abbot, Sidmouth, Okehampton, Shaldon, Teignmouth, Crediton, Brixham, Hayle, Penzance and Budleigh Salterton (Devon, Cornwall and Somerset). Together they have 2,068 reviews on three platforms, rated 4.6 out of 5 overall.
2,009
Reviews on Google
All 30 offices
57
Reviews on Facebook
All 30 offices
2
Reviews on The Trusted Agent
All 30 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Bradleys's 30 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have used Bradleys Looe for a number of years with rental of property and now the sale of a property. They are always on hand for any questions, and the professionalism shown by all is second to none. Would like to say a special thank you to Ella and Lauren, for all their hard work in the time I've been using Bradleys Looe.PositiveQuality, Professionalism
5/5
GoogleI recently used Bradleys, Saltash to sell a property during lockdown. This should have proved an extremely difficult task , however the staff at Bradleys especially Iain Christie and Angela, were amazing. Their professional but friendly attitude ensured that the sale when through with the minimum amount of stress. They responded to telephone calls with minimum delay, contacted the solicitor when necessary and always kept me updated with regard to the progress of the sale. I am very happy to recommend Bradleys and would certainly use them again should the need arise.PositiveProfessionalism
5/5
GoogleWe purchased a house through Bradleys Plympton and moved in at the start of the year. They were very happy to answer all of the questions that we asked about the property and were helpful in solving a small issue with a legal document that we encountered along the way.PositiveResponsiveness
5/5
GoogleWe couldn't rate Bradleys Estate Agents more highly. We received friendly honest customer service throughout the whole process in buying our first home. No question was too big for them to answer, or deal with. Brilliant communication via the whole team, who we found really easy to get in contact with. Great follow-up aftercare service!PositiveResponsiveness
5/5
GoogleI would highly recommend using Bradleys in Plympton. The service we received was second to none. They kept us informed all the way ,with how the buying part of the house move was going. There phone manner was very polite, informative and cheerful which was exactly what we needed when under the stress of moving house.PositiveQuality
5/5
GoogleWe recently bought our house through Bradleys and even the process took due Covid-19 longer than expected, all team we had experience with (Kathy and Harry) led by fantastic Ms Sharon Pollard were very helpful, friendly, approachable and professional. They gave us valuable advice and were very supportive when we needed. We definitely would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHave been very responsive and quick to deal with every enquiryPositiveResponsiveness, Quality, Professionalism
5/5
GoogleAn amazing Team, who have worked tirelessly throughout the Pandemic, they are a massive credit to Bradleys, I have recommended them to everyone I know.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GooglePaige has been very helpful during the ongoing purchase of our property. Very quick to answer questions and give us all the information we need.PositiveResponsiveness, Professionalism
1/5
GoogleHaving sold our property, we made an offer at a level as suggested by Amanda of Liskeard Office for a property we had viewed. We were told that sellers were withdrawing their property from the market until the Spring but they would contact the vendors. As we had not had any further response from Bradley’s at Liskeard I spoke with the manager, Martin Durber. He told me that he was trying to get the vendors to accept our offer and I asked to be kept informed. Days later we now see that property has been sold STC but we have not heard from Bradleys and we were not given an opportunity to raise our offer if it was insufficient. I therefore assume that our offer was merely used to lever another buyer to raise their bid. Whatever the reason the seller may not have achieved the best price for their sale and we as buyers shall avoid the properties they are advertising so as not to be subjected to their lies and sharp practices. UPDATE 01/12/20 Further to my earlier entry. I have made a Subject Access Request for my personal information held by Bradley Estate Agents under the Data Protection Act 2018 (GDPR). The results are very revealing. Seemingly, a letter drafted by the negotiator and addressed to me, dated the day of my higher offer, indicates that my offer was put to the vendor but was rejected and contains an invite to raise my offer. This letter is surprising and rather suspicious. Firstly, because its content was totally contradicted by the Manager, Martin Durber, both in a telephone call I had with him the following day and later when I found out the house had been sold (three days later). Secondly, whilst addressed to me, neither the letter, nor the content, was ever conveyed to me by post, by email or by telephone except in response to GDPR request. Thirdly, whilst this letter is dated 3rd Nov 2020 it was only recorded onto Bradley’s contemporaneous Journal Report systems on 7th Nov 2020 after the property had been sold and only minutes after I had spoken to Martin Durber raising a complaint. Responding to my Head Office complaint, Martin Durber was adamant that the letter was not backdated, and Bradley’s refused to supply the document metadata under my Data Protection request for verification. Further examination of the letter properties clearly indicates that this letter was backdated (see photo). If you are really following an internal complaints procedure then you may wish to invite the authorities to look a breach of the Counterfeiting and Forgery Act 1981 in the creation and use of a ‘False Instrument’ contrary to Sections 1 and 3 of the said act.NegativeResponsiveness, Quality, Professionalism
We understand that this is being discussed via our internal complaints procedures and therefore wouldn't be appropriate to comment further.
5/5
GoogleViewed a few properties with Ryan at Bradley's over the weekend , his knowledge was great, answered all our questions, and was a very polite and friendly. I will definitely be getting in touch with Ryan again If I find anymore properties.PositiveProfessionalism
5/5
GoogleThe Bradley’s team have been a pleasure to deal with. Expert knowledge of their patch and great Covid safe systems in place at this difficult time. I’ve been kept in the loop with all regards of the house sale and have always felt they have my best interests at heart. A very rare thing. Thank youPositiveResponsiveness, Quality, Professionalism
5/5
GoogleRecently completed my house sale through Bradley's and they were absolutely amazing throughout. Made the whole process really smooth. A special mention to one of the guys there called Ryan who was our main contact throughout, answered any questions we had and done all the hard work for us. Definitely recommend!!PositiveProfessionalism
5/5
GoogleFriendly staff always very helpful and willing to sort out any queries you may have.PositiveProfessionalism
5/5
Google"We’ve bought through Bradleys callington before & really liked the way they worked so thought we’d use them again to sell our house. Great bunch of ladies, always cheerful but very professional to. Nothing was a problem for them to sort & kept you well informed all the way along. Will use again if/when we sell again."PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur transaction was from an occupied tenanted property to a final sale. The complete process was conducted quickly efficiently. The Callington office really know and understand the market and made good judgement calls on the normal obstacles that present themselves throughout the process. Friendly, approachable and always reverted with answers to questions quickly and kept us well informed. This coupled with the efficiency of a solicitors office across the road made the exercise painless. Well done Bradleys of Callington!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery friendly and professional support during my recent house-hunting adventure. The staff at Bradleys were genuine and helpful, taking time to understand my needs, and to explain the process.PositiveResponsiveness, Quality
5/5
GoogleEvery member of their staff have been fantastic help throughout our moving process and I would very highly recommend to anyone who is wishing to move to Devon. Thank you all for your help!PositiveProfessionalism
5/5
GoogleExcellent service as always
5/5
GoogleA warm, professional approach - nothing was too much trouble, the standard of service is incredibly high and I felt well looked after and informed throughout.
4/5
GoogleWe were buying through Bradleys and found them responsive and helpful. I'm reluctant to award 5 as they were acting for the vendor. This said, I would certainly consider them if I were thinking of selling.
5/5
GoogleBen and team deserve a huge thank you for helpful advice and proactive support during our purchase. Whereas other agents treated us as only a potential buyer amongst many, Bradleys gave us a voice, support and were understanding of our familys needs and deadlines - an all round excellent service that enabled us to find our dream home to suit our timescales and budget. We couldn't think of a better agent to deal with.
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Honiton has the most, with 155 reviews rated 4.9 out of 5, followed by Paignton with 139.
The 30 Bradleys offices, by town:
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