5/5
GoogleBen and the team marketed a rental property for us. They were confident that new tenants would be found quickly. They were and Ben personally manages the property now. He’s very on the ball and a great communicator.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)33 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)23 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBalgores manage the letting of my flat. I have recently change tenants and couldn’t praise Daniel in lettings enough. Fantastic customer service. He went above and beyond. I would highly recommend Balgores.
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Good morning, Thank you for the 5 star review. We appreciate your support. Best wishes Balgores Hornchurch
5/5
GoogleA huge thank you to Michael and the rest of the team. Even in a chain we’ve exchanged very quickly, all down to Michael chasing everyone up and keeping on top of it all. Thanks Michael!
Agent replied · 4 June 2025
Good afternoon, We’re delighted to hear about your positive experience with Michael and the team at our Brentwood branch. Rest assured, we will pass on your kind feedback to them. Thank you for taking the time to share your thoughts! Best regards, Balgores Brentwood
5/5
GoogleCan’t recommend them enough! We are sitting in our own beautiful home at this moment enjoying a coffee in the garden. All thanks to these people. This should have happened years ago for us but when you don’t meet the right people with the skills you step back. It’s so important to get advice from someone experienced and efficient!! Thanks Peter Walker, Claire, Chris & Balgores Team
5/5
GoogleKoy was really helpful and friendly always Keep you updated. Thank you:)
5/5
GoogleUpminster Balgores has provided me with a quality service and it recommend them. The team are professional, friendly and dealt with issues promptly
5/5
GoogleRicki and Chloe were very helpful when looking for a property and questions after, Chloe Was very knowledgeable when we viewed our property. Thank you Ricki and Chloe.
5/5
GoogleMia from Balgores was extremely professional and patient in helping me to understand what I needed to do to, as a first time renter.
5/5
GoogleMia has been amazing and excellent throughout our move. Any queries she resolved and quick responses too! Couldn’t recomend balgores and Mia enough. Thank you! 😊 …
5/5
GoogleChris and his team did an excellent job considering the difficult circumstances. I wouldn’t hesitate to get them to sell another property of mine and would thoroughly recommend them.
5/5
GoogleWe were very happy with the service received from Balgores when selling my father-in-law's property. We were kept informed of developments throughout the process which was very reassuring as it is a stressful time.
5/5
GoogleWas offered Peter and his team a few years ago by the estate agent. He managed to get me a shockingly good mortgage. Just re-mortgaged again with them and despite having a difficult situation, he still managed to help me and get me another perfect mortgage for what i needed.
5/5
GoogleThe Balgores Upminster team was excellent and very helpful with our house purchase. Ricky and Donna were constantly in touch and addressed all our queries, also guided throughout the entire process. Also shoutout to the Mortgage team (mainly Gemma) for making it easy for us as first time buyers. Highly recommend.
5/5
GoogleMy wife and myself used Peter and his team when buying our home, cannot say a bad word about them. Very reliable, respectful and driven to finding us the best options for ourselves and explaining everything bit by bit. Would highly recommend Pete and his team, if your unsure about anything then give them a call
5/5
GoogleWe have used Balgores for our last two moves and both times they offered a great service. Chris and the team were really helpful with our latest move, offering help and advice along the way. I would strongly recommend using them.
5/5
GoogleThank you Chris & all the team at Balgores Upminster. From a brief conversation- Chris recommended a home to view - it was perfect! We moved in less than 4 months later. He also sold our home within 3 days … amazing service and would highly recommend.
5/5
GoogleThank you so much for helping us throughout the process to sell our home. Donna, Abbie and Ricky at Balgores have been very supportive and kept us in loop and chased relevant parties to ensure our sale was completed. I would highly recommend Balgores.
5/5
GoogleChloe and Donna were very helpful, great service!
5/5
GoogleGreat service, great communication and sold quickly. Highly recommended
5/5
GoogleRicky at Balgores is fab, highly recommend for sales and purchases
5/5
GoogleGreat support from Abbie & Donna at Upminster when purchasing, always kept in the loop so knew what was going on. Happy to recommend.
5/5
GoogleI can’t rate this team highly enough. Chris was our main contact and he is extremely professional, always on the ball and fantastic at his job. The whole team are fantastic and are always keeping you up to date through the whole process, especially Donna who is brilliant. We would use them again without hesitation!
5/5
GoogleI would highly recommend Balgores Upminster. Chris West was incredibly patient and professional during our sale, and search for our new home, and was always very responsive to our queries. Donna was proactive in the sales progression and kept us regularly updated. The team offered great customer service. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
