Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,991 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,234

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Best letting Experience

"I had the pleasure of working with Nikola at Balgores Letting in Dagenham, and I couldn’t be happier with the experience! She was super helpful and provided quick, professional assistance with the rental market appraisal of my property. Nikola’s knowledge of the local market was spot on, and she made everything so easy and stress-free. I really appreciated how prompt and friendly she was throughout the process. I highly recommend Nikola and the team at Balgores Letting if you’re looking for expert advice and great service in the Dagenham area!"

ABIGAIL · 24 March 2025 · Balgores Hornchurch (1 North Street)

5/5

Google

Last September/October we placed a property with Balgores it went live at 10.30 in the morning and was sold at 4.30 the same day. I had not sold a property before and the staff at Balgores were so helpful and talked me through the whole process. The process itself was simple and straightforward. I will be using them in future.

Constance · 24 March 2025 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents were so helpful. We look forward to helping you again in the future. All the best, Balgores Property Group

5/5

Google

Rating only, no written review.

Tom · 24 March 2025 · Balgores South Woodham Ferrers

Agent replied · 9 December 2024

Good afternoon, Thank you for your 5 star rating, it is much appreciated. Regards Balgores

5/5

Google

Paul and Marie were exceptional throughout our move from start to finish. Always keeping us informed and answering any query on what turned out to be quite a complex chain. Amazing service.

Kay · 24 March 2025 · Balgores South Woodham Ferrers

Agent replied · 11 November 2024

Good Morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and we're honoured that you'd recommend our services to others. Kind Regards, Balgores

5/5

Google

Friendly and efficient, kept us informed, I would not hesitate to recommend Balgores, thank you for all your help, particularly Paul and Marie at the SWF branch.

Julie · 24 March 2025 · Balgores South Woodham Ferrers

5/5

Google

I always found Sam and Balgores a pleasure to deal with. Sam was always responsive to my messages and was open and transparent about properties when showing my wife and I around.

K · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good morning, We're delighted to hear that Sam was a pleasure to deal with, and that you found him to be so helpful and professional. … More

5/5

Google

Mark is a very dedicated and professional member of the team. He doesn’t stop working and continues no matter what time it is. He really looks out for the clients and aims to get a positive outcome within good time.

Bella · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 23 January 2025

Dear Bella, Thanks for your feedback with regards to Mark's dedication and professionalism, we'll be sure to pass on your kind words. … More

5/5

Google

Rating only, no written review.

Terry · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 December 2024

Good morning, Thank you for your five star rating. Regards Balgores Property Group

5/5

Google

They take care of everything and always quick to find a tenant for me

Alan · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 December 2024

Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More

5/5

Google

Recently sold with Balgores Hornchurch and we can’t thank them enough for the service we received especially Sam Brooks, Donna Hickey & Billy Gill

Sandie · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 December 2024

Good afternoon, Thank you for letting us know about your recent experience with our Hornchurch branch. … More

5/5

Google

Made a stressful move very easy. Thank you

Warren · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good morning, We are delighted to have made your move stress-free. We will be sure to let the Hornchuch branch know your feedback. Regards Balgores

5/5

Google

Chen was very supportive throughout the letting process. He was always ready to help. Very dedicated to hits job.

Jola · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for letting us know about your recent experience with our Hornchurch Estate branch. … More

5/5

Google

Rating only, no written review.

Tony · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your five star rating, it is much appreciated. King Regards Balgores Hornchurch Branch

5/5

Google

From start to finish we experienced top notch customer care. The sale of my mothers house couldn't have gone smoother. We felt like we were in safe hands throughout and were never let down. A great team!

Emma · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More

5/5

Google

Rating only, no written review.

Lee · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your five star review. Best wishes, … More

5/5

Google

While looking for a property for a client in Hornchurch, Danielle at Balgores was extremely helpful and accommodating to all of my requested where possible. She was always polite and professional during multiple phone calls and across emails.

Catherine · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your glowing feedback following your recent experience with Danielle. We'll be sure to pass your review on to Danielle and the team. … More

5/5

Google

I very happy to worked with Balgores, they are very professional. Reece Wodhall helped me with everything! Thank you so much all Balgores Teams!

Cătălina · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More

5/5

Google

Shout out and a big thank you to Mark, Reece, Chen and the Balgores team for helping us find our lovely tenants. The Balgores team are so friendly, professional and have been absolutely amazing during this process. Cannot recommend them more. This is now the 2nd time we are using them for renting out our property!

Victoria · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good morning, Thanks for your kind review. We'll pass your thanks onto Mark, Reece, Chen and the rest of the team. … More

5/5

Google

Reece and Chen were great in helping me land my 1 bedroom flat which I will be renting. Their service was top notch and made me feel very comfortable and excited to be moving into the property.

Rowan · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your glowing feedback following your recent experience with Reece and Chen. We'll be sure to pass this on to them. … More

5/5

Google

Chen was very helpful and friendly, answered all of our questions clearly and promptly and kept us up to date with the move.

J · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good morning, Thanks for your kind review. We'll pass your thanks onto Chen and the rest of the team. … More

5/5

Google

Chen, Reece and Danielle were amazing to deal with throughout and very helpful in securing my property. Highly recommend Balgores

Nicu · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We will be sure to let Reece, Danielle and the team know your feedback. … More

5/5

Google

We just got our house through Balgores Hornchurch. Mark is an absolute legend! He kept us updated and well informed whilst we went through the official process. Thank you so much for your efficiency and professionalism.

Shamz · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Dear Shamz, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our our Hornchurch branch. We … More

5/5

Google

Thank you Mark, and the whole team at Balgores who have helped us find an amazing tenant for our property. Mark has kept us updated during the whole process, and has been patient enough to answer all our questions. Highly recommended!

Candieslam · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 May 2026

Good morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More

5/5

Google

Amazing team at Balgores Romford. So helpful and professional. Thoroughly recommend them

Karen · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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