Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBen, Dan and Emily have been very proactive to find me a tenant, they are very professional, quick to respond to any emails and queries. I had a very positive experience with Balgores and would not hesitate to recommend them. A big thank you to the complete team!
5/5
GoogleBen at Balgores was so helpful, friendly and efficient. He fitted us in for a viewing on the same day we contacted him. Which led to us securing a flat for my daughter. Thank you very much for your ongoing support Ben. We appreciate your high level of professional customer care, and will recommend you to others!
5/5
GoogleBen was very efficient & communicative as I started to rent a property with Balgores. The whole process was made clear and any questions were answered swiftly. Would recommend
Afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents have been efficient & communicative. … More
5/5
GoogleVery professional and swift lettings process by the Balgores Team and especially Ben Vainola
Good afternoon, Thank you for letting us know about your recent experience with our Chelmsford branch. … More
5/5
GoogleBen has been extremely nice and helpful and everything is going really quick and easy.
Good Morning, Thank you for taking the time to leave us a review. It's great to hear how fantastic our agent, Ben, has been throughout your … More
5/5
GoogleDaniel Lawrence is the assistant manager at Balgores and he has been very helpful regarding my letting matters promptly and efficiently.
Good afternoon, Thank you for your kind words about our Chelmsford branch and in particular Daniel. … More
5/5
GoogleHave had an excellent service as a Landlord from all Balgores staff in particular Daniel Lawrence who's been very professional and prompt in resolving any issues.
Good afternoon, Thank you for your glowing feedback following your recent experience with Daniel and the team. We'll be sure to pass this message on. … More
5/5
GoogleLetting my property was a very emotional process. But Daniel and Jody held my hand through the entire process I would definitely use them again and have no hesitation of recommending them.
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Daniel, Jodie and the rest of the team. We … More
5/5
GoogleDaniel & Ben have done a very smooth transition from old tenant to new! They made it very painless for us providing guidance through the whole journey, can’t thank them enough!!!
Good afternoon, Thank you for your five star review, it is much appreciated. Regards Balgores
5/5
GoogleThank you, Ben, for guiding us through the rental process! We really appreciate how quick and responsive you were to all our questions, making everything so smooth and stress-free. Your support made a big difference
Good afternoon, Thank you for your kind words about our Chelmsford branch and in particular Ben. … More
5/5
GoogleJody Manno at Balgores made renting a house an absolute breeze. She was friendly, efficient, and incredibly helpful every step of the way. Couldn’t have asked for a better experience, highly recommend!
Good morning, Thanks for your kind review. We'll pass your thanks onto Jody and the rest of the team. … More
5/5
GoogleHad the pleasure of renting through the Chelmsford branch, really professional with that added personal touch, any problems it's easy to communicate with them, especially Jody who has helped with any issues that have popped up, 5*
Good morning, Thank your for your five star rating, and such a lovely review. We're thrilled to hear that Jody provided such a professional experience, with … More
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for your 5 star review. Regards Balgores
5/5
GoogleBen was great and led me through the process seamlessly. I was kept up to date on a regular basis and he was always available to answer questions. I was in my new home within a few weeks!
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that Ben and our team provided you with an excellent … More
5/5
GoogleHave been dealing with Letting agents but this is very much different. Jody Manno, a staff based in Chelmsford is so swift and professional with her response and communication with enquiries. 👌 …
Good afternoon., Thanks for your kind review. We'll pass your thanks onto Jody and the rest of the team. … More
5/5
GoogleAlways professional and do what they say they will do.
Good afternoon, Thank you for letting us know about your recent experience with our Chelmsford branch. … More
5/5
GoogleJody at Balgores in Chelmsford office provided exceptional service. Her professionalism, knowledge, and responsiveness made the home acquisition process seamless. Highly recommended.
Good afternoon, Thank you for your kind words about Jody and our team. We're delighted that we were able to provide you with an excellent service, and … More
5/5
GoogleAmazing! From start to finish, Ben was incredibly professional, friendly, and attentive, responding even outside office hours. Thanks to Ben, the experience of renting was very easy and stress-free. He went above and beyond, can’t thank enough. Thank you for your exceptional service!
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More
5/5
GoogleFrom start to finish, they were professional, knowledgeable, and incredibly helpful. Ben who is our agent, listened to my needs and helped me find the perfect property. Ben was always available to answer questions and made the entire process smooth and stress-free. I highly recommend them!
Good afternoon, Thanks for your lovely review. We're thrilled to hear that Ben provided such an professional and knowledgeable … More
5/5
GoogleDaniel Lawrence has been a great help throughout our entire moving process. He's been helpful, quick to reply, and kept us up-to-date with all developments - would recommend.
Good morning, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleGreat service with the sales. Billy was very professional and helpful. Great communication, they managed to find the right buyer and followed up the process closely , resulting in a seamless sale process. Highly recommend
Good Afternoon, We're delighted to hear that Billy was professional and helpful, and happy that your sale went smoothly and efficiently . We really appreciate you recommending our team to others. All the best, Balgores
5/5
GoogleBought my house through Balgores last year, they made the whole process from start to finish easy! Professional in their work and know what they’re doing. A year later Mike came to value the house again after renovations. Would not hesitate to use Balgores again when we decide to move on 👍🏻 Thanks guys …
5/5
GoogleBalgores Brentwood have been excellent from beginning to end. Joe has been absolutely brilliant. He is very efficient and professional. Thank you so much for assisting along the way to make my sale smooth. 5 stars 🌟 …
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for your five star review. Regards Balgores
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
