Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI was referred to Peter Walker , from Mortgage Advice Bureau, the broker who helped me throughout my mortgage by Balgores. Peter has been excellent to work with. He helped me find out my best situation and helped with the best option for …
5/5
GoogleHello I am so pleased with Karl tattler in moreton and becky in moreton and Lucy in heswall they are so professional and caring
5/5
GoogleRachael from sales progression was great and so helpful supporting me with my first time buying. Thank you to everyone!
5/5
GoogleExcellent service from time we met Max the Moreton Manager to the marketing and ‘paper chase’ led by Rebecca. Saw Max on a Monday-property on market the Wednesday pm m-offer accepted the Monday! …
5/5
GoogleChen is the best, amazing service and very attentive
Good afternoon, We are privileged to hear Chen provided amazing service. We will be sure to let Chen and the team know your feedback. … More
1/5
TrustpilotThey work and act in the benefit of…
They work and act in the benefit of landlords. Recommendation: Focus on tenants and service. Not to be biased Listen, communicate and fix legitimate issue
5/5
GoogleThanks to G Darby to follow up the process of the sale of my property, great work.
HI, Thank you for this kind review!
4/5
GoogleWe used them for the sale of the house. Michael gave a good pitch to acquire the business but we had to stop the sale due the circumstance change and not hitting the expected target. …
5/5
GoogleVery helpful team, nice communication and follow up from the day you schedule your viewing till the day you move it to the house. …
Hi Ahmed, Thank you so much for this lovely review!
5/5
GoogleI have had the pleasure of working with James since 2010, during which time he has provided outstanding service as both the director of the letting agent for my flat and, more recently, in successfully managing its sale. His advice has been …
Hi Nicholas, Thank you for this lovely review. It is always a pleasure working with you!
5/5
GoogleExceptional! Managed to secure a rental property within a day. Warm & friendly agents, very reactive in communication too. The Process was so easy, thank you Charlotte 🙏 …
Hi Rob, Thank you so much for this kind review!
5/5
GoogleThe agency is really helpful, especially the negotiator Orlando, he is very responsible and helpful. Overall experience is very nice.
Hi, thank you so much for this kind review!
5/5
GoogleWe are not renting with the company currently but have had very positive interactions whilst searching for a property, particularly with Charlotte. Very speedy replies and excellent customer service.
HI, Thank you so much for this lovely review!
5/5
GoogleSolutions focussed and very responsive- William went the extra mile to accommodate our special requests and changing needs with dedication and creativity. Thank you William
Hi Vanessa, Thank you for this kind review!
5/5
GoogleRating only, no written review.
Thank you for this review!
5/5
GoogleRating only, no written review.
Thank you for this kind review!
5/5
GoogleAlun did a great job for us. We changed from our previous agent after many months and he got us an offer within the first couple of weeks of putting it back on the market. Very grateful.
Hi Simon, Thank you so much for your review!
5/5
GoogleEfficient service with lettings search, from start to paying holding deposit in less than a week. Thanks Charlotte, James and team!
Hi Adi, Thank you so much for your review!
5/5
GoogleRating only, no written review.
Hi, Thank you for your review!
5/5
GoogleCharlotte and William were absolutely brilliant. Their communication was consistently clear, prompt, and professional, which made the entire experience smooth and stress-free. I couldn’t have asked for better service, highly recommended.
Hi Connie, Thank you for your lovely review!
1/5
GoogleTerrible experience with this agency, bad service and no support during tenancy. Ridiculous charges in the end of tenancy.
Dear Cobalt Blue, We are very sorry to hear that your experience with our agency was disappointing and that you felt you received terrible service and a lack of support during your tenancy. Your feedback is important to us, and we genuinely regret that we didn't meet your expectations. We always strive to provide excellent service and support to all our tenants, and we take all feedback seriously as it helps us identify areas for improvement. We understand your frustration regarding the charges at the end of your tenancy, and we want to assure you that our aim is always for these to be fair and transparent, reflecting the terms of your agreement and the condition of the property. We would appreciate the opportunity to discuss your specific concerns in more detail and understand what went wrong. Please contact me directly at ejack@winkworth.co.uk or call us at 01180 40222301 so we can properly address the issues you've raised. We're committed to finding a resolution. Sincerely, Emma Jack
5/5
GoogleRating only, no written review.
Hi, Thank you for this 5 star review!
5/5
GoogleThey were very responsive, we had a really short time frame and they managed to accommodate and get us in. All in all a good experience
Hi Tasha, Thank you so much for this lovely review!
5/5
GoogleGreat service! Charlotte is always prompt and thorough with her responses to my queries, and always available to help whenever needed!
Hi Phoebe, Thank you so much for your review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
ESTAS awards by year, 2025 to 20172025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.
Lettings Agency of the Year by year, 2015 to 20132015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.
Negotiator Awards by year, 2017 to 20142017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
