Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBen Vainola, Jodi, Emilly, and Daniel were incredibly helpful and professional, making my renting process smooth. Thank you
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleMoving is quite stressful but Jodie and Ben have been very helpful which will make the move less stressful and pleasant
Good afternoon, Thank you for your review. … More
4/5
GoogleRating only, no written review.
Good morning, Your review is appreciated. Thank you for your feedback. Kind regards Balgores Chelmsford
5/5
GoogleOur agent, Ben, was friendly and made the whole rental process stress-free. Communication was clear and prompt throughout, and any issues were resolved quickly. I’m really happy with the experience and would definitely use them again.
Good morning, Thank you for your review. … More
5/5
GoogleI was helped by Ben to get a property to rent, he was very attentive and kept me in the loop with all updates on the status of my application, the previous agents I had before, I dealt with another company called abbotts for my previous property, they were no where near as helpful as what Ben has been.
Good afternoon, Thank you for sharing your experience with Ben at our Chelmsford branch. We truly appreciate your feedback and are pleased to hear that you received excellent service from our Chelmsford office. Best wishes, Balgores Chelmsford
5/5
GoogleI've had a great experience with my letting agent, Ben is very professional and responsive, and always helpful. The process has been smooth so far and any queries were dealt with quickly and efficiently.
Good morning, We are delighted to hear about your experience with Ben at our Chelmsford … More
5/5
GoogleSpoke to Ben at Balgores, really helpful would highly recommend
Good afternoon, Thanks for leaving us such positive feedback. Our goal is to help our people through what we know can be a stressful time. … More
5/5
GoogleBen is a fantastic property manager, professional polite and very helpful. Thankyou Rebecca caves
Good afternoon, Thank you for your glowing feedback following your recent experience with Ben. We'll be sure to pass this on to him. … More
5/5
GoogleBen has been extremely helpful and professional, and able to answer any questions during the process!
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Ben and the rest of the team. We really … More
5/5
GoogleHad a great experience with Ben, he has been incredibly helpful and available to answer any questions we had
Good afternoon, Thanks for your kind review. We'll pass your thanks onto Ben and the rest of the team. … More
5/5
GoogleWe have properties managed by Jody Manno (Chelmsford) and properties managed by Jo O’Keefe (Basildon). Both manage these properties in a professional manner and are polite and courteous at all times.
Good Morning Gerry, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleBen and belgore team in general are extremely professional and made the accommodation acquisition seamless. I really enjoyed your service. God bless you guys.
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel that Ben and our agents have been professional. … More
5/5
GoogleWe have been renting out our apartment via Balgores, specifically cooperating with Daniel, their agent for many years now. He always responded to our questions, emails, issues very promptly and sorted out matters effectively. Highly recommend his services.
Good Morning, Thank you for your kind words about the Chelmsford branch and in particular Daniel. … More
5/5
GoogleAlanah at Balgores has been amazing, patient, helpful, nothing too much trouble, not your average estate agent in a good way, and has never let me down!
Hi, Thank you for taking the time to let us know about your positive experience with Alanah, she'll be delighted to hear your feedback! … More
5/5
GoogleVery helpful and chased the transaction through
Thank you for your feedback, Dionne. We're glad we could help with your transaction. Balgores Property Group
5/5
GoogleI am very happy with the service
Good afternoon, Thanks for your review, we're delighted you're happy with our service. We look forward to helping you again in the future. … More
5/5
GoogleI had an amazing experience with the service! A special shoutout to Ben Vainola for always being quick to reply and incredibly polite and helpful while setting everything up in the house. I definitely recommend them!
Morning Dhawal, Thank you for your review. We're glad to hear you had an amazing experience with us! … More
5/5
GoogleWe were very happy with how our property was marketed and felt this gave us the best chance of achieving a sale at a good price.
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleWe have sold our house, and Allannah has given us great support and put our mind at ease. Great support along the way, highly recommended.
Good morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Allannah. … More
5/5
GoogleBen was a great help in renting our property. One of the best communicators we’ve had from an agent. I would definitely recommend Ben and Balgores to both tenants and landlords alike.
Good morning, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleRating only, no written review.
Good morning, Thanks for leaving a five star review, we really appreciate it. We really appreciate you recommending us. … More
5/5
GoogleYou have gone above and beyond. Thanks Jody Manno for making the rental process smooth.
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Jody and the rest of the team. We really … More
5/5
GoogleJody Manno from Chelmsford branch was very helpful and courteous to answer all our questions and helped us move into the new house with ease...Thank you
Good afternoon, Thank you for your kind words about our Chelmsford branch and in particular Jody. … More
5/5
GoogleWe recently rented a place with Balgores and were very happy with the experience. Ben Vainola who was our lettings consultant was very professional. It was always easy to reach him and he was extremely quick to respond to emails and messages. We were kept updated throughout the process so big thumbs up to Ben and his team
Good afternoon, Thank you for taking the time to leave us a review. It's great to hear how fantastic our agent, Ben, has been throughout your … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
