5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi David. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleReally nice facility. Very clean. Staff (Kelsey and Patrick) are absolutely lovely and really helpful.
Agent replied · 14 April 2026
Hiya Alice. We appreciate the kind words. See you again soon.
5/5
Googlekelsey was very helpful and a delight to work with.
Agent replied · 14 April 2026
Nice to hear from you Jack. Sounds like you had a great experience. Take care.
5/5
GoogleFrom the moment I arrived everyone at the front desk was extremely friendly and helpful, going above and beyond, and were really understanding as we’d had a terrible moving van experience. Cannot recommend enough. They were also able to put me in contact with trusted local movers for when I take my items out of storage.
Agent replied · 14 April 2026
Cheers for the feedback Laurence. See you soon.
5/5
GoogleI dealt with Sandra today who was absolutely lovely and I would highly recommend this service. The storage was not very expensive either!
Agent replied · 14 April 2026
Hey Matthew. Cheers for the nice feedback. See you again soon.
5/5
GoogleLovely staff, always helpful. The place is always spotless.
Agent replied · 14 April 2026
Thanks for the review, Russell. Have a great day.
5/5
GoogleWe rent an office here. It’s very well run, clean and the staff are very friendly.
Agent replied · 14 April 2026
Cheers for the feedback Isabel. See you soon.
5/5
GoogleReally lovely staff, very clean storage and all my stuff felt very secure!
Agent replied · 14 April 2026
Hey Lucy. Thanks for sending that review over. We always welcome feedback. Have a great day.
5/5
GoogleNick & Martin were very helpful and accommodating A*
5/5
GoogleReally friendly staff members, very helpful, especially Dave. Thank you!
5/5
GoogleI received an great service support from Tian and Maz
1/5
GoogleStaff is not helpful at all. The atmosphere they created is very unwelcoming. The corridor to get to the 15 sqm rooms is extremely tight. Some doors do not open // close correctly. I recommend the Big Yellow in Camberwell MUCH more. I was miss informed by staff twice now which is unacceptable.
5/5
GoogleFast, clean, efficient and helpful - what’s not to like?
Agent replied · 13 November 2025
Hey Adrian. Cheers for the nice feedback. See you again soon.
5/5
GoogleStaff were extremely helpful. It was clean, easily accessible and they even sorted us out with another unit at very short notice! Wouldn’t hesitate to use again, thank you!!!
Agent replied · 10 September 2025
Hello Amy. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleSuper easy to use and very straightforward. Paula was a great help and talked us through everything, she’s so lovely and made the whole process extremely stress free
5/5
GoogleHad a great experience with Big Yellow Storage recently. I called to ask about storage options and spoke to Poppy, who was absolutely fantastic from the get-go. She was friendly, patient, and really knew her stuff. Poppy took the time to walk me through everything in detail and made what could’ve been a stressful process feel completely straightforward. She genuinely went above and beyond, even followed up afterwards to make sure everything was going smoothly. It’s rare to come across someone so professional and easy to talk to. She really is a star and a credit to the team. Also want to give a quick mention to Shan, who was really nice and added to the warm, welcoming feel. If you’re thinking of using this branch, I’d 100% recommend it, and if you get to deal with Poppy, you’ll be in excellent hands
Agent replied · 14 April 2026
We appreciate the feedback, Kendra. Hope to see you again soon.
5/5
GoogleAmazing service
5/5
GoogleI have used Big Yellow in Bow for the last year and a half-ish and recently had to upgrade my room size. In this endeavor I was served by both Mike and Poppy, both of whom were excellent. Their helpfulness made what could have been a very stressful day, much less so. Thank you both.
Agent replied · 14 April 2026
Nice to hear from you Kourosh. Sounds like you had a great experience. Take care.
5/5
GoogleSafe storage and helpful staff. Thanks for making my move easier!
Agent replied · 14 April 2026
Cheers for the feedback Alexandra. See you soon.
5/5
GoogleJohnny was really helpful with navigating exactly what we require and helping us select the right storage unit for our needs. He also explained everything in detail.
Agent replied · 14 April 2026
Nice to hear from you P. Sounds like you had a great experience. Take care.
5/5
GoogleRating only, no written review.
5/5
GoogleOn arriving at big yellow to sign and check firstly I was offered a cup of tea which was lovely after a 2and a half hour journey. Before finalising Jeff changed the room to one nearer the goods lift due to myself and my husband being … More
5/5
GoogleAbsolutely amazing service by andriana outstanding customer service really makes the journey effortless in difficult situations. The team at Enfield are great waka also providing good service
Agent replied · 14 April 2026
Hello Sky-lee. Thanks for the feedback. The team will be happy to read this.
5/5
GoogleI had a fantastic experience at Enfield Big Yellow! The facility was spotless, well-organized, and extremely secure. A huge shoutout to Adriana, the assistant manager, who went above and beyond to ensure my goods were placed in a room that perfectly suited my needs. Her professionalism and willingness to help made the whole process smooth and stress-free. If you're looking for a clean, reliable, and customer-focused storage facility, I highly recommend Enfield Big Yellow. Excellent service from start to finish!
Agent replied · 14 April 2026
Hiya Mario. We appreciate the kind words. See you again soon.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
