5/5
GoogleI cannot recommend Kinetic enough - the service they have provided from start to finish on both the sale and purchase of my new home has been fantastic. My property sold in just 4 days at full asking price! A special shout out to …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)34 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)28 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL557 reviews · 557 on Google (4.7)17 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFantastic communication from the team. Marie was particularly helpful and was always very friendly whilst remaining professional.
Agent replied · 24 March 2026
Good afternoon, We are delighted to hear about your positive experience with our team and Marie's helpful, professional service. We will be sure to pass on your feedback onto the team. Kind Regards Balgores
5/5
GoogleNothing but positive things to say about Ricky & his team at Balgores’s Upminster, would highly recommend, was always helpful and available to talk regarding the sale of my property, Secured viewings and offers on my property in a short period time. Thanks for all your help
Agent replied · 13 April 2026
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Upminster branch. … More
5/5
GoogleNEO is an absolute gem! From start to finish, Balgores service was outstanding. They were very proactive, professional, and always easy to reach. Understood our requirements and helped us find the perfect place. A massive thank you to him and his team!
Agent replied · 13 April 2026
Good afternoon, Thanks for leaving us positive feedback. We're delighted to hear that our team was so professional and understood your needs. We really appreciate you … More
5/5
GoogleBalgores made our search for our new rental property easy, their staff are very friendly & professional. I will be recommending Balgores to my friends & we will definitely use them in the future.
Agent replied · 11 May 2026
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleI have started using Viewber recently. The responsiveness, quality of attendees and overall service has been impeccable. Big shout out to Cheryl who has assisted me throughout the process and made sure all queries are resolved. …
Agent replied · 11 July 2026
Thanks for the review Diba, so good to hear. Best, The Viewber Team.
1/5
GoogleSara has attempted to attend our property twice for an inspection. She has been more than 1 hour late every time. We are more than accommodating but when she reports back to the letting agent that WE are ‘avoiding the inspection’ - I think …
Agent replied · 11 July 2026
Our apologies Harmit. We have investigated the matter and found conflicting information. We've been advised by our member that an attempt was made to access the property but after hearing occupants at the property decided not to proceed. … More
5/5
GoogleUsing Viewber for the first time. The support and responsiveness from the team is exemplary. …
Agent replied · 11 July 2026
Thanks for the review and good to hear. We are excited to be working with your team at Way of Life.
5/5
GoogleAbsolutely amazing team !
Agent replied · 11 July 2026
Thank you, we appreciate the review and happy to be helping. Best, The Viewber Team.
5/5
GooglePurchased a property in Bournemouth area from a northern based Auctioneers. Original viewed the property about a month ago, we were met by a member of the viewber team Jay Walters, at the viewing he was courteous and informative about …
Agent replied · 11 July 2026
Thank you for the review Richard H. We are pleased that Viewber were able to help with the purchase and assist right up to the completion. We will relay this positive feedback onto Jay. Best, The Viewber Team
5/5
GoogleI had a great experience with an agent from Viewber who did multiple viewings to support the sale of my house. Jamie Walters was always punctual, professional, courteous and friendly and went the extra mile to assist both the potential buyer and myself the seller in the process. Would highly recommend.
Agent replied · 11 July 2026
Thank you Michele for taking the time to leave a review, we really do appreciate it. It's always so nice to hear about how well a Viewber has done with carrying out the services and we will certainly pass on the positive feedback to Jamie who is clearly an asset to Viewber! Best wishes, The Viewber Team
5/5
GoogleRating only, no written review.
Agent replied · 11 July 2026
Thank you Arthur for taking the time to leave us some stars! We really appreciate it ⭐🙂 …
5/5
GoogleWe have found Viewber to be a reliable and efficient service for property viewings. Their wide coverage and flexible booking times makes it easy to arrange viewings at short notice. A very useful tool for any estate agency looking for additional support. Would definitely recommend!
Agent replied · 11 July 2026
Thank you Emily - we appreciate the review and happy to be helping! 🙂 …
5/5
GoogleGreat people to deal with! Best customer service and always the honest advice and support. Definitely recommend!
Agent replied · 11 July 2026
Thank you Farwah for the review. We really appreciate your feedback!
5/5
GoogleAs an auctioneer company based in South Wales, we’ve found this service to be incredibly valuable. It saves us a significant amount of time on out-of-area viewings and visits, all for a very reasonable fee. We’re now exploring the wide range of additional services they offer, which are impressively extensive. A special mention goes to Cheryl, our account manager, who has been exceptionally helpful throughout, from initial setup to arranging and even cancelling appointments. She is a true credit to the company. We cannot recommend them highly enough.
Agent replied · 11 July 2026
Thank you so much for your kind words and detailed feedback Ryan! We’re thrilled to hear that our service has been a valuable time-saver for your team in South Wales. Cheryl will be delighted to hear your special mention - she truly is a star! We’re excited to support you as you explore our wider range of services. Please don’t hesitate to reach out if you need anything else. Thanks again for the great recommendation.
5/5
GoogleReally professional and Super quick in finding me work. Lisa and the team have been amazing! Thank you 😊 …
Agent replied · 6 July 2026
Thank you so much for your review, it was absolutely our pleasure.
5/5
GoogleLisa and her team are exceptional. We have used Magnus James for the past few years and they're head and shoulders above everyone else. Lisa is particular is by far the best we've ever dealt with.
Agent replied · 6 July 2026
Appreciate this James! It's always a pleasure helping you guys.
5/5
GoogleLisa C has been amazing throughout the whole process! She made me feel relaxed and found exactly what I was looking for in such a short time. Lisa has checked in on me every step of the way, I would recommend her in the future.
Agent replied · 6 July 2026
Thank you so much for your review Amaya, hope you are loving the new role.
5/5
GoogleI have dealt with Magnus James a couple of times throughout my career when I was looking for a change. I hadn’t been matched with a suitable employer until a couple of months ago and I couldn’t have got a more perfect fit. It’s like they took my perfect role and position and handed it to me. It’s been so comfortable and already feels like I’ve been here far longer than I have and it’s all down to Lisa Cortez who deserves a huge shoutout!
5/5
GoogleLisa is an amazing recruitment agent and brilliant at what she does! Iv worked with Lisa for a few years now and has helped me secure my last 2 jobs. Most recently she put myself forward for a company that would best suit me and my needs and I had an offer the same day! Very knowledgeable and provides great advice and can answer all questions or concerns you may have. I would recommend her to anyone and will be keeping in touch. Personalised service Lisa even remembered my lucky blue top which I worn at my first job offer. Thank you so much.
5/5
GoogleSam has been amazing! I almost feel like she hand picked my new job for me. She listened to my frustrations with my current role, had an engaging conversation with me about what my aspirations for, introduced the role, and gently introduced the owners of the business to me and what their aspirations were. All whilst not building my hopes so much that a “pass” would have been devastating, but enough for me to do 4 pages of interview prep - front and back! I was delighted to be job offered the position and cannot thank Sam enough for pulling this opportunity out of the bag for me. So much more than post a job on indeed and hope the applicants apply - so much more. ❤️
5/5
GoogleLisa Cortez, if I could give her more stars I would! She helped me secure my ideal job in such a short period of time. I was so lucky to come across someone that listened to exactly what I was looking for & support me along the way. She went above and beyond for me and I’m ever so grateful 🙏 …
5/5
GoogleGreat friendly agents to deal with. Highly recommended. Special mention to Becky who was so helpful and knowledgeable. 🫡 …
5/5
GoogleA trustworthy rental office with excellent services.
Agent replied · 5 June 2026
Thank you for your kind feedback :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
ESTAS awards by year, 2025 to 2017
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 2019
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.
Lettings Agency of the Year by year, 2015 to 2013
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.
Negotiator Awards by year, 2017 to 2014
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
