Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe just got our house through Balgores Hornchurch. Mark is an absolute legend! He kept us updated and well informed whilst we went through the official process. Thank you so much for your efficiency and professionalism.
Dear Shamz, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our our Hornchurch branch. We … More
5/5
GoogleFrom start to finish we experienced top notch customer care. The sale of my mothers house couldn't have gone smoother. We felt like we were in safe hands throughout and were never let down. A great team!
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for your five star review. Best wishes, … More
5/5
GoogleWhile looking for a property for a client in Hornchurch, Danielle at Balgores was extremely helpful and accommodating to all of my requested where possible. She was always polite and professional during multiple phone calls and across emails.
Good afternoon, Thank you for your glowing feedback following your recent experience with Danielle. We'll be sure to pass your review on to Danielle and the team. … More
5/5
GoogleI very happy to worked with Balgores, they are very professional. Reece Wodhall helped me with everything! Thank you so much all Balgores Teams!
Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More
5/5
GoogleShout out and a big thank you to Mark, Reece, Chen and the Balgores team for helping us find our lovely tenants. The Balgores team are so friendly, professional and have been absolutely amazing during this process. Cannot recommend them more. This is now the 2nd time we are using them for renting out our property!
Good morning, Thanks for your kind review. We'll pass your thanks onto Mark, Reece, Chen and the rest of the team. … More
5/5
GoogleReece and Chen were great in helping me land my 1 bedroom flat which I will be renting. Their service was top notch and made me feel very comfortable and excited to be moving into the property.
Good afternoon, Thank you for your glowing feedback following your recent experience with Reece and Chen. We'll be sure to pass this on to them. … More
5/5
GoogleChen was very helpful and friendly, answered all of our questions clearly and promptly and kept us up to date with the move.
Good morning, Thanks for your kind review. We'll pass your thanks onto Chen and the rest of the team. … More
5/5
GoogleChen, Reece and Danielle were amazing to deal with throughout and very helpful in securing my property. Highly recommend Balgores
Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We will be sure to let Reece, Danielle and the team know your feedback. … More
1/5
GoogleThis brand is in big financial trouble scammed me for £350 my bank tried to reverse it but they didn’t even have £350 in their bank account! “insufficient funds” no refunds as they have no funds
Having thoroughly reviewed our records, we can find no trace of your name or any dealings with our company. … More
5/5
GoogleAlways professional and courteous. Nothing is too much trouble
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleChris - always professional and knowledgable
Good afternoon, Thanks for leaving us positive feedback. We're delighted to hear that Chris was always professional and knowledgeable. We really appreciate you recommending our … More
5/5
GoogleBalgores are a very friendly and professional outfit. For my experience, It's like they have an indepth awareness of how the competition operate and raise the bar from a lowly 6/7 for the others to 10 out of 10 for Balgores.
Good morning , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More
5/5
GoogleGreat service , friendly and helpful team
Good morning, Thank you for your review. We are glad to hear you had such a good experience with our team at our … More
5/5
GoogleEveryone we dealt with at the branch were very helpful and responsive and I’d highly recommend them to anyone. Thanks!
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to the team. We really appreciate you taking … More
5/5
GoogleLife is made so much easier when I use Chris Ping at Balgores. Total professional that just knuckles down and gets everything sorted. Leaving the client relaxed and hassle free.
Good morning, Thank you for your review! We are thrilled to hear about your positive experience with Chris at Balgores. … More
5/5
GoogleReece and Chen were great and amazing, they made our move in fantastic and stress-free. Amazing folks, cheers
Good morning, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
5/5
GoogleGood
Good afternoon, Thank you for your five star. We really apricate it. … More
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for the five star rating. We really apricate it. Regards Balgores
5/5
GoogleAjay of Balgores Hornchurch Estate Agents was very helpful in our quest for an accommodation. He made the process fast and smooth. Kudos Ajay and the entire team. Good job
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More
5/5
GoogleAjay very helpful and very nice!
Good morning, We truly appreciate your positive feedback! … More
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for your five star rating it is much appreciated. … More
5/5
GoogleBen was really helpful in explaining everything in a professional manner. Always got a quick response in clearing queries.
Hi Name, Thank you for your kind words about the Chelmsford branch and in particular Ben. … More
5/5
GoogleBen Vainola, Jodi, Emilly, and Daniel were incredibly helpful and professional, making my renting process smooth. Thank you
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
