Trusted Agent profile · Essex
Verified
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleChris and Donna have both been amazing from start to finish. They worked tirelessly to help us achieve a very tight timeline from going to market through to completion and expertly managed our expectations from day one. We opted for their …
Dear Ian, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Upminster branch. We … More
5/5
GoogleI recently worked with Peter and Claire to secure a new mortgage for my rental property. I couldn't have asked for a smoother process. Peter and team worked with me from the get go and guided me through the process brilliantly. Nothing was …
Good afternoon, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More
5/5
GoogleReece Woodhall has performed incredibly well. He assisted me the property for letting. He was well-organised and professional. He kept me informed at every stage of the process, which made me feel confident and secure in my decision-making. …
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agent Reece was well organised and … More
5/5
GoogleGlad I chose Balgores Upminster to sell my house, as a girl living on my own Abbie in particular made it less stressful, put my mind at ease after a tense time and ensured everyone coming through the door had been thoroughly background …
Good morning, Thank you for your kind words about the Upminster branch and in particular Abbie. We will be sure to let her know. … More
5/5
GooglePeter Walker from Balgores highly recommend as a mortgage advisor. We’ve moved 3 times and gone with Peter. He always makes the process easy and helping us find the best mortgage for us. …
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Peter. We really appreciate you taking the … More
5/5
GoogleWe wanted to say a huge thank you to Peter Walker (mortgage broker) and Claire for helping us secure our first home. They have been so helpful throughout with loads of useful information and guidance. There were no sales techniques used, …
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Peter. A huge congratulations on purchasing your first home. … More
5/5
GoogleBalgores Upminster are quite simply put, 'the best estate agents in the area'. Outstanding communication from start to finish, with a honest and personalized approach. Genuine care and support was given throughout the selling process at all …
Good morning, Thanks for leaving us such positive feedback, we'll pass your kind words on to Billy, Chris and Donna. … More
5/5
GooglePeter Walker in the mortgage department team is exceptional. His extremely knowledgeable, informative and will go over and above to make sure that , you get your needs met.I have never in my 20 years of mortgaging and re-mortgaging had such …
Good afternoon, We're delighted to hear that our mortgage team and Peter in particular, were so helpful. We will be sure to let him know. … More
5/5
GoogleWe got a fantastic service from Balgores Upminister from the moment we met with Ricky Nelson during the viewing our property to the completion of the process. Staff were very responsive and helpful in navigating the process, Donna Hickey …
Hi, Thank you for your glowing feedback following your recent experience with Ricky Nelson and the rest of the team. We'll be sure to pass this on to them. … More
5/5
GoogleWe sold a property with the Upminster branch and from the initial appointment with Billy Gill, we was throughly impressed with how understanding he was of the situation. …
Hi, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
GoogleI would highly recommend Balgores Upminster for anyone who wants to sell their house. They were professional from day one through to exchange of contracts. Special thank you to Chris and his team for their organised and professional …
Hi Fisun, Thanks for leaving us such a lovely review, we really appreciate it. It's great … More
5/5
GoogleI honestly can’t thank Balgores enough from start to finish the whole team were brilliant, Ricky, Donna, Michelle, Abbi always there to help and very efficient. Sold within 24 hours of going on the market. …
Good afternoon, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a positive experience with our team at … More
5/5
GoogleAs first time buyers purchasing our new home, the service we received from Abbie, Donna, Michelle and the whole team at Balgores was brilliant. We had a very long wait for our chain to become complete but Abbie kept us updated throughout …
5/5
GoogleEveryone involved in the sale to completion service has been very professional and pleasant. It may cost a little more but it is worth it. Chris took the lead and was very well supported by Ryan, Ricky and Abbie. They managed all viewings …
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleMoving house is undoubtedly stressful and choosing the right estate agent is key. We couldn’t have chosen better than Balgores Upminster. From our initial meeting with Chris and Abbie, throughout marketing, viewings, offer and finally …
Good morning, Thank you so much for your thoughtful review. … More
5/5
GoogleI would highly recommend Balgores Upminster. The whole team was brilliant from start to finish with the sale of my flat. We moved to Balgores after a bad experience with another local agent and it was worth every penny. All the staff …
Good afternoon, We are so pleased we were able to offer a more positive experience following … More
5/5
GoogleThe team at Balgores Upminster branch made selling our house a smooth process. The entire team are extremely professional and hard working. A special mention to Ricky who provided the initial valuation and support throughout the sales …
Good morning, Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback and are glad to hear that Ricky, Abby and our team … More
5/5
Googlecommunication with balgores was really clear from start to finish, and they were very quick in responding to all my enquiries throughout the sale. They also have a person that helps with liason between the sellers and buyers solicitors for …
Good morning, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
5/5
GoogleRequired renting in Chelmsford and reached out to Ben Vainola a Lettings Consultant at Balgores Property. The team have been fantastic from the start of the engagement, to arranging viewing and signing the agreement. Clear …
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents have been communicating with you … More
5/5
GoogleGeorgina is very responsive, friendly and listening to our needs, being very family friendly as well, we are very happy with her services. Also Sarah Oakley the Sales Progressor works brilliantly to bring us to the contract exchange point. …
Good morning, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleWe've been renting through Balgores for 2 years now and currently Ben Viola is our property manager. Of all the people we've dealt with at Balgores, he is the most responsive. He usually responds to emails within minutes. He has always been …
Good afternoon, Thank you for your kind words about our Chelmsford branch and in particular Ben. … More
5/5
GoogleBalgores have provided an excellent and professional service from start to finish! Being a first time buyer, the buying process can be daunting but Allannah and her team make the process as efficient and clear as possible! Thank you to …
Good Morning, Thank you for leaving us a review and for letting us know about your recent experience with Allannah & Sarah. … More
5/5
GoogleI've entrusted Balgores with the management of my flat for the past nine years, and I couldn't be happier with their service. Daniel Lawrence, in particular, has been fantastic, professional, reliable, and an absolute pleasure to work with. …
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Chelmsford branch. We … More
5/5
GoogleI needed to sell my cottage in a hurry so I wouldn't miss out on the property I wanted to buy. Allannah was brilliant in turning this around very quickly and my house was on the market within the week. In a slow housing market she kept me …
Good Morning Nicola, Thank you for your glowing feedback following your recent experience with Allannah. We'll be sure to pass this on to her. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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