Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHave used the Balgores Mortgage Advice Bureau for initial mortgage and subsequent renewals, absolutely fantastic service each and every time, no hesitation to recommend.
Hi Matt, We're pleased to hear about your fantastic experience with our Mortgage Advice Bureau. Thank you for recommending us! Balgores Property Group
5/5
GoogleGreat service from Michael helping us find a rental property.
Good morning, Thank you for letting us know about your recent experience with our Basildon branch. … More
5/5
GoogleLouis was very helpful and prompt with his response time
Good morning, Thanks for your kind review. We'll pass your thanks onto Louis and the rest of the team. … More
5/5
GoogleMicheal Thank you for help to finding house.
Good morning, Thanks for your review, we're delighted you were happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleMortgage was arranged and ran completely smoothly and would recommend
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleRented my beautiful home from Balgores, excellent customer service. Micheal and Lius were exceptionally helpful. I would buy my home through Balgores.
Good afternoon, Thank you for your glowing feedback following your recent experience with Michael and Lius. We'll be sure to pass this on to them. … More
5/5
GoogleWe were looking for a house to rent with no luck but with Balgores Lettings in Basildon we found a house and Michael Charles who handled everything went all out to make sure everything is moving smooth . We are grateful and I one hundred and percent recommend Balgores Lettings.
Good Morning, Thank you for your glowing feedback following your recent experience with Michael. We'll be sure to pass this on to her. … More
5/5
GoogleBalgores have been amazing from start to finish! Dillan, Will & Team were super efficient getting the house sold within just a couple of weeks and Sarah, has been so supportive and progressed the sale to a smooth completion by keeping all parties communicating and the sale moving quickly and effectively. Thanks so much!
Good afternoon, Thanks for your kind review. We'll pass your thanks onto Dillan, Will, Sarah and the rest of the team. … More
5/5
GoogleMicheal has been very helpful with our house move. From viewing through til picking up the keys, he’s provided us with very quick responses. He has clearly explained everything to us. We had done several viewings with other letting agents but Michael has been super helpful. Thank you so much Michael.
Good Morning, Thank you for your glowing feedback following your recent experience with Michael. We'll be sure to pass this on to him. … More
5/5
GoogleIt was really appreciated process has been done smoothly by Michael.
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agent Michael was professional and helpful. … More
5/5
GoogleIt was great experience with Michael, he was very helpful through the entire process. Thank you so much Michael.
Good afternoon, Thanks for your kind review. We'll pass your thanks onto Michael and the rest of the team. … More
5/5
GoogleDillan at Balgores sold my flat, very good at communicating and easy to get hold of. Unfortunately lost our first buyer, but Dillan got straight back into it with getting viewings & found us another buyer
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More
5/5
GoogleWe brought our property through the Wickford branch, but Sarah from Balgores Basildon was who we dealt with until completion. We cannot fault Sarah. She was absolutely amazing. Such a pleasure to deal with and got the job done. We are forever grateful!
Good afternoon, Thanks for your review, we're delighted you were happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleBalgores were very informative and friendly, giving us all the information we needed at all times. Very professional, would definitely recommend!
Good Morning, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Balgores Basildon branch. … More
5/5
GoogleRating only, no written review.
Good morning, Thank you for the five star rating. We are glad to have been of service. Regards Balgores
5/5
GoogleThis company is EXCELLENT! The staff are efficient and polite. Always ready to help. I will recommend these agents to everyone. You will never be disappointed.
5/5
GoogleExcellent service and real professional agents, Liam was amazing, so was micheal and Paul also.....5 star!!!
Dear Zee, Thanks for your kind review. We'll pass your thanks onto Liam and Michael. We look forward to helping you again in the future. … More
5/5
GoogleSo helpful and nice service, thank you for help special Michael, he explained every step to us. Thank you for your understanding and patience.
Hi, Thank you for your glowing feedback following your recent experience with Michael. We'll be sure to pass this on to him. … More
5/5
GoogleRecently moved into a new place which Michael helped us with. The entire process from viewings to collecting keys was very smooth, Michael was alaways available and happy to help us in any way he could
Hi Sean, We're thrilled to have received your 5 star rating ! Thank you for your feedback.
5/5
GoogleMichael is polite and efficient and getting bookings and paperwork sent through. After tenancy starts, does everything he can within his control to ensure issues are resolved. Good experience
Hi, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleVery well organised staff. They have done the job to get the mortgage sorted so fast
5/5
GoogleWill is an absolute legend at balgores. perfect to deal with and always keeps you updated with the progress thank you will
5/5
GoogleFrom start to finish Balgores Basildon did a brilliant job, the staff were excellent always on the end of the phone if we had a problem would recommend this branch always
5/5
GoogleVery good agency!! Recommend it to everyone Specially Michael. Good costumer service and I just got a house from them, Thank you balgores
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
