5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Good afternoon, Thank you for your 5* review Best wishes Balgores Chelmsford
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)55 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)34 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH885 reviews · 885 on Google (4.7)24 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)28 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL556 reviews · 556 on Google (4.7)17 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)7 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
ESTAS awards by year, 2025 to 2017
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI have been dealing with Daniel Lawrence for quite some time now and i find him to be extremely efficient and very responsive, even in emergency situations. Highly recommend both he and Balgores.
Agent replied · 8 December 2024
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Daniel and the rest of the team. We really … More
5/5
GoogleWe’ve had a great experience with Kinetic buying our first home. Jo regularly updated us and made us feel it was progressing when our solicitor slacked on their part. Highly recommend and great customer service from Jo😊 …
Agent replied · 19 May 2026
Thank you for your lovely review! We’re so pleased to hear Jo’s communication and support helped make your first home purchase a positive experience. We’ll be sure to pass on your kind words to her.
5/5
GoogleHurray - we sold our house through Kinetic. We would both like to say a very big thank you to the whole team, who were brilliant from the start of the process up until the end. Highly recommend, plus it’s also great they are a local business. Try Kinetic, you won’t be disappointed.
Agent replied · 19 May 2026
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Kinetic was so positive from start to finish. We really appreciate your support and recommendation, it means a lot to our team.
5/5
GoogleHad a lovely experience with Reece he was so kind, helpful and professional - a real credit to the Balgores team
Agent replied · 23 September 2025
Good morning, We are grateful for your kind words about Reece. His professionalism truly reflects our team values. … More
5/5
GoogleBalgores made a very dispruted, confused family a happy once again vibrant family with a lovely 3 bed room home. This is just about the house but the agent and search experience from the Hornchurch staff especially one of them called Recce …
Agent replied · 23 December 2024
Morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you remark, "Recce and Hornchurch Balgores you are … More
5/5
GoogleI have used Balgores for several years to rent my property. They are trustworthy, experienced and great at finding good tenants and making sure the whole process is smooth and stress-free. …
Agent replied · 23 December 2024
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More
5/5
Googletook a while, it was my first experience of renting a property with Balgores. Its was a great experience specially- Danielle Battie stuck with me and were very supportive and reassuring. from the Hornchurch office, were extremely patient …
Agent replied · 10 November 2024
Good morning, Thank you for your glowing feedback following your recent experience with Danielle. We'll be sure to pass this on to her. … More
5/5
GoogleI recently rented my first flat with Balgores and the whole process was so easy, straightforward and no stress. I had the pleasure of Reece Woodhall being my letting agent and he was very approachable, responsive and helpful. I’ve had 0 …
Agent replied · 10 November 2024
Good Afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agent Reece was approachable, responsive … More
5/5
GoogleI am pleased to leave a 5 star review for Connor who was instrumental in supporting my purchase as a first time buyer. He had the patience to accommodate viewings so that I could decide with conviction if the property was right for me. As I …
Agent replied · 24 October 2024
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Connor and Deepuk. … More
5/5
GoogleWe have recently sold a property with Balgores Hornchurch, we have dealt with Connor, Georgia and Billy (Manager) and then with the sales progressor Donna. We have received exceptional service from all with have dealt with and we can not …
Agent replied · 24 October 2024
Hello Kerry, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More
5/5
GoogleI am always happy with the balgores. Even from previous experiences. But this remarkable staff member, mark, really does care about you. Really cares about his clients. It isn’t just another sale to him. Or another exchange. I’m pretty sure …
Agent replied · 8 January 2025
Good morning, Thank you for your glowing feedback following your recent experience with Mark in our Hornchurch branch. We'll be sure to pass this on to her. … More
5/5
GoogleBilly at Balgores and his team, not only found me the right buyer but got me the best price on my 7bedroom detached house in Hornchurch and when I say best price he smashed the ceiling price of the road and with their contacts and market …
Agent replied · 22 May 2026
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More
5/5
GoogleWe recently purchased our property through Balgores Hornchurch, and it's crystal clear why they're considered the top estate agents in the area. From our first interaction, the team displayed exceptional professionalism and in-depth …
Agent replied · 22 May 2026
Good afternoon, Thanks for your lovely review. We're thrilled to hear that Donna provided such a good experience while helping … More
5/5
GoogleI’ve used the Balgores to manage a block of apartments in Upminster. Their service has been excellent managing the whole process between searching for quality tenants , managing inventory and everything I’ve needed to give me peace of mind …
Agent replied · 22 May 2026
Good morning, We are absolutely thrilled to hear about your positive experience with Balgores in Hornchurch. … More
1/5
GoogleBEWARE NOT OT USE THIS AGENT The services which I have obtained for agent is absolutely diabolic and a disgrace. My family has made an offer for a property 5 months ago and they have …
Agent replied · 22 May 2026
We are sorry to learn that your experience with Balgores Hornchurch Branch has not been a satisfactory one, however, we have cross referenced your details with our system and are having trouble sourcing the property transaction. … More
5/5
GoogleThe service has been absolutely impeccable. I’ve known Chris Ping for a few years. He’s absolutely kind generous and very honest. He provided a market rent appraisal for my property which was £700 higher than his competitors and when he …
Agent replied · 22 May 2026
Good morning, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More
5/5
GoogleThe overall experience with Balgores has been excellent from start to finish. A lot of the process was tailored to make me feel comfortable and meet my needs. Everything was handled professionally with clear, good advice and timely …
Agent replied · 22 May 2026
Good afternoon, Thanks for your review, we are delighted you were happy with our service. It is great to know you've had such a positive experience with us. … More
1/5
GoogleMisleading Practices and Breach of Regulations I'm extremely disappointed with Balgores- Hornchurch's handling of a property we …
Agent replied · 22 May 2026
Hi Ashley, This matter was internally investigated by Billy Gill MNAEA (Area Director) and … More
5/5
GoogleFirstly I’d like to thank Reece from the Hornchurch Branch. Reece was absolutely fantastic. Reece found my partner and I a home within a few days and we moved in a week later. Really simple process, always on hand to help with any questions …
Agent replied · 22 May 2026
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind … More
1/5
GoogleI just rented a flat through them days ago, they said that they can only release the keys to the property if I sign the inventory first, so I had no choice. I moved in and there's no lighting in half of the property, reported it in an email …
5/5
GoogleA truly outstanding experience from first to last from Andreea-Ionela Pop at the Hornchurch branch of Balgores. …
Agent replied · 23 September 2025
Good afternoon, Thank you ever so much for your kind feedback. We're thrilled to hear that you … More
5/5
GoogleVery easy review to write! Andre and team delivered a gold standard throughout. I have zero complaints …
Agent replied · 24 December 2024
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Gravesend branch. We … More
5/5
GoogleJust bought my first home as a first time buyer through Balgores and i cannot give them enough credit! Andrew was always so polite and to the point, no messing us around right from …
Agent replied · 9 December 2024
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Andrew and the team. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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Send Balgores a message.
