5/5
Had a great experience with Balgores from start to finish. Particular praise for Andrew and Frank. Always on hand to support and provide advice on both our sale and purchase. Highly recommend.

Trusted Agent profile · Essex
Verified
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Had a great experience with Balgores from start to finish. Particular praise for Andrew and Frank. Always on hand to support and provide advice on both our sale and purchase. Highly recommend.
5/5
Excellent service and support. Balgores, especially Andrew, have kept us informed all the way and helped to nudge the process, when needed, resulting in a timescale of less than 12 weeks from Sale to Completion. Thank you for everything.
5/5
Daniella has been very helpful and supportive. She has guided us with our property on decisions we have made and also found us lovely tenants. It is always a great experience working with Balgores.
5/5
Daniella is very nice ,very caring and always corporate with me according my rental matters
Good morning, We sincerely appreciate your valuable feedback. … More
4/5
I had a positive experience dealing with Balgores Letting Agency. They were able to obtain my references in less than 24 hrs, and moved me and my family in the home at the agreed date. Thank you to Danielle and Andre .
Good morning, We’re delighted to hear about your positive experience at our Gravesend branch. … More
5/5
Mark was very professional.
Afternoon, Thanks for leaving us positive feedback. We're delighted to hear that Mark was very professional. We really appreciate your feedback. … More
5/5
Highly recommend his services, was very helpful. No complaints on my end whatsoever.
Morning, Thank you for your kind words about our Upminster branch. We're delighted to hear that you'd recommend our team to others. … More
5/5
Thank you to Chris and Abbie for their unwavering support over the year!
Your positive feedback is greatly appreciated. Thank you for sharing your experience with us!
5/5
We can’t thank Donna & Chris enough! Great communication and did everything they could to help us x thank you
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Donna, Chris and the rest of the team. We … More
5/5
Great communication and flexibility. Peter, Claire and the team really went the extra mile to help us purchase our first property. Would definitely recommend!
Good Morning, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
I recently let a property through Balgores and the process was smooth, quick and professional. From the very first meeting Mark Claxton has been very helpful and is always on hand to answer questions promptly, giving us a peace of mind throughout the process.
Good afternoon, Thank you for leaving us a review and for letting us know about your recent experience with Mark. … More
5/5
Chloe, Ricky and Donna were excellent throughout our house purchase. Communication was really good and they worked hard to get our purchase finalised. A really great service.
Good afternoon, Many thanks for leaving us a review. We'll pass your kind feedback onto Chloe, Ricky and Donna. … More
5/5
We sold our property with the Upminster branch and from our initial appointment with Ricky Nelson to the completion of the process he was fantastic. Donna kept us updated re solicitors which was very reassuring. We would definitely recommend Balgores for sales or purchases. Thank you
Good Morning, Thank you for leaving us a review and for letting us know about your recent experience with Ricky and Donna. … More
5/5
Rating only, no written review.
Thank you for your 5 star rating. We're glad to have provided such a good service. Balgores
5/5
Pleasure to deal with the Upminster branch, Ricky and the team were efficient and I would recommend their services to anyone wishing to buy /sell.
Hi Louise, Thank you for your kind words about our Balgores Upminster Estate Agents & Lettings Agents branch and in particular Ricky Nelson. … More
5/5
Always fast and helpful taking care of things even outside of what is required. Working weekends and after hours if we have questions with a smile. I cannot recommend them more love working with them!!!
Good afternoon Nilani, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
A big thank you to Abbie who went the extra mile to make sure the purchase of our new home went smoothly. Nothing was too much trouble, always sorted any questions and came straight back to me. Well done.
Good Afternoon, Many thanks for leaving us a review. We'll pass your kind feedback onto Abbie. A huge congratulations on completing the purchase of your new home. Balgores Property Group
5/5
I cannot recommend them enough! Ricky, Peter and Claire were extremely helpful with the process from start to finish and were always available to answer questions. Their knowledge on the local and national property market and mortgage market is second to none. 10/10 service!
Dear Jack, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with us, we'll pass your feedback … More
5/5
Ricky Nelson has been absolutely brilliant. He was organised, future thinking and diligent when helping me secure the property I wanted. Communication was always clear, transparent and zero waiting time. Thank you so much Ricky and Balgores team for all your hard work.
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Ricky Nelson and the rest of the team. We … More
5/5
Would definitely recommend Balgores. Special mention to Ricky and Donna for fantastic communication.
Good afternoon, Thank you for taking the time to leave us a review. It's great to hear how fantastic our agents, Ricky and Donna, has been … More
5/5
Rating only, no written review.
Good afternoon, Thank you for your five star review. Kind Regards, … More
5/5
Rating only, no written review.
1/5
THIS COMPANY IS A SCAM. Be careful. They are extremely unprofessional and biased. The way they operate is by doing a superficial check in report and the check out report they try point out as much as they can, even making up topics that are not true and were not reported in the check in. You should have your photos and videos as back up proof, because they will try to take your money as much as they can.
1/5
Unprofessional company. They will point out nothing during check in, take a dozen photos however during check out they will point out things they never analysed during check in, taking hundreds of photos. Overall just an unfair company, can not recommend one bit. My advice is to take your own tenant photos during check-in and check-out to protect yourself from their reports and eventual deposit disputes with landlords.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.