Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleYour invaluable years of experience, local advice and wisdom when providing us with a valuation was exceptional. Thank you.
Thank you so much. We're delighted to hear you found our experience and local knowledge helpful, it means a lot.
5/5
GoogleThis was my first experience selling a property and Matthew provided a 5 star experience from start to finish. He was so professional but caring and friendly at the same time. His communication was absolutely brilliant and the updates he …
Thank you so much for such a lovely review Hayley. Its been a pleasure to help you with your move and I'm delighted its gone well for everyone involved. Wishing you all the very best in your new home.
5/5
GoogleWhat a fantastic company, nothing an issue and always happy to help. Very refreshing from an Estate Agent - Matthew was always there and always helpful
Thank you so much for this wonderful review. Very much appreciated and happy to be of service with your purchase. All the very best.
5/5
GoogleFantastic experience buying my home through this agency. Connor, Billy and Sue were especially helpful, Connor and Billy negotiated a great deal for me, and Sue kept me regularly updated throughout the whole process. Their communication, professionalism, and support made everything so much easier. Highly recommend!
Good morning, Thank you for your glowing feedback following your recent experience with Connor, Billy, Sue and the team. … More
5/5
GoogleAndreea was very nice fantastic! :)
Good afternoon, Thank you for your kind words about our Hornchurch branch. We're will be sure to let the team know your feedback. … More
5/5
GoogleThe team in Balgors Upminster is fantastic professional response very quick All the team is great especially Abbie, Donna and Ricky very professional Co operative Highly recommended agency
Good morning, We truly appreciate your positive feedback! … More
5/5
GoogleI had a positive experience when I rented the house. The staff was very helpful and answered any questions I had. I highly recommend it.
Good morning, We're pleased to hear about your positive experience renting with us. Thank you for sharing your feedback. … More
1/5
GooglePosting on behalf of Nishika Majithia - having hired this company to issue a section 21 notice and an accelerated possession order, both Allison and Debbie, the latter being the one who handled my matter, are not responding to my emails or calls. I am missing some documentation which is crucial for the next stage of the process and have been ignored by both of them despite numerous emails and calls. Very very unprofessional and I would not recommend anyone to go through this stress and hassle.
5/5
GoogleAN Expert Consultancy helped me create a bespoke Terms of Business for my letting agency. They did a great job helping me think things through and do lots of adjustments until I was happy with it. Many thanks Allison and Debs.
Thank you Julia for your review and we are delighted that we were able to provide you with exactly the right contract for your business!
5/5
GoogleChen was amazing to deal with
Good morning, We are delighted to hear that Chen was so helpful. Thank you for sharing your positive experience with us. … More
5/5
GoogleAjay was such a wonderful letting agent I have ever dealt with. He was very supportive and was very helpful.
Good morning , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More
5/5
GoogleReece and Chen were great and amazing, they made our move in fantastic and stress-free. Amazing folks, cheers
Good morning, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
5/5
GoogleGood
Good afternoon, Thank you for your five star. We really apricate it. … More
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for the five star rating. We really apricate it. Regards Balgores
5/5
GoogleAjay very helpful and very nice!
Good morning, We truly appreciate your positive feedback! … More
5/5
GoogleRating only, no written review.
Good morning, Thank you for the 5 star review. We appreciate your support. Best wishes Balgores Hornchurch
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for your five star rating it is much appreciated. … More
5/5
GoogleEwe move are amazing. Ewa was super responsive and quick to fix things as and when we needed. Her communication is excellent and always made me feel like we were in safe hands. Ewa even helped me out one I’d moved and a parcel had been delivered to the old address! Highly recommend.
Thanks Anna - it's been great taking care of you! Hope your new place treats you well. We appreciate your kind words about Ewa... she is a superstar! All the very best. Neil
5/5
GoogleNeil provided a great professional service and support during our purchase, no request was too much trouble. I would highly recommend Ewe Move.
Thanks so much Steve - a pleasure working with you both! Hope you enjoy your fabulous new home!
1/5
GoogleWith hold deposits and don’t return as per set laws avoid at all costs
Good afternoon, Thank you for your feedback. We take all comments seriously and strive to provide the highest level of customer service possible. If someone hasn't already, a … More
5/5
GoogleSmooth and quick process!
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleJoe Dixon recently helped us sell our home. He found us a buyer very quickly and was super supportive with the ups and downs of the process. Would definitely recommend Joe and the Balgores team and would use them again in the future.
Hi Grace, It's great to hear about your positive experience with Joe. Thanks for taking the time to leave us feedback, and for recommending us. … More
5/5
GoogleJoe Dixon and his colleagues did a fantastic job in marketing and selling for us. Really went above and beyond, especially as we had had a bad experience with a previous EA. Could not recommend Joe and the Balgores team more highly.
Hi Michael, your positive feedback is greatly appreciated. We're thrilled to hear that Joe and the team went above and beyond in marketing and selling your property. … More
5/5
GoogleSuper smooth mortgage arranging!! Ana Tormey and Christian Wilkinson of Mortgage Advice Bureau dealt with my Further Advance/change of lender in 6 weeks over Xmas - excellent service - no silly snags with the paperwork/conveyancing etc. RECOMMEND. Martin - Suffolk.
Dear Martin, Thank you for your feedback. We appreciate your recommendation and are glad to hear that you had a super … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
