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Balgores Romford reviews

4.2

★★★★★ Great

293 reviews across 2 platforms

5-6 Station Chambers Victoria Road, Romford, RM1 2HS

Part of Balgores, see every office.

Balgores's Romford office at 5-6 Station Chambers Victoria Road is rated 4.2 out of 5 across 293 reviews on two platforms, including 292 Google reviews rated 4.2.

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4.2 / 5

292

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

I couldn’t be happier with the service I received throughout the process of buying my flat. In particular, I’d like to give a huge thank you to Oskar, who was incredibly helpful from start to finish. Oskar was always friendly, professional and approachable, and was extremely helpful whenever I had questions or needed an update. He went above and beyond to keep things moving and made what could have been a stressful process feel much more straightforward. I really appreciated how responsive and supportive Oskar was, right through to completion. His help made a real difference and I’m very grateful for everything he did to help get me over the line. I would definitely recommend Oskar and the team to anyone looking to buy or sell a property. Excellent service from start to finish, thank you, Oskar!

Sean · 27 September 2026

Agent replied · 28 September 2026

Hi Sean, Thank you so much for your feedback. We’re delighted to hear that Oskar provided friendly and professional support throughout your flat purchase, keeping you informed and helping to make the moving process feel much smoother. It’s great to know his expert property guidance and responsiveness made a real difference from start to completion. We truly appreciate your recommendation of Oskar and the team. Kind Regards, Balgores Romford

5/5

Google

The Romford branch of Balgores handled my recent house sale. From start to finish, it went through smoothly and in a good time. An excellent team, lead by Charlie King, thanks, Charlie. Good communication, professional, regular updates were given and it was always easy to get hold of someone, should we have any queries. Thank you to all who were involved, and I would like to give a particular shout out to Oskar, thank you, Oskar, we feel you are a real credit to the company. Would highly recommend Balgores in Romford.

Stuart · 10 September 2026

Agent replied · 16 September 2026

Hi Stuart, Thank you so much for your detailed feedback. We’re delighted that Charlie, Oskar and the wider Romford team provided such professional support throughout your house sale, with clear communication and regular updates from start to finish. It’s particularly pleasing to hear that Oskar made such a positive impression and that our team was always available when you had any questions. We truly appreciate your recommendation. Kind Regards, Balgores Romford

5/5

Google

I never leave reviews but on this occasion I felt it was warranted. I just wanted to say thank you to the Romford Balgores team who successfully sold a property for me. Special shout out to Charlie King, Oskar and Louise who were excellent. Estate agents get a bad press in general but these guys are without doubt fantastic. I really felt as a seller they fought my corner through a challenging negotiation. They were open and honest and didn’t just tell me what I wanted to hear, I appreciate that. I would not hesitate to use them again and will in the future. Thank you!

L · 1 September 2026

Agent replied · 24 August 2026

Hi l, Thank you for such thoughtful feedback following the successful sale of your property. We’re delighted to hear that Charlie, Oskar and Louise supported you so well, particularly through what sounds like a challenging negotiation, and that you valued their honest and straightforward approach. Providing strong property sale support and expert guidance throughout the moving process is exactly what we aim for, so it’s wonderful to know you felt the team were firmly on your side. We truly appreciate your recommendation and would be delighted to help you again in the future. Thanks, Balgores Romford

5/5

Google

"I cannot recommend Oskar from Balgores Romford highly enough! From start to finish, he was exceptionally helpful, quick to respond, and a genuinely lovely guy to deal with. He even got back to me on a Sunday when the office was closed, (he never stops working!) which made a huge difference. Oskar kindly arranged multiple viewings for us and patiently answered every single question we had throughout the process. Thanks to his hard work and efficiency, we successfully bought the perfect home for us. If you are dealing with Balgores, you're in great hands with Oskar!"

Miss · 1 September 2026

Agent replied · 31 August 2026

Hi Miss Maria, Thank you for such wonderful feedback. We’re delighted to hear that Oskar provided attentive support throughout your property search, from arranging viewings to answering your questions and keeping everything moving smoothly. It’s fantastic to know his commitment and expert property guidance helped you secure the right home, and we’ll be sure to pass your kind words on to him. Kind Regards, Balgores Romford

5/5

Google

Oskar was fantastic throughout the entire process. He was incredibly patient, professional, and dedicated from start to finish, always taking the time to answer my questions and keep me informed. His friendly approach made what could have been a stressful experience feel much easier and more manageable. Nothing was ever too much trouble, and it was clear he genuinely cared about achieving the best outcome. I wouldn’t hesitate to recommend Oskar to anyone looking for an estate agent who is knowledgeable, approachable, and truly committed to their clients.

Dominyka · 1 August 2026

Agent replied · 31 July 2026

Hi Dominyka, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Oskar provided exceptional support throughout your journey. It’s great to know his expert property guidance, professionalism, and clear communication helped make the moving process feel much more straightforward and reassuring. We truly appreciate your recommendation and your kind words about the Romford estate agent team. Kind Regards, Balgores Romford

1/5

Google

Awful service with very aggressive sales /Buying techniques. We tried selling through Balgores and received nothing but poor service which ended with a lost buyer due to the awful service. Lied is a strong word but the sales person tried to overstep their position to make the deal happen without speaking to the sellers first. They are now trying to claim their fees even though we lost our buyers. Absolutely disgraceful customer service. They don’t appear to follow any guidelines in relation to estate agents and the Ombudsman policies with regard to double fees. Please be very careful when selling houses through this company. They say and offer a lot but then don’t back it up. I would never deal with this company ever again even if they provided their so called services for free. When you make a complaint it goes to one person within their own company who really doesn’t appear to care about the facts. They just threaten you with their legal department. This is very intimidating, especially when you can clearly see it’s their mistake. They don’t appear to care about their reputation. Just cash. You have been warned.

M · 1 July 2026

Agent replied · 26 June 2026

Thank you for your response. As this remains an active case, we note that you have now escalated the matter to The Property Ombudsman. We will cooperate fully with their investigation and provide them with your complete file upon request so they can reach an independent conclusion. Kind regards, Billy Gill MNAEA.

5/5

Google

As a first encounter with Balgores here is some genuine feedback : These guys don’t message round and are a very professional outfit. Oskar assured us we wouldn’t be getting into bidding wars and we didn’t . Oskar and Louise ensured we were kept appraised at all the usual milestones and Louise did a fantastic job to keeping things moving. Oskar was available throughout, and always attentive to any queries we had. On the whole a great experience. Thank you to Oskar and the Balgores team

The · 1 June 2026

Agent replied · 29 May 2026

Hi, Thank you for taking the time to share such candid feedback following your first experience with us. It's really pleasing to hear that Oskar delivered on his commitment from the outset, and that both he and Louise kept you informed and confident at every milestone throughout the moving process. Louise's drive in keeping things progressing and Oskar's consistent availability made what can often be a complex journey feel well managed - that combination of expert property guidance and honest communication is exactly what our estate agent team is here to provide. Kind Regards, Balgores Romford

5/5

Google

I would like to take a moment to recognise Marc and Saoire for the outstanding service they both provided throughout our purchase. They were consistently cheerful and approachable, kept us fully informed at every stage of the process, and were extremely flexible when arranging viewing times, which we really appreciated. Marc was exceptional in managing the sale of our property. He was always on top of things, proactively chasing progress where needed, and was consistently helpful and reliable throughout. Saoire supported us from the outset and assisted with our initial sale before it unfortunately fell through. She remained incredibly positive and took the time to give us helpful advice and tips on how best to market the house. At one point we lost hope, but Saoire stayed reassuring and committed, ensuring us that she would look after us. Overall, Balgores were a pleasure to work with. They were flexible, professional, and made the entire experience far easier than expected. This was very much down to the professionalism and positive attitude of the whole team.

Sarika · 3 May 2026

Agent replied · 22 April 2026

Good afternoon, Thank you so much for taking the time to leave such a thoughtful and detailed review. We’re delighted to hear about your positive experience with Balgores and, in particular, the outstanding service provided by Marc and Saoire. Your kind words truly reflect the commitment and care they both bring to their roles. We’re be sure to pass on your comments. Thank you again for choosing Balgores Best wishes Balgores - Romford

5/5

Google

I recently purchased a home through Balgores, and I honestly couldn’t be happier with the experience. From start to finish, the service has been exceptional, even after the sale was completed. A very special thank you to Oskar, who was absolutely fantastic throughout the process. He consistently went above and beyond to answer my questions, even responding to emails and messages outside of office hours. No matter how small or detailed my queries were, he took the time to explain everything clearly and patiently, making me feel reassured and genuinely valued as a client. At one stage, I was hesitant and unsure about the reservation agreement, as I didn’t fully understand all of the details. Oskar went through everything carefully, explaining it with complete transparency and honesty. He never made me feel rushed or pressured and ensured I felt fully informed and comfortable before proceeding. That level of integrity and patience made a huge difference. Buying a home can be stressful, but Oskar made the experience smooth, transparent, and even enjoyable. He is professional, committed, proactive, and truly dedicated to his clients. His attention to detail, strong work ethic, and calm, reassuring approach really set him apart. He is a real asset to the company. I would also like to mention Louise, who handled the sales progression. If it wasn’t for her liaising efficiently with everyone in the chain, the process could easily have stalled. She was absolutely wonderful, keeping me informed at every stage, remaining patient throughout, and ensuring everything moved forward smoothly behind the scenes. Her communication and coordination skills gave me real confidence during what can otherwise be a tense process. What truly stands out about Balgores is how well the team works together at different stages to ensure a successful sale. From initial viewings to completion and even aftercare, there is a clear structure of support. Even after completion, they have continued to be responsive and helpful, making sure I feel settled and reassured in my new home. That level of service is exceptional. This has genuinely been a one-of-a-kind experience, and I would highly recommend Balgores to anyone looking to buy or sell. Well done to the entire team, you should be very proud of the service you provide.

Mannan · 9 March 2026

Agent replied · 24 March 2026

Good afternoon, Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear how positive your experience has been with Balgores. Oskar will be pleased to read your comments and know that his support made the process a positive one for you. We’re also very grateful for your kind words about Louise. Sales progression plays an important role in keeping everything moving within the chain, and she will be delighted to hear your feedback. It’s great to know that the teamwork across the different stages of your purchase stood out to you. Thank you again for your recommendation and for choosing Balgores. We wish you many happy years in your new home. Kind regards, Balgores Property Group

5/5

Google

The team in Romford dealt with a very tricky Leasehold sale for me it fell through more than once but they never gave up. I have bought and sold a few properties over the years but Balgores Romford were one of the most impressive team I have come across. A shout out for Marc de la Cruz who always returned my calls and emails and never left me hanging! And of course Ross who came to the rescue. Can’t recommend them enough.

Lilian · 9 March 2026

Agent replied · 24 March 2026

Good afternoon, Thank you for taking the time to leave such a kind review. We’re delighted to hear that the Romford team were able to support you through what sounds like a challenging time. Marc will be very pleased to know that he made a difference throughout the process, and Ross will also appreciate the mention for stepping in to help when needed. We’re grateful for your recommendation and pleased that our team were able to help see the sale through despite the challenges. Kind regards, Balgores, Romford

5/5

Google

I had a truly legendary experience with Balgores, especially Saoire at the Romford branch! After a difficult and quite unfair experience with the Dagenham branch, I decided to contact the main Romford office to raise my concerns. From the moment Saoire answered the phone, everything changed. Not only did she take the time to listen and understand my situation, but she also went above and beyond to help me move forward. She secured a viewing for a property in Dagenham that I had been struggling to access and what really stood out was her professionalism and honesty: After discussing my needs in detail, she suggested that I might be better suited to a different property and arranged an additional viewing for a house in Harold Hill. She was absolutely right! The Harold Hill property turned out to be perfect for me, and today I’m proud to call it my home! Saoire’s support, insight, and genuine care made all the difference during what could have been a very stressful process. A huge thank you to her and the Romford team for their outstanding service, truly incredible experience!

Aiman · 9 March 2026

Agent replied · 24 March 2026

Good afternoon, Thank you so much for taking the time to share your experience. We’re delighted to hear that Saoire and our Romford branch were able to turn things around for you after your initial concerns. We’re thrilled that everything worked out so well and that you’re now happily settled in your new home. Your kind words about Saoire and the team mean a great deal, and we will be sure to pass them on. Thank you again for your feedback and for giving us the opportunity to assist you. Best wishes, Balgores, Romford

5/5

Google

An extremely positive experience buying through Balgores Romford. Oskar was amazing, always available whenever I needed, answering all my questions and queries, providing his direct number for ease of contact nd communication, and informing us step by step of where we were. Everything was exactly what you need when buying or selling a property

Sameera · 1 September 2026

Agent replied · 11 August 2026

Hi Sameera, Thank you for taking the time to share your feedback. We’re delighted to hear that Oskar provided such dedicated support throughout your purchase and kept you well informed at every stage. His clear communication and commitment to being readily available are exactly what we want our Romford estate agent team to provide when helping clients through the buying process. We truly appreciate your kind words and are pleased to know you had such a positive experience with Balgores Romford. Kind Regards, Balgores Romford

5/5

Google

We recently bought our property through Balgores Romford, and I honestly can’t recommend them enough, especially Oskar, who was absolutely fantastic from start to finish! He was professional, friendly, and always quick to respond to any questions we had. Oskar guided us through every step of the process with complete transparency and made everything feel smooth and stress-free. What really stood out was how genuinely supportive and dedicated he was, nothing was ever too much trouble, and he always made sure we felt informed and confident in every decision. His professionalism, honesty, and warm approach truly made a difference. The entire Balgores Romford team was also brilliant, helpful, efficient, and easy to work with, but Oskar really went above and beyond to make the whole experience such a positive one. I’d highly recommend Oskar and the Balgores Romford team to anyone looking to buy or sell a home. Thank you, Oskar, for making what could have been a stressful time such an enjoyable and seamless experience!

Anjum · 9 December 2025

Agent replied · 16 January 2026

Good afternoon, Thank you so much for your review! We’re delighted to hear that your experience with Balgores Romford was so positive. We’ll also share your kind words with Oskar and the rest of the team. Thank you again for recommending us. We wish you every happiness in your new home! Warm regards Balgores - Romford

5/5

Google

I recently sold my property with Balgores Romford Ross and his team as in Oscar have been really helpful and talked us through the whole process of the sale. Get in come text with the team if you ever need to sell a property

Rachael · 27 August 2026

Agent replied · 31 August 2026

Hi Rachael, Thank you for sharing your experience with Balgores Romford. We’re so pleased to hear that Ross and Oscar provided helpful property sale support and kept you informed throughout the moving process. It’s great to know you felt well guided from start to finish, and we truly appreciate your recommendation. Kind Regards, Balgores Romford

5/5

Google

I had a fantastic experience with Balgores Romford, and I highly recommend them to anyone looking for a smooth and transparent property transaction. The team was exceptional in helping me find the perfect property, always listening to my needs and preferences throughout the entire journey. Their professionalism and dedication made the process stress-free, especially during the offer stage, where transparency was maintained at all times. I want to give a special thanks to Oskar, who went above and beyond to ensure everything went smoothly. I will definitely recommend Balgores to friends and family for their outstanding service.

Aarav · 9 November 2025

Agent replied · 24 March 2026

Good morning, Thank you so much for your review. We're delighted to hear that your experience with Balgores, was smooth and transparent. It's good to know the team listened closely to your needs and helped you find the perfect property. Your kind words about Oskar dedication and professionalism are truly appreciated. Warm regards Balgores

5/5

Google

I can’t thank the team at Balgores Romford enough, especially Charlie, Louise, and Glenn. They have been so supportive and helpful throughout the whole process, always professional but also genuinely caring. Nothing was ever too much trouble, and they really took the stress out of what can be such a daunting experience. I honestly don’t think I could have managed it without them. A fantastic service from start to finish, I’d highly recommend Balgores Estate Agent to anyone! Thank you 🙏🏽

Mohini · 9 October 2025

Agent replied · 24 March 2026

Good afternoon, Thank you ever so much for your 5* review. We're are delighted to hear that Charlie, Louise and Glenn at our Romford branch, provided such supportive, professional and genuinely caring service throughout your journey. It's good to know they helped ease the stress of what can be a daunting experience. Your kind words and recommendation will mean the world to the team. Best wishes Balgores Romford

5/5

Google

We recently purchased a property through Balgores and could not recommend Oskar highly enough. He was professional throughout the entire process and did a great job helping to facilitate the transaction from start to finish. Oskar was always on hand to assist, quick to respond and made what can often be a stressful process feel smooth and straightforward. A really great level of service all round.

Alex · 9 February 2026

Agent replied · 16 January 2026

Good afternoon, Thank you for your review. We’re delighted to hear that your experience purchasing a property through Balgores was such a positive one. Oskar and the team will be thrilled to hear your feedback. We’re very proud of the level of service Balgores provides to our clients. Thank you again for taking the time to share your feedback, it’s truly appreciated. We wish you every happiness in your new home. Best wishes Balgores Romford

5/5

Google

Purchased our first home with the help of Balgores Estate Agents, and the experience was excellent, especially thanks to Oskar Evans. He was extremely professional, easy to talk to, and always quick to respond. Oskar consistently followed up on our case, checked in on us throughout the process, and was always positive, supportive, and genuinely helpful. Thank you so much again for all your support! ☺️

Sabina · 9 December 2025

Agent replied · 16 January 2026

Good afternoon, Thank you so much for taking the time to share your experience. We’re delighted to hear that purchasing your first home with Balgores was such a positive journey. Oskar will be thrilled to know how much you appreciated his help. It’s good to hear that his support, follow-ups, and positivity helped make the process smoother for you. Thank you again for your kind words, and we wish you every happiness in your new home. Balgores Romford

5/5

Google

Charlie and his team went above and beyond to help us sell our properties. Their excellent friendly professionalism made the process so much easier . HIGHLY RECOMMEND

Rebecca · 1 October 2026

Agent replied · 2 October 2026

Hi Rebecca, Thank you so much for your feedback. We're delighted that Charlie and the team provided such supportive and professional property sale support throughout your sales. It's wonderful to hear that their expert guidance helped make the moving process feel much smoother. We truly appreciate your recommendation and kind words. Kind Regards, Balgores Romford

5/5

Google

I just want to express my appreciation to Team Balgores Romford especially Ross. Thanks for your care and support. You were with us throughout the entire process. Your patience, dedication and attention to details played a great role in securing our property. Thanks Ross . Will keep in contact with Team Balgores .

Iyamide · 9 March 2026

Agent replied · 24 March 2026

Good afternoon, Thank you for your kind review. We’re delighted to hear that you had such a positive experience with the Romford branch. Ross will be pleased to know that his patience and attention to detail helped support you throughout the process of securing your property. We really appreciate your feedback and look forward to keeping in touch in the future. Kind regards, Balgores, Romford

5/5

Google

I have been in contact with several estate agents before, but Balgores Romford truly stands out as the best. Their professionalism, responsiveness, and genuine care for clients make the entire process much smoother and more reassuring. I highly recommend them to anyone looking for a reliable and trustworthy estate agent in the area. Oskar was particularly brilliant throughout the process

George · 9 November 2025

Agent replied · 24 March 2026

Good morning, Thank you very much for your kind words. We're so pleased to hear that your experience with Balgores, stood out from the rest. It's great to know that our team's professionalism, made the process smoother for you. We’ll be sure to pass on your feedback on to Oskar and the team. Your recommendation means a great deal to us! Warm regards Balgores

5/5

Google

From start to finish, Charlie King and his team were very professional in the sale of mums property. I would recommend if considering selling in the Romford area. We sold within 12 weeks - matching the house with a lovely family. Couldn’t have asked for more - thank you

Sandra · 19 December 2025

Agent replied · 16 January 2026

Good morning, Thank you so much for your kind review. We’re delighted to hear that Charlie, and the team provided a professional service throughout the sale of your mum’s property. We’re pleased that the process went smoothly and that the home was matched with a lovely family within 12 weeks. Your recommendation means a great deal to us. Thank you once again, we’re glad we could support you, and we wish you all the very best for the future. Kind regards, Balgores - Romford

5/5

Google

Very nice professional agents to deal with. Quiet precise and on point. Oskar and Ross were always available when needed for queries. Will recommend them to family and friends going forward.

Florence · 17 April 2026

Agent replied · 22 April 2026

Good morning, Thank you for your review. We will be sure to pass your feedback on to Oskar, Ross and the rest of the team. We look forward to assisting any family or friends you send our way. Best wishes, Balgores, Romford

5/5

Google

I have just sold my property with Balgores Estate Agents in Romford, and cannot sing their praises enough. This being my first experience with them, Charlie King walked me through the process from start to finish, his professionalism was second to none. Transparency, efficiency, integrity and friendly nature came natural to him as I felt I had known him for a long time. Louise Gibson, Stacey, Marc and the simply conveyance team were exceptional, I am really happy with the service that I received (smooth, quick and seamless) from each and everyone and will without a doubt, highly recommend them.

Lavern · 9 April 2026

Agent replied · 24 March 2026

Good morning, We’re delighted to hear that your first experience selling with our Romford branch, was such a positive one. Charlie will be thrilled to know that his professionalism, helped make the entire process smooth and reassuring. We’re also very pleased to hear that Louise, Stacey, Marc and the Simply Conveyance team provided exceptional support throughout your sale. We truly appreciate your kind words and your recommendation. It was a pleasure to assist you, and we wish you all the very best for the future. Best wishes Balgores Romford

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Balgores Romford

How many reviews does Balgores Romford have?

Balgores's Romford office has 293 reviews across two platforms: 292 on Google, 1 on View Agents.

What is Balgores Romford's rating?

Balgores Romford is rated 4.2 out of 5 across all 293 reviews, and 4.2 out of 5 on Google from 292 reviews.

Where is Balgores's Romford office?

Balgores Romford, 5-6 Station Chambers Victoria Road, Romford, RM1 2HS.

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