5/5
Great service! Charlotte is always prompt and thorough with her responses to my queries, and always available to help whenever needed!
Agent replied · 4 August 2026
Hi Phoebe, Thank you so much for your review!

Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great service! Charlotte is always prompt and thorough with her responses to my queries, and always available to help whenever needed!
Hi Phoebe, Thank you so much for your review!
5/5
Thank you so much for being so supportive and caring team. It was a pleasure to deal with such an amazing team! Thank you so much
HI Maria, Thank you so much for this kind review!
5/5
James & the team here in lettings are fantastic. I'd never use anyone else
Hi, Thank you for this kind review!
1/5
Rating only, no written review.
Hi Danylo, We are very sorry to see this 1 star review and we are keen to see where specifically we have gone wrong. Your feedback is important to us, and we genuinely regret that we didn't meet your expectations. We always strive to provide excellent service and support to all our tenants, and we take all feedback seriously as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your specific concerns in more detail and understand what went wrong. Please contact me directly at ejack@winkworth.co.uk or call us at 01180 40222301 so we can properly address the issues you've raised. We're committed to finding a resolution. Sincerely, Emma Jack
5/5
Chen is a very helpful and professional employee and I'll recommend dealing with him.
Good morning, Thank you for recognising Chen’s professionalism, we’re thrilled to hear that … More
5/5
Assisted very well in getting a property in wanted all thank to Reece @ Balgores Hornchurch estate.
Good afternoon, We are pleased Reece helped you secure the property you wanted. … More
5/5
Had the pleasure of working with Reece. Thank you for all your help!
Good morning, Thank you for taking the time to leave us a review. It's great to hear how fantastic our agent, Reece, has been throughout your … More
5/5
I have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.
Anna, thank you 🙏 so much for your wonderful five-star 🌟🌟🌟🌟🌟 review of Mansons Property Consultants. We are truly grateful for your continued trust and support over the years, both as a landlord and in an estate agent capacity. It’s … More
5/5
Mansons sold my mother's house for me and my siblings. They were very clear at our first meeting about the process, fees, who would be our main point of contact (important to me to have one person) and what the challenges might be. The …
Thank you for your wonderful review, Emma. We're glad to hear that Deborah and our team were able to provide you and your siblings with clear communication and support throughout the selling process, especially during such a challenging … More
5/5
Manson Property really helped us to find a right flat for us. The staff are active listening, they always pay attention to your need and make sure that they can help you to find a right property to rent. I am very happy with my new flat and …
Thank you so much for your fantastic review! We’re thrilled to hear that our staff were able to help you find the perfect flat and that you had a smooth move-in experience. Your satisfaction is our priority, and we’re glad that everything … More
5/5
Rented a Jesmond student house with Mansons for my 4th year at uni… The house was refurbished in the summer before moving in, and was modern and …
Hi Joe! Thank you 🙏 so much for taking the time to leave us a 5-star review, we’re thrilled to hear you had a great experience renting your Jesmond student house with … More
5/5
I appointed Mansons to sell my property after several years of them managing it on my behalf. Their management service was second to none and extremely comprehensive from locating suitable tenants, dealing with any issues arising (including …
Dear Fergus, Thank you 🙏 so much for your kind words and this glowing 5-star 🌟🌟🌟🌟🌟review. We’re truly grateful that you entrusted Mansons with the management and eventual … More
1/5
Tried to arrange a viewing if a property today. They wanted proof of funds and proof of identification otherwise we couldn't view the property. We are cash buyers and have viewed with several other estate agents and never …
Hi Nicholas, thank you for taking the time to get in touch with your thoughts. Should you wish to discuss your points in further detail, please call the office and ask to speak with the branch manager who will be more than happy to discuss. Thank you.
5/5
Everyone at Oulsnam- Hagley Road have been amazing. From the moment we put the house up for sale through the journey to the house being sold we've been supported every step of the way. …
Thank you so much for your kind words. We're so pleased to hear you felt supported throughout the whole process. It was a pleasure helping you and we really appreciate your recommendation.
5/5
Rating only, no written review.
Good morning, Thank you for your 5* review … More
5/5
Assisted very well in getting a property in wanted all thank to Reece @ Balgores Hornchurch estate.
Good afternoon, We are pleased Reece helped you secure the property you wanted. … More
5/5
The staff at Woodham Ferrers branch were very helpful
Good afternoon, We are delighted to hear our Woodham Ferrers team were so helpful. Thank you for your positive feedback. Best wishes Balgores
5/5
Quick process, straightforward. Top Estate Agent.
Good morning, We are delighted to hear about your quick and straightforward experience with our team. … More
4/5
Worked with Sam and Oskar from Balgores to purchase a property in Hornchurch. Everything went smoothly and we’re happy with the service we received. Thank you!
Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
Excellent service from Louis Zetter to help me rent a flat in Basildon *****
Good afternoon, Thank you for your review, we’re thrilled to hear you’re pleased with our … More
4/5
Worked with Sam and Oskar from Balgores to purchase a property in Hornchurch. Everything went smoothly and we’re happy with the service we received. Thank you!
Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
Quick process, straightforward. Top Estate Agent.
Good morning, We are delighted to hear about your quick and straightforward experience with our team. … More
5/5
Chen is a very helpful and professional employee and I'll recommend dealing with him.
Good morning, Thank you for recognising Chen’s professionalism, we’re thrilled to hear that … More
5/5
I have been dealing with Ben, so helpful and prompt. Genuinely refreshing to come across a fellow agent that is polite and professional, credit to the industry.
Good morning, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.