Trusted Agent profile · Essex
Verified
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAlways professional and courteous. Nothing is too much trouble
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleChris - always professional and knowledgable
Good afternoon, Thanks for leaving us positive feedback. We're delighted to hear that Chris was always professional and knowledgeable. We really appreciate you recommending our … More
5/5
GoogleBalgores are a very friendly and professional outfit. For my experience, It's like they have an indepth awareness of how the competition operate and raise the bar from a lowly 6/7 for the others to 10 out of 10 for Balgores.
Good morning , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More
5/5
GoogleGreat service , friendly and helpful team
Good morning, Thank you for your review. We are glad to hear you had such a good experience with our team at our … More
5/5
GoogleEveryone we dealt with at the branch were very helpful and responsive and I’d highly recommend them to anyone. Thanks!
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to the team. We really appreciate you taking … More
5/5
GoogleLife is made so much easier when I use Chris Ping at Balgores. Total professional that just knuckles down and gets everything sorted. Leaving the client relaxed and hassle free.
Good morning, Thank you for your review! We are thrilled to hear about your positive experience with Chris at Balgores. … More
5/5
GoogleBen was very helpful, thank you for helping us with our new home! - Paige
Good morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Ben and the team. … More
5/5
GoogleRecently moved into our new home and want to say massive thank you to Ben for making the process happen! 5 star property and a 5 star service !
Good morning, Thanks for your kind review. We'll pass your thanks onto Ben and the rest of the team. … More
5/5
Google5 Stars, Quick and easy process which Ben Vainola helped with. Would highly recommend.
Good afternoon, We are thrilled to hear about your positive experience with Ben. Thank you for taking the time to recommend us. … More
5/5
GoogleTrust worthy and the give you the best services. Jody Manno she has been great and made sure we secure a good flat.
Good morning, Thank you for your glowing feedback following your recent experience with Jody. We'll be sure to pass this on to her. … More
5/5
GoogleI had a great experience with this agency.(JODY MANNO) The team was professional, responsive, and supportive throughout the entire process. They made finding a suitable home smooth and stress-free. I appreciate their transparency and dedication to customer satisfaction. Highly recommend!
Good morning, Thanks for your lovely review. We're thrilled to hear that Jody provided such a professional experience while … More
5/5
GoogleBen was a great help getting the move sorted very efficiently and fast. Couldn't have asked for a faster process with all the information needed throughout the move.
Good morning, Thanks for your kind review. We pride ourselves on providing excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More
5/5
GoogleBen and the team have been very helpful with our search and finding our new home.
Good morning, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleLocal Manager extremely helpful
Hi Paul, Thank you for taking the time to leave us a review. … More
5/5
GoogleThey mananged the whole process for me from finding a tenant to getting them moved in and signing legals to managing the deposit and financials. The process to find a suitable tenant was extremely quick and beyond my expectations! Would not hesitate to recommend Balgores or Ben!
Hi Desmond, Thank you for your kind words about our branch and in particular, Ben. We're … More
5/5
GoogleBalgores were very professional and assisted with our sale. Marie was fantastic and went above and beyond to get a tricky chain over the line.
Good morning, Thank you for leaving us a review and for letting us know about your recent experience with Marie. It's great to hear she kept you well informed throughout the process. We will be sure to let Marie and the team know your feedback. Wishing you all the best of luck in your new home. All the best, Balgores Property Group
5/5
GoogleRating only, no written review.
Good Morning, Thank you for leaving a 5* rating. Regards Balgores
5/5
GoogleI really love the way Balgores Lettings handle the whole rent process. Louis Zetter is such a great guy as he mad my rent process seamless. Balgores Lettings is one of a kind 👌🏻 …
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents Louis and the team have been so … More
4/5
TrustpilotHarrison at Balgores
Harrison at Balgores in basildon was assigned to help me with my sale and purchase. I cannot praise him enough! Harrison was polite and friendly, made me feel at ease, listened to me rant when I was getting stressed with the whole process and did whatever he could to make things run smoothly. I am now in my new property and could not be happier!
1/5
GoogleThis brand is in big financial trouble scammed me for £350 my bank tried to reverse it but they didn’t even have £350 in their bank account! “insufficient funds” no refunds as they have no funds
Having thoroughly reviewed our records, we can find no trace of your name or any dealings with our company. … More
5/5
GoogleFantastic experience with Balgores Hayes from start to finish Joe Hayes and his team got the job done smoothly and efficiently very grateful will definitely use Balgores Hayes in the future and highly recommend if you want a professional experience. Thank you all .
Good morning, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. We wish you all the best in your new home. Many thanks, Balgores Property Group
5/5
GoogleWe sold 2 properties through Balgores Great service from the start with Joe and all the team have been extremely helpful throughout the whole process. Big thanks to Luke Highly recommend !!
Good afternoon, Thanks for leaving us such positive feedback, we'll pass your kind words on Joe and the team. We're delighted that you chose to sell your properties through our estate agency. Best wishes, Balgores Property Group
5/5
GoogleGreat personalized support and professionality. Thank you Mr Paul Young for the clarity and kindness. Luigi
Good afternoon, Thank you for your kind words about our Chelmsford branch and in particular Paul. … More
5/5
GoogleI would highly recommend the Balgores team. From the initial meeting with Ricky to sort the marketing, which he did extremely well, through to the absolutely fabulous Donna - without who I'm sure we wouldn't have completed on time! - thank you all for helping me through the stressful event that is a house sale!
Good morning, Thank you for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
