Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing team at Balgores Romford. So helpful and professional. Thoroughly recommend them

Karen · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More

5/5

Google

seamless. From having our property valued before Christmas to exchanging 2 months later. Great communication and easy to approach staff. No question seamed too much

Matthew · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More

5/5

Google

A very smooth experience from first point of contact. Fantastic helpful staff ensured regular updates with clear communication. They were always willing to help and go beyond to provide support for our extensive queries. Thank you so much for getting us our new home.

Shabana · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind … More

5/5

Google

Christopher has been amazing helping all through the letting process.. I would most definitely recommend him

Nadine · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, We're delighted to hear that Christopher, was so helpful, and that your letting process went so smoothly. … More

5/5

Google

Have to say they are brilliant especially Saoire,, she was superb in negotiations in getting our new home,,, highly recommend

Bestlondon69 · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 January 2025

Hi, Thank you for your feedback. We're thrilled to hear that you found the team, particularly Saoire, to be so helpful. … More

5/5

Google

Great service throughout the sale from all the team. Very professional, offered very good advice and always thought they had our best interests. Big thanks to Charlie for leading the sale and Louise for closing it.

James · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 January 2025

Hi James, We're pleased to hear about your positive experience with our team at Romford, in particular with Charlie and Louise. Thanks for choosing us to sell your … More

5/5

Google

Working with Chris Ping and his team is a breeze, nothing is too much trouble for them. It really helps when your phone call gets picked up every single time.

Clark · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 December 2024

Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Chris and the rest of the team. We really … More

5/5

Google

Charlie and the wider team at Balgores Romford have been a pleasure to deal with. From our first in-person meeting with Charlie through to completion, they kept us well informed at each stage of the sale of our property. I wouldn’t hesitate to use them again.

Jen · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 10 December 2024

Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Charlie and the rest of the team. We … More

5/5

Google

Quick. Simple. No fuss. Glenn and Clair helped all the way through. Couldn't ask for more.

Craig · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 10 December 2024

Good afternoon, We love hearing positive feedback from our clients and we'll pass your kind words along to Glenn, Clair and the rest of the team. We really appreciate you … More

5/5

Google

Rating only, no written review.

Grigore · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 October 2024

Good morning, Thank you for the five star rating. We are glad to have been of service. Regards Balgores

5/5

Google

Claire and Glenn have been an incredible help in our journey so far. We could not recommend their services highly enough!

Trevelyan · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 October 2024

Hi Trevelyan, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More

5/5

Google

Had a great experience in finding a very nice rental property that fulfills our needs, a big shout to 'Nikola Tokarska', our letting agent to help us find the property and make overall experience very smooth.

Ahsan · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Had a great experience with my new rental property, Reece Woodhall helped us through everything and responded super fast if we had any questions which made the process super smooth and easy. Overall a great experience thank you!

Karolina · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

My experience so far has been great in terms of onboarding and move in, Koy Tate has been of great help. He is reachable anytime which is very good as I had some issues with the property that were dealt promptly. Recommended!

Aadil · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Thank you so much to Glenn and Claire for all your help and support. Fantastic communication throughout our remortgage process which made things a lot less stressful, anything we needed to check they always got back to us straight away and explained everything at each step. Very reliable. Thanks again guys.

Emma · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Rating only, no written review.

Chelsea · 23 March 2025 · Balgores Chelmsford

5/5

Google

Richard, Sarah and the team have been very supportive with a very complicated sale. Can’t recommend them enough. A real credit to Balgores

Pamela · 23 March 2025 · Balgores Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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