5/5
Googlegood staff and very professional
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleClose to the A road and very easy access
5/5
GoogleEverything you want in a storage company. Could do with more trolleys at busy times.
5/5
GoogleVery good service, friendly & efficient
5/5
GoogleFor all your storage needs. Easily accessible from bow and main routes
4/5
GoogleOpen 24/7 with pin code :) the only thing is the check-in service being slow
1/5
GoogleOverpriced storage place with the most clueless staff. Not very helpful at all.
4/5
GoogleVisit this through work, secure and easy in/out if you have the correct codes
5/5
GoogleHelpful staff, and a really easy process. This definitely took away some of the stress of being in between houses.
1/5
GoogleVery rude people working there! Terrible customer service over there! Baddest experience ever! Would never ever recommend to others!
5/5
GoogleIbrahim heloed us with all of our needs. Excellent service
5/5
GoogleLovely staff. Friendly and helpful. She is nice!
4/5
GoogleGood experience, different size options and great prices. Customer service is good too.
4/5
GoogleThere quite a lot and never have any issues with getting trollies to help with loading and unloading. Easy to get to as well.
5/5
GoogleSecond time I use Big Yellow Storage! Easy, good service, fast! Thank you Ayub for being so helpful, you made it 10 times better the whole experience!
5/5
GoogleThanks big yellow for making my storage experience stress free. We used Oliver from Comprehensive Removals, also highly recommended. Thanks
5/5
GoogleVery efficient and professional service. All team members are great. Exceptional customer service.
3/5
GoogleReally useful. But a lack of clear signage meant I went round in a circle and the single one size fits all toilet was rank.
5/5
GoogleExcellent customer service!!! Second time I am using this company, they are great. Thanks to Kat for the info and service.
5/5
GoogleEveryone was really helpful despite me turning up 10 minutes before closing. They stayed late to help and Harry was really nice and helpful!
5/5
GoogleQuick and easy process, just what we need. Massive thanks to Kat who saved us money and recommended the perfect storage size for our stuff, excellent service.
1/5
GoogleAfter a view very professional service from an efficient gentleman called Khai, I've had to update my review from 5 stars to 1 star. I just dealt with Gizem, who was unwilling to move on a small late payment fee of less than £20 due to a direct debit not being set-up correctly. My bill was paid in full during that call and I apologised for the mistake. As such, I will be cancelling my annual storage with Big Yellow at a lost revenue to them of £2,500+. Foolish business decision making from an unflexible person who does not value repeat revenue. Gizem also put the phone down on me once the payment was made and didn't give me a chance to confirm when the account was up to date. If you work for a large business and do not care about your customers, like Gizem, then the business will suffer in the long term. I would not recommend Big Yellow due to Gizem's poor customer service.
4/5
GooglePrices are ok, compared to competitors. Staff is friendly and promptly provided all info I required. Insurance cost is a bit high. Overall experience is 4 stars.
5/5
GoogleKaty was incredibly welcoming and helpful. This was a completely painless and actually joyful experience thanks to her! Also, props to the service as a whole.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
