5/5
Thank you Bradley's for your help and support in selling my mother's property. Your service was excellent and Kathy was amazing working hard to get the sale through and keeping us informed throughout the process

Trusted Agent profile · Devon, Cornwall and Somerset
Verified
★★★★★
2,068 reviews across 30 offices and 3 platforms
Bradleys has 30 offices, in Honiton, Paignton, Saltash, Callington, Exeter (two offices), Bovey Tracey, East Looe, Plymouth (two offices), Plympton, Taunton, Plymstock, Helston, Newquay, Exmouth, Torquay, Liskeard, Camborne, St Ives, Newton Abbot, Sidmouth, Okehampton, Shaldon, Teignmouth, Crediton, Brixham, Hayle, Penzance and Budleigh Salterton (Devon, Cornwall and Somerset). Together they have 2,068 reviews on three platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Bradleys's 30 offices, most reviewed first. Each has its own page.
Bradleys is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Bradleys is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2024, 2022, 2020.
2024 1 award EA Masters 2024 winners
2022 2 awards EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Bradleys and its branches won The Negotiator Awards in five years, most recently 2022.
Negotiator Awards winners in five years, the group and its branches: 2022, 2021, 2019, 2018, 2017.
2022 1 Gold and 1 Highly Commended The Negotiator Awards 2022 winners
2021 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2021 winners
2019 1 Gold and 3 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Bronze The Negotiator Awards 2018 winners
2017 3 Gold and 1 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Thank you Bradley's for your help and support in selling my mother's property. Your service was excellent and Kathy was amazing working hard to get the sale through and keeping us informed throughout the process
5/5
A very busy team - no doubt - yet always professional, they've managed to balance the needs of the serious buyer with their clients and do it with a smile! Thank you to Cathy, Piers, Josh and the rest of the close-knit team at Bradleys for such wonderful service over the years.
5/5
Very professional and experienced estate agent team. Always available to help with any questions throughout the sales process. They definitely made the selling our house a less stressful process. Would highly recommend Robin and his Team at Bradley's Estate Agents, North St, Exeter.
5/5
The Bradley's team were extremely knowledgeable and took the worry out of selling my property. Robin was very professional in his approach and I was grateful for his advice. I was kept informed throughout the process. I recommended Bradley's to my sister in law, when she was selling her property and she's recently completed. So, two happy customers. Well done Bradley's!
4/5
The staff within Bradley’s estate agent in Saltash, always greeted one with a smile, alongside a friendly, relaxed manner. I found them punctual, efficient and helpful, which resulted in a quick, smooth sale of the property. Well done everyone.
5/5
My brothers and I were delighted with the level of service we received from the Bradleys team of Harry, Ruby and Sharon. They were an absolute pleasure to work with, efficient and very helpful. Without any hesitation, we would highly recommend appointing Bradleys to sell your property!
5/5
This is the second review I have chosen to submit for Bradley's Estate Agents.. The first being for the Penzance team on selling my property in St Just. The Looe team are equally deserving of a mention -as apart from dealing with my purchase back in the summer - they have without doubt stepped above and beyond to assist me with any queries, and have been kind and supportive in helping me settle in this lovely community. To Lindsay Shaw, Ben Bond and Christopher Carter. A big thank you!
1/5
These agents process so slow, difficult and irresponsible. After asking us to fill out a rather invasive and unnecessary financial details, they still didn’t manage to figure out the affordability on time, and blame the landlord for pulling out last minute. We also offered to pay for half year to full year rent in advance, they said no… After spending almost a month with them, they only respond and move thing a bit forward when we call them, otherwise no progress at all. We trusted them and wasted whole month waiting for their slow progress, only one day before the date we were suppose to move, they told us that landlord decided to pull out last minute even though we passed our financial check. I suggest for people who rent, not to go with them lifetime if you don’t want to end up homeless and stuck in Exeter Airbnb trying to get a place desperately. People who is landlord, please give other hard working agents a better chance. There are agents out there move things as fast as they could to help the landlord secure a tenant…not like Bradley, after whole month of wait and in the end blame the landlord for pulling out last minute…
Dear Mr John, thank you for taking the time to write a review of your experience. We take customer experience very seriously and therefore have looked into the matter. As you correctly state, we do have a thorough referencing process that is undertaken by a third party, including the affordability elements. This is clearly to protect our landlords and tenants so that everyone is comfortable with the proposed tenancy. The checks can only be carried out when the full information is provided, which can affect the timescale in which we can confirm whether a tenancy can proceed. It is unfortunate on this occasion that once we were in a position to proceed, the landlord had a change of situation, which was unavoidable. We do hope you are now settled and wish you all the best in your new home.
5/5
Excellent service, good comms and reasonable rates
1/5
These agents process so slow, difficult and irresponsible. After asking us to fill out a rather invasive and unnecessary financial details, they still didn’t manage to figure out the affordability on time, and blame the landlord for pulling out last minute. We also offered to pay for half year to full year rent in advance, they said no… After spending almost a month with them, they only respond and move thing a bit forward when we call them, otherwise no progress at all. We trusted them and wasted whole month waiting for their slow progress, only one day before the date we were suppose to move, they told us that landlord decided to pull out last minute even though we passed our financial check. I suggest for people who rent, not to go with them lifetime if you don’t want to end up homeless and stuck in Exeter Airbnb trying to get a place desperately. People who is landlord, please give other hard working agents a better chance. There are agents out there move things as fast as they could to help the landlord secure a tenant…not like Bradley, after whole month of wait and in the end blame the landlord for pulling out last minute…
Dear Mr John, thank you for taking the time to write a review of your experience. We take customer experience very seriously and therefore have looked into the matter. As you correctly state, we do have a thorough referencing process that is undertaken by a third party, including the affordability elements. This is clearly to protect our landlords and tenants so that everyone is comfortable with the proposed tenancy. The checks can only be carried out when the full information is provided, which can affect the timescale in which we can confirm whether a tenancy can proceed. It is unfortunate on this occasion that once we were in a position to proceed, the landlord had a change of situation, which was unavoidable. We do hope you are now settled and wish you all the best in your new home.
1/5
These agents process so slow, difficult and irresponsible. After asking us to fill out a rather invasive and unnecessary financial details, they still didn’t manage to figure out the affordability on time, and blame the landlord for pulling out last minute. We also offered to pay for half year to full year rent in advance, they said no… After spending almost a month with them, they only respond and move thing a bit forward when we call them, otherwise no progress at all. We trusted them and wasted whole month waiting for their slow progress, only one day before the date we were suppose to move, they told us that landlord decided to pull out last minute even though we passed our financial check. I suggest for people who rent, not to go with them lifetime if you don’t want to end up homeless and stuck in Exeter Airbnb trying to get a place desperately. People who is landlord, please give other hard working agents a better chance. There are agents out there move things as fast as they could to help the landlord secure a tenant…not like Bradley, after whole month of wait and in the end blame the landlord for pulling out last minute…
Thank you for your review. In the first instance, an agent does not have the authority to decide upon the success of any tenancy application. This is the property landlord’s decision alone. If there have been delays with a referencing process, this is normally with good reason. For example, where financials require further investigation to assess affordability and all similar. Further, we would advise any tenancy applicant not to assume a move-in date until their tenancy application is approved. That said, we thank you for your review which has allowed us the opportunity to provide clarity where it has been needed
5/5
Recently I bought a 2nd property from Bradleys Saltash and again I highly recommend that agency!
Thank you for your review, we truly appreciate it!
5/5
We have moved many times and this small group in Saltash are the best we have ever used to sell and buy. They are dedicated, professional, very good communication and care very much about what they do. You are their priority. Nothing is to much trouble. We recommend them highly. They are without doubt the best.
5/5
amazing service, all the agents are kind
5/5
Joe Keep was amazing for helping us with maintenance issues in our property and going above and beyond for customers.
5/5
We had fantastic service from Bradley’s Honiton especially Becky Apsey who went above and beyond her job leasing with us on the sale , our and the vendors solicitors as the process was not straight forward. We would definitely recommend this branch
5/5
I bought a house recently using Bradleys. They are very professional and always helpful, kind and understanding.thank you xxxxx
5/5
We Visited the Paignton office with a kind of urgent request. We hope to move to the Torquay area from the east midlands. Sophie Burnell welcomed us and started the steps of applying for a property. Because the property was in Torquay She had to forward our case. 2 days later we went to the Torquay office on a Saturday and Harmony already knew about our unique case and squeezed us in for a viewing and started the referencing on Monday! Based on a regular turtle speed renting and estate management process These 2 ladies are bending backwards for us!! Which gave us an even stronger positive feeling, that We do have to move to the area! Such amazing coordination and customer service from Bradley's and these two ladies especially!!! Whatever the outcome will be ( it is always the landlord's decision) We are still grateful for them and their proactive attitude!!!
5/5
Through quite difficult times we felt very supported by the Bradleys team. Communication was great at all times and we were v supported through multiple breakdowns in our house chain, due to the times. We got there and we are v happy. Bradley teams persistence made it work xx thank you
5/5
Excellent experience! Very professional and always quick to respond and offer support. I highly recommend!
5/5
The experience we received from Bradley’s at Callington has been exceptional, every step was dealt with swiftly and professionally with a friendly smile and a kind manner. The whole team are dedicated and passionate and showed us nothing short of 100 % commitment. Thank you Niki, Amber, Kayleigh & Annabelle.
5/5
Jeannet showed us around the property we want to rent, and was a consummate professional. She was also extremely friendly and knowledgeable, and nothing was too much trouble. My husband and I both felt looked after and valued! We would definitely recommend Bradleys at Callington, for their excellent customer service and friendliness. Thank you for all your help!
5/5
We recently moved to a new build in Callington after nearly a year of chain ups and downs. Sam, who was looking after our move for Bradleys was extremely helpful throughout. She found out what was happening in the chain and kept us informed when others were getting no information and during the more difficult periods she knew when to push and when to hold off , a difficult balance to strike and she did it very well. We are grateful for the interest she took in our move and for acting as an intermediary between us and the developer in moments when the sale was faltering due to chain problems. All in all she represented Bradleys in a thoroughly professional and human way and with the support of Jeanette and Amber who both showed us round on our visits our overall experience of Bradley’s as buyers is excellent. Thank you Sam and the team.
5/5
Absolutely fantastic service from everyone I've spoken to along the way with Bradleys. Nothing was too much trouble for them and everyone was so helpful and patient with me even though I'm a first time buyer with a million questions! Nobody was pushy or "salesy" which was fantastic because I work in sales and know there is nothing worse than dealing with someone like that! Abbie in mortgage team was a pleasure to deal with. I would highly recommend Bradleys to anyone! Thank you everyone.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Honiton has the most, with 155 reviews rated 4.9 out of 5, followed by Paignton with 139.
The 30 Bradleys offices, by town:
Yes. At the Trusted Agent Awards Night 2026 the group won Silver for South West Estate Agency of the Year. The group and its branches have also won 22 other industry awards since 2017.