5/5
GoogleAbsolutely amazing! Will has been fantastic, patient and explained everything very clearly, would definitely recommend! Nothing but polite friendly, keep you fully updated regularly!
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)34 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)28 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL557 reviews · 557 on Google (4.7)17 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleReece Woodall is a good letting agent, the process of me getting my apartment was fast and easy, good communication, trust and reliable 👍👍 I will highly recommend them to anyone….. Thank you Reece for a job well done😊……. Margaret …
5/5
GoogleMade a stressful move very easy. Thank you
Agent replied · 22 May 2026
Good morning, We are delighted to have made your move stress-free. We will be sure to let the Hornchuch branch know your feedback. Regards Balgores
5/5
GoogleRating only, no written review.
Agent replied · 22 May 2026
Good afternoon, Thank you for your five star rating, it is much appreciated. King Regards Balgores Hornchurch Branch
5/5
GoogleMark is a very dedicated and professional member of the team. He doesn’t stop working and continues no matter what time it is. He really looks out for the clients and aims to get a positive outcome within good time.
Agent replied · 22 May 2026
Dear Bella, Thanks for your feedback with regards to Mark's dedication and professionalism, we'll be sure to pass on your kind words. … More
5/5
GoogleChen was very supportive throughout the letting process. He was always ready to help. Very dedicated to hits job.
Agent replied · 22 May 2026
Good afternoon, Thank you for letting us know about your recent experience with our Hornchurch Estate branch. … More
5/5
GoogleI always found Sam and Balgores a pleasure to deal with. Sam was always responsive to my messages and was open and transparent about properties when showing my wife and I around.
Agent replied · 22 May 2026
Good morning, We're delighted to hear that Sam was a pleasure to deal with, and that you found him to be so helpful and professional. … More
5/5
GoogleRating only, no written review.
Agent replied · 23 December 2024
Good morning, Thank you for your five star rating. Regards Balgores Property Group
5/5
GoogleThey take care of everything and always quick to find a tenant for me
Agent replied · 23 December 2024
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleRecently sold with Balgores Hornchurch and we can’t thank them enough for the service we received especially Sam Brooks, Donna Hickey & Billy Gill
Agent replied · 23 December 2024
Good afternoon, Thank you for letting us know about your recent experience with our Hornchurch branch. … More
5/5
GoogleWe have had a great experience with Balgores especially with Reece who has been brilliant the whole way through the renting process. Reece kept us informed at all times and dealt with our queries quickly whenever we needed to know anything. Thank you Reece for making the process smooth
Agent replied · 10 November 2024
Dear Shelley, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch, and … More
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Good morning, Thank you for the five star rating. We are glad to have been of service. Regards Balgores
5/5
GoogleA very efficient service. Reece did a great Job. Thanks
Agent replied · 24 October 2024
Good Morning, Thank you for your positive feedback, it's greatly appreciated. We're grateful for your kind words and glad Reece provided you with an efficient service. Balgores
5/5
GoogleI highly recommend Balgores Lettings Agency We had an excellent communication with Reece . Thank you again for your help
Agent replied · 24 October 2024
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Reece, and the rest of the team. … More
4/5
GoogleReece has been really helpful and had great communication making the letting process much less stressful!
Agent replied · 24 October 2024
Hi Caroline, Thanks for leaving such positive feedback. We're delighted to hear that Reece has been so helpful and made your letting experience stress free. … More
5/5
GoogleI had a great experience with Balgores, especially Reece and Mark who were very helpful and efficient during the process.
Agent replied · 24 October 2024
Good Afternoon Dawn, Thanks for leaving us such a lovely review, we really appreciate it. It's great … More
5/5
GoogleTeddy it was brilliant salesman appreciate a lot. whatever I needed to help me, he was there. I recommend everyone to choose him because he was brilliant.
Agent replied · 24 October 2024
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Teddy. A huge congratulations on completing your new home purchase. … More
5/5
GoogleI had a brilliant experience with Balgores and most importantly our Lettings agent Mia ! She was absolutely brilliant , super flexible and great with communicating every aspect of our move! Thank you Mia !
Agent replied · 24 October 2024
Good Morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Mia, and the rest of the team. We really … More
5/5
GoogleDeepuk, Conor were professional pragmatic and supportive during the sale of our house. They dealt with the inherent problems that arise and gave good advice. I can’t recommend them highly enough! Thank you
Agent replied · 24 October 2024
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Deepuk and Conor. … More
5/5
GoogleI have had a great first rental experience, everything was made easy for me and I was treated with utmost respect. Special thanks to Danielle Battie for her role in this and I am in the lovely flat now.
Agent replied · 24 October 2024
Hi, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
GoogleIt took a while, it was my first experience of renting a property, but the Balgores team stuck with me and were very supportive and reassuring. Both Chris & Reece, from the Hornchurch office, were extremely patient with me, answering my questions and offering practical support. Wouldn’t hesitate to recommend them!
Agent replied · 24 October 2024
Hi Jeannette, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
