Trusted Agent profile · Hornchurch

Verified

Balgores Hornchurch reviews

4.6

★★★★★ Excellent

1,258 reviews across 2 platforms

1 North Street, Hornchurch, RM11 1RL

Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,258 reviews on two platforms, including 510 Google reviews rated 4.6.

Google logo

4.6 / 5

510

Reviews on Google

This office

Trustpilot logo

748

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

Absolutely fantastic service from Sarah, Arif, Donna and the entire Balgores team! From day one, they were brilliant. They secured a buyer on the very first weekend our property went on the market and then worked incredibly hard to drive the sale through to completion in just six weeks. What really stood out was how proactive and responsive the whole team were. They kept things moving, stayed on top of the process and made what can be a stressful experience feel well managed from start to finish. We couldn’t be happier with the service we received. A huge thank you to Sarah, Arif, Donna and everyone at Balgores. We would highly recommend them and would definitely use them again!

Dilowar · 1 October 2026

Agent replied · 3 October 2026

Hi Dilowar, Thank you so much for your feedback. We're delighted that Sarah, Arif, Donna and the wider estate agent team provided proactive support from securing a buyer through to completion. It’s great to hear that their expert property guidance and consistent communication helped keep your property sale on track and made the moving process feel well managed. We truly appreciate your recommendation and would be delighted to help you again in the future. Kind Regards, Balgores Hornchurch

5/5

Google

We had a really positive experience buying our house through Balgores Estate Agents, and we would especially like to thank Arif and Sarah for all their help and support throughout the process. They were both friendly, professional and always happy to answer our questions. Buying a house can be stressful, but Arif and Sarah made the whole process much easier and kept us updated along the way. We really appreciate everything they did to help us get into our new home. Thank you both for your hard work and excellent service. We would definitely recommend Balgores Estate Agents!

Dilek · 23 September 2026

Agent replied · 30 September 2026

Hi Dilek, Thank you for sharing your experience with us. We’re so pleased to hear that Arif and Sarah were there to provide clear communication and helpful guidance throughout your purchase, making the moving process feel easier. Supporting clients through buying a home is an important part of what our estate agent team does, and we’re delighted their support helped you reach your new home with confidence. We’ll be sure to pass your kind feedback on to them both. Kind Regards, Balgores Hornchurch

5/5

Google

We had a great experience with Ronnie at Balgores Estate Agents. He was friendly, professional, and very helpful throughout our property search. He took the time to show us a range of houses, answered all of our questions, and never made us feel rushed or pressured. His knowledge and approachable manner made the whole process much easier and more enjoyable. We really appreciated his excellent service and would happily recommend Ronnie to anyone looking for a reliable and personable estate agent.

Amrit · 11 August 2026

Agent replied · 23 July 2026

Hi Amrit, Thank you for your wonderful feedback. We’re delighted to hear that Ronnie provided such friendly and professional support during your property search. It’s great to know his local property knowledge, expert property guidance, and approachable manner helped make the experience more enjoyable and allowed you to explore your options with confidence. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

I have bought several properties from Balgores and being in the property industry myself I can appreciate a good agent. Special thanks to Arif for selling me my new home and for keeping a clear line of communication throughout the process. He never declined my call and went above and beyond to ensure all of our additional queries were passed on to the seller. Wouldn't hesitate to recommend Arif and the Team to anyone that is looking to sell. Rajiv Kataria

R · 11 July 2026

Agent replied · 24 June 2026

Hi R, Thank you for your thoughtful feedback. We’re delighted to hear that Arif provided such excellent support throughout your purchase and maintained clear communication at every stage. It’s great to know he was always available to assist with your queries and helped ensure the process moved forward smoothly. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

I highly recommend Ana Tormey, the assistant to broker Christian Wilkinson, who was with me throughout the process..most of the time she contacted me and kept me informed of everything…The broker in the buying process is exactly like the foundation of a house..if it is not good enough and strong enough it will not last! that is why it is very important to have a good broker from the start. I highly recommend Christian Wilkinson and his team..the best!🥇

Diana · 11 July 2026

Agent replied · 8 July 2026

Hi Diana, Thank you for your wonderful feedback. We’re delighted to hear that Ana Tormey and Christian Wilkinson’s team provided such attentive support and kept you well informed throughout your buying journey. It’s great to know their communication and expert guidance gave you confidence at every stage of the process. We truly appreciate your recommendation and your kind words. Kind Regards, Balgores Hornchurch

5/5

Google

We have recently sold our house through Balgores (Hornchurch) and the service was nothing short of exceptional! From start to finish the team made sure the whole process ran smoothly and we were regularly updated. Bill, Ronnie & Donna went above and beyond to support us through the sale. We would 100% recommend Balgores (Hornchurch) if you are thinking of selling your home and want a smooth sale!

Amy · 10 August 2026

Agent replied · 24 July 2026

Hi Amy, Thank you for your wonderful feedback. We’re delighted to hear that Bill, Ronnie, Donna, and the Hornchurch estate agent team provided exceptional property sale support throughout your journey. It’s great to know their communication, expert property guidance, and proactive approach helped make the moving process as smooth as possible. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

The team at Balgores, especially Arif, looked after me from day one and made both the selling and buying process easy, efficient, and stress-free. Everyone was friendly, professional, and always willing to help with any questions or concerns. Their support throughout the entire process was excellent, and I would highly recommend them to friends and family. Thank you for making the experience so smooth and straightforward.

Kam · 11 July 2026

Agent replied · 16 June 2026

Hi Kam, Thank you for your kind feedback. We’re delighted to hear that Arif and the Hornchurch estate agent team supported you from day one and helped make both the selling and buying process easy, efficient, and stress-free. It’s great to know their friendly approach, clear communication, and ongoing property sale support made the whole experience smooth and straightforward for you. We really appreciate your recommendation. Kind Regards, Balgores Hornchurch

5/5

Google

Overall we are really happy with our experience. Arif was really attentive and took care of any questions or issues we had along the way. Donna was there to help push and chase the deal to be closed. The only really really minor thing I would say is that we were expecting a welcome hamper when we got our keys which we didn’t get, this would’ve made us feel like we really did complete it as I feel like it’s something that everyone kind of expects as the cherry on top. We obviously are extremely happy with our new home but it’s the little things. That aside, when we started the process, it was mandatory to sign the ‘Gazeal’ agreement this was a bit of a shock as we had to put down £500 deposit to ‘lock us in’ which we didn’t prepare for however this worked in our favour, we didn’t have to stress whether or not the seller would just change their mind or go with a better offer as we both had to put this money down almost as an insurance if something was unreasonable the other party would’ve compensated. As a first time buyer we were a little bit worried as it was something completely new for us to experience but Arif and Donna really made us feel at ease and explained any and every question I had and so I can say that I would definitely recommend Balgores Hornchurch!! Great work guys! Thank you! Ps. Never too late for that hamper wink wink

Gigi · 11 March 2026

Agent replied · 16 April 2026

Good afternoon, Thank you so much for your detailed review. We’re delighted to hear that you are really happy with your experience and that Arif and Donna were able to support you throughout the process. It’s good to know they helped make everything easier, especially as first-time buyers. We’re sorry to hear about the disappointment regarding the welcome hamper. We completely understand how small touches can make the completion day feel that bit more special, and we appreciate you sharing this feedback, it’s very helpful and something we will certainly take on board. Thank you again for your kind words and for recommending Balgores. We wish you every happiness in your new home. Kind regards Balgores - Hornchurch

5/5

Google

Professional, Friendly, and Outstanding Service When we instructed Balgores in Hornchurch, the property market had already begun to decline. However, with Billy as our agent from the very beginning, bringing enthusiasm, hard work, and 5 star marketing, we sold our home within a week! Balgores also offers a Reservation Agreement between both parties, providing exclusivity to the buyer and peace of mind to the seller. Should the buyer withdraw from the sale without reason, they are legally obliged to pay a pre agreed fee to the seller, an option not commonly offered by other estate agents. Unfortunately, very late in the process, just as we were about to exchange, our buyer pulled out. In that moment, the Reservation Agreement proved invaluable, ensuring we were compensated. Billy was incredibly proactive. He immediately relaunched our property to the market, arranging viewings, many of which took place in the evening, outside his normal working hours. Thanks to his commitment, he secured another buyer, and the sale is now progressing well. We cannot fault Balgores’ 5 star service. They are genuinely lovely people who always have time for you. Good relationships are so important, and we would definitely recommend them.

Teresa · 11 March 2026

Agent replied · 16 April 2026

Good afternoon, Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear how pleased you were with the service provided by the Hornchurch team, and particularly by Billy. Billy and the team will be thrilled to receive such positive feedback. We are also pleased to hear that the Reservation Agreement worked in your favour after such an upsetting turn of events. We wish you the very best with the remainder of your sale, and please be assured that Billy and the team will continue to work hard on your behalf. We pride ourselves on delivering a genuinely personal and reliable service, so your comments mean a great deal to us. Warm wishes, Balgores, Hornchurch

5/5

Google

Ajay was absolutely fantastic and provided exceptional service from start to finish. I had a viewing with him and he was attentive, professional, friendly and extremely helpful throughout. He took the time to answer all my questions and made the whole experience feel easy and comfortable. A real credit to the team, would definitely recommend!

Hakirat · 30 August 2026

Agent replied · 31 August 2026

Hi Hakirat, Thank you for your wonderful feedback. We’re delighted to hear that Ajay provided such attentive and professional support during your viewing, taking the time to answer your questions and make the experience comfortable and straightforward. We’ll be sure to pass your kind words on to him, and we really appreciate your recommendation. Kind Regards, Balgores Hornchurch

5/5

Google

I was excited about my move from Hornchurch to East Sussex but at the age of 80 found the prospect of moving daunting.Sarah from Balgores understood my situation completely and helped me all the way.Her team especially Sophie were also very helpful and I would definitely recommend Balgores

David · 10 September 2026

Agent replied · 16 September 2026

Hi David, Thank you for taking the time to share your experience. We’re so pleased that Sarah understood your circumstances and provided the reassurance and guidance you needed throughout your move to East Sussex. It’s also lovely to hear that Sophie and the wider team were there to support you along the way. We truly appreciate your recommendation and wish you all the very best in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

Connor was fantastic throughout the sale process. He always put our best interest first and kept us up to date at every step. Donna, the sales progressor, was amazing. It was a complicated chain but she was tenacious and patient with us throughout. If you're selling in Hornchurch, I would 100% recommend them.

Seanconnolly201090 · 24 July 2026

Agent replied · 28 July 2026

Hi Sean, Thank you for your wonderful feedback. We’re delighted to hear that Connor and Donna provided such dedicated property sale support throughout your move. It’s great to know their expert property guidance, clear communication, and commitment helped navigate a complex chain and keep your moving process progressing smoothly. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

I wanted to say how brilliant my experience has been working with Balgores especially Ronnie and Bill. They are so knowledgeable and kept me informed on progress the entire time. They were able to sell my house in a matter of days which I was over the moon about. Would 100% recommend and use them again!

Lauren · 12 June 2026

Agent replied · 16 June 2026

Hi Lauren, Thank you for your wonderful feedback. We’re delighted to hear that Ronnie and Bill provided such knowledgeable support and kept you fully updated throughout the process. It’s great to know their proactive approach helped achieve a quick sale and made your experience with the Hornchurch estate agent team so positive. We really appreciate your recommendation and kind words. Kind Regards, Balgores Hornchurch

5/5

Google

We had a really positive experience with Ashton’s, especially thanks to Andrea. She was always on top of everything, regularly chasing enquiries and keeping us updated throughout the process. Her communication was great, and she was always happy to help with any questions we had. Buying a house can be stressful, but Andrea made the process much easier by and making sure things kept moving. Thank you, to all the amazing team in particular Andrea, for all your hard work and support. We really appreciate everything you did. Highly recommend this estate agents!

Emma · 25 June 2026

5/5

Google

We’re currently in the process of buying our home through Balgores and couldn’t be happier with the experience so far. Arif has been brilliant and his communication is outstanding, he’s always easy to reach, keeps us informed at every stage, and never leaves us wondering what’s happening next.

Arian · 12 June 2026

Agent replied · 16 June 2026

Hi Arian, Thank you for your kind feedback. We’re delighted to hear that Arif has provided outstanding communication and consistent support throughout your home buying journey so far. It’s great to know he’s kept you fully informed at every stage and helped make the process feel clear and well managed with the Hornchurch estate agent team. We really appreciate you taking the time to share your experience. Kind Regards, Balgores Hornchurch

5/5

Google

All of the team at Ashton’s Widnes have been brilliant throughout our sale. They kept us fully informed, always acted in our best interests and helped us navigate the stress that comes with selling your home. I wouldn’t hesitate to recommend the team. Special mention to Rob who was so well prepared and professional when he came to value our home and to Andrea who had been outstanding All of the team are great. Thank you so much.

Marie · 25 June 2026

5/5

Google

Billy and team were excellent. They supported us through the loss of one buyer and kept the show on the road towards a successful completion through some pretty obvious hard work and creative thinking. Would recommend.

Robert · 17 July 2026

Agent replied · 24 July 2026

Hi Robert, Thank you for your kind feedback. We’re delighted to hear that Billy and the Hornchurch estate agent team provided such dedicated property sale support during a challenging situation. It’s great to know their expert property guidance, determination, and proactive approach helped keep your sale moving towards a successful completion. We truly appreciate your recommendation and your support. Kind Regards, Balgores Hornchurch

5/5

Google

I have had a really positive experience with Balgores during the process of buying my new home. From the beginning, they have been helpful, informative and professional, keeping me updated every step of the way. Communication has been excellent, and I have always felt supported and kept in the loop throughout the process. A special thank you to the team for making what can be a stressful time feel much easier. I would highly recommend Balgores to anyone looking to buy or sell a property.

Catherine · 11 August 2026

Agent replied · 23 July 2026

Hi Catherine, Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that the Hornchurch estate agent team provided professional support and kept you well informed throughout your purchase. It’s great to know their expert property guidance and clear communication helped make the moving process feel much less stressful. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

Brilliant service throughout. Connor and Bill were incredibly helpful and reassuring from start to finish. We highly recommend the Balgores team at Hornchurch, they went the extra mile to ensure everything stayed on track throughout the process.

Lewis · 28 June 2026

Agent replied · 3 July 2026

Hi Lewis, Thank you for your kind feedback. We’re delighted to hear that Connor and Bill provided the guidance and support you needed throughout your journey. It’s wonderful to know their proactive approach and expert property guidance helped make the moving process feel straightforward and well managed. We truly appreciate your recommendation and your positive comments about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

I could not be more happy with Sarah and the Team at Hornchurch Balgores. We went from having a estate agents working on clicks from Rightmove and 7 viewings in 3 months to 7 in the first week. A proactive approach from a. Reactive one. It is true what they say, price is what you pay but value is what you get. Are Balgores the cheapest? No. But are they the best, I'd argue yes. Sarah gave us confidence she would sell our house in the first 5 mins of meeting her and she did not disappoint. New home beckons. Cracking work Hornchurch team! Could not be more happy. Peter and Lisa

Peter · 6 August 2026

Agent replied · 28 July 2026

Hi Peter, Thank you for taking the time to share such fantastic feedback. We’re delighted to hear that Sarah and the Hornchurch estate agent team provided the confidence, proactive approach, and property sale support you were looking for. It’s wonderful to know their expert property guidance and commitment helped achieve such a positive outcome and made your moving process a success. We truly appreciate your recommendation and wish you and Lisa every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

Very professional, caring and impeccable service. A huge shoutout to Sarah and Donna, who kept me posted at every step and offered very valuable advice. The team treated my home like it was their own, with care and respect. I trusted them implicitly and would highly recommend.

Samantha · 14 April 2026

Agent replied · 16 April 2026

Good afternoon, Thank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you found our service professional, caring and impeccable throughout. A special thank you for mentioning Sarah and Donna, they will be thrilled to know your feedback. Your trust and recommendation mean a great deal to us. Thank you once again for choosing us, and we would be more than happy to assist you in the future. Best wishes Balgores - Hornchurch

5/5

Google

I had a great experience with Balgores! Especially with Ajay, he was very thorough with the details of the property and gave me great recommendations. His level of professionalism was outstanding and I am grateful that Balgores was recommended to me. Thank you Ajay for your great level of service.

Cyra · 16 March 2026

Agent replied · 16 April 2026

Good afternoon, Thank you for your review. We are so pleased that Ajay was able to assist you and that he acted in such a professional manner. We will be sure to pass your comments on to him. Best wishes, Balgores, Hornchurch

5/5

Google

I highly recommend Balgores, especially Mr. Rex. He was incredibly cooperative, professional, and understanding throughout the entire process of buying our property. He guided us at every stage, ensuring everything went smoothly and was always available to answer our questions. I truly appreciate his dedication and outstanding service. In my opinion, he is one of the best estate agents I have worked with. Thank you, Mr. Rex, for making our home-buying experience so positive!

Tayyab · 11 August 2026

Agent replied · 23 July 2026

Hi Tayyab, Thank you for your wonderful feedback. We’re delighted to hear that Rex provided such dedicated support throughout your purchase and helped make the moving process a positive experience. It’s great to know his expert property guidance, professionalism, and clear communication gave you confidence at every stage. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

Exceptional service from Balgores. A special thanks to Billy Gill for making the whole selling process smooth and stress-free. He was professional, responsive, and kept me informed every step of the way. My property was sold quickly and efficiently. Highly recommend Billy and the Balgores team!

Sev · 16 March 2026

Agent replied · 16 April 2026

Good afternoon, Thank you for your kind review. We’re delighted to hear that you had such a positive experience selling your property with us. Billy will be very pleased to know that his professionalism, communication and support throughout the process made everything run smoothly for you. We’re also glad we were able to achieve a quick and efficient sale. Thank you for recommending Billy and the Balgores team. It really means a lot to us. Kind regards, Balgores Property Group

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Balgores's Google reviews
The Trusted Agent

Is this your office? Claim your page.