Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,991 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,234

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

I encourage all tenants to familiarise themselves with their legal rights. Always request written documentation, keep a record of all communications, and do not hesitate to seek advice if something feels unfair or poorly handled. Your peace of mind and well-being matter.

Flavia · 11 May 2025 · Balgores Hornchurch (1 North Street)

5/5

Google

Recently competed a purchase of a property in south woodham ferrers through Balgores - the team were responsive, knowledgeable and super helpful throughout. I also used their mortgage advisor who was super. Would thoroughly recommend.

Geoff · 9 May 2025 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our South Woodham Ferrers branch. We really appreciate you recommending us. Best wishes, Balgores Property Group

5/5

Google

Rating only, no written review.

Bryan · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Hi Bryan, Thanks for leaving us a five star review. Balgores Property Group

5/5

Google

Excellent service. Can’t recommend highly enough

Valerie · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Good morning, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More

5/5

Google

Peter and Claire were incredibly helpful and responsive throughout our mortgage process. They kept a close eye on the market, providing constant updates and ensuring we were always well-informed. Highly recommend their services!

Martin · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Hi Martin, Thanks for taking the time to leave us a review. We're thrilled to hear that you found Peter and Claire so helpful and communicative. We appreciate you … More

5/5

Google

Balgores are a very organised and professional estate agency.

Christopher · 8 May 2025 · Balgores Upminster

Agent replied · 22 December 2024

Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More

5/5

Google

Chris , Abbie and Donna were all superb. from initial meeting right up until completion Recommend 100%

Richard · 8 May 2025 · Balgores Upminster

Agent replied · 22 December 2024

Good morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More

5/5

Google

The agency is incredible and found a new and perfect place for I live now. Danielle the person who helped me so much was lovely and kind. I would recommend 10000 times this place ♥️

Ana · 8 May 2025 · Balgores Upminster

Agent replied · 8 December 2024

Dear Ana, Thank you for taking the time to leave us a review. We will be sure to pass your thanks onto Danielle and the team. … More

5/5

Google

Chris from Balgore’s in Upminster goes above and beyond to help with queries or issues no matter what time it is. Chris always listen and acts upon things straight away. He is always very professional, dedicated and has the best interest for everyone, providing a consistent top level service. Thank you!!

Bella · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Hi Bella, Thanks for sharing your positive experience with Chris at our Upminster branch. We're glad to hear you received an excellent service. … More

5/5

Google

Rating only, no written review.

Anand · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Good afternoon, Thank you for your five star review. Best wishes, … More

5/5

Google

Belgores is the best letting agency that I have encountered and Agent Reece is most professional, helpful, supportive and kind. I recommend any prospective tenant to use Belgores. They are simply the best!

Bernard · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Good afternoon, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More

5/5

Google

Excellent service from everyone at the branch, made the process for purchasing our first home very pleasant, the team kept on top of everything including solicitors when needed and kept us informed from start to finish, would highly recommend using the team for their services if purchasing a home.

Vijay · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to our team. … More

5/5

Google

My experience at Balgoes property letting was amazing. I was dealt with by Mark and he was very helpful in terms of pushing everything over the line and getting all the documents completed on time.

Azeem · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More

5/5

Google

Very professional company and the staff all very attentive to any questions we had . A smooth transaction from start to finish, highly recommend.

Mel · 8 May 2025 · Balgores Upminster

Agent replied · 8 May 2026

Good morning, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Upminster branch. We … More

5/5

Google

I would 100% recommend Balgores Upminster, Chris Abbie & Donna was brilliant throughout the whole process fantastic communication , nothing was too much trouble ..So thank you so much for everything

Tracey · 8 May 2025 · Balgores Upminster

Agent replied · 22 December 2024

Good Morning, Thanks for your kind review. We'll pass your thanks onto Chris Abbie & Donna and the rest of the team. … More

5/5

Google

An excellent service all round from Chris West and the team. Extra thanks to Abbie and Donna in helping us through the process and to achieve the desired deadline. Would highly recommend

Steve · 7 May 2025 · Balgores Upminster

Agent replied · 7 May 2026

Good morning, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More

5/5

Google

Great service from start to finish, always would go back to the team there 👍 …

B · 7 May 2025 · Balgores Upminster

Agent replied · 7 May 2026

Good afternoon, Thank you for your 5* feedback. We are glad to hear you had a great experience with our Upminster branch. We … More

5/5

Google

We had a really fair and good experience with Balgores in Upminster Ricky and the team were very supportive and we were happy with their consistency and communication throughout

Joann · 7 May 2025 · Balgores Upminster

Agent replied · 7 May 2026

Good afternoon, Thank you for sharing your experience with our Upminster branch. We will be sure to pass your feedback, on to Ricky and the team. … More

5/5

Google

Really good experience selling through Balgores Upminster. Ricky and the rest of the sales team were very professional and good at communicating and realistic with sale expectations and sold property fast. Donna the Sales Progressor was also great and kept things moving.

CLJ · 7 May 2025 · Balgores Upminster

Agent replied · 7 May 2026

Good afternoon, Thank you for taking the time to share your experience with our Upminster branch. We are grateful for your positive feedback and are pleased to hear that Ricky, … More

5/5

Google

Ajay of Balgores Hornchurch Estate Agents was very helpful in our quest for an accommodation. He made the process fast and smooth. Kudos Ajay and the entire team. Good job

Daniel · 3 May 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More

5/5

Google

I highly recommending Ben’s assistance. Feel free to contact, very much friendly. He explained everything in detail and very helpful.

Anjana · 27 April 2025 · Balgores Chelmsford

Agent replied · 20 March 2026

Good morning, Thanks for your kind review. We'll pass your thanks onto Ben and the rest of the team. … More

5/5

Google

Ajay was such a wonderful letting agent I have ever dealt with. He was very supportive and was very helpful.

Millicent · 26 April 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 May 2026

Good morning , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More

5/5

Trustpilot

Helpful and always available

I recently sold my house and purchased my new home with Balgores of Ongar, I have to say through the whole experience of selling and buying was made easy with they way Billy handled all my concerns (which were quite a few) he always retuned my calls and txts promptly.

Victoria · 25 April 2025 · Balgores Hornchurch (1 North Street)

5/5

Google

Balgores were very professional and our portfolio of the pictures of our property really showed it off to its best advantage. They kept us informed of any developments with our sale and we’re always very helpful with any queries that we had.

Diane · 24 April 2025 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good afternoon, Thank you for your positive feedback it is greatly appreciated. We're glad to hear that you found our services professional and helpful. Once again thank you for sharing your experience with us. Kind regards Balgores (South Woodham Ferrers)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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