Trusted Agent profile · Essex
Verified
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAndre demonstrated exceptional professionalism and dedication in facilitating our tenancy setup. From the initial inquiry to the final paperwork, he ensured every step was handled with precision and clarity. Andre's responsiveness and …
Hi Rihan, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
5/5
GoogleSelling my departed mother's house with Balgores has been a straightforward and quick process, with many thanks to Andrew Perry, who answered our questions before we started, and after for his friendly and efficient service. The whole …
Good Morning, Our deepest condolences on the loss of your mother. We understand that selling a loved one's property can be an emotional and challenging process. … More
5/5
Googleprofessionalism was consistent. They were always on time for appointments and provided reliable advice. Their reliability was crucial during the closing stages, ensuring a smooth final transaction …
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleAndrew Perry and the rest of the Balgores team have provided us (acting as executors of my late brother-in-law’s estate) with a very friendly, efficient and professional service throughout the sale of the property. When we needed it, his …
Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleRecently started to rent through Balgores.The team (Daniella and Andre Treserden)have been excellent.They have been very helpful and friendly.They have been quick to respond to emails and any questions we had. …
Good morning,, Thank you for your glowing feedback following your recent experience with Daniella and Andre. We'll be sure to pass this on to them. … More
5/5
GoogleAndrew from Balgores in Gravesend was fantastic throughout the entire process of selling our property. From the outset, he had a clear plan, secured a buyer quickly, and kept things moving smoothly to completion. He was always available, …
Good morning, Thank you so much for your kind and detailed review. It's fantastic to hear how positive your experience of selling your property … More
5/5
GoogleMy husband and I have had the pleasure of working with Balgores twice. First when I purchased my flat as a first time buyer and they did such a fantastic job that we decided to go back to them to sell the same property 5 years later due to …
Good morning Nisha, Thanks for leaving us such positive feedback, we'll pass your kind words on to our team, Andrew in particular. We're glad you found him to be professional, … More
5/5
GoogleI had a very stressful experience when buying my first home. Unfortunately, I had a few different agents helping me through the process one in particular which made my already stressful process worse. …
Good morning, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience Andrew in our Gravesend … More
5/5
GoogleBalgores were not an Estate Agent I knew of. But we contacted 4 estate agents, two we knew, one recommended by a trusted source. Then Balgores, who got a good review from an Estate Agent review site. Balgores convinced us that they …
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to our Gravesend branch. We really appreciate … More
5/5
GoogleWe originally put our property on the market last October and it was sold within a week. However, unbeknownst to Jason or Andrew Perry there was an underlying factor affecting our purchasers mortgage. The house then had to go back on the …
Good morning, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Gravesend branch. We … More
1/5
GoogleI wouldn't recommend this company at all, especially if you're a first-time buyer. Arranged a viewing, and placed an offer which was accepted. Paid for my Solicitors, and mortgage fee, and my mortgage was accepted after a valuation from the …
Thank you for your feedback, I was sorry to hear you were unhappy with our service received in November 2024. … More
5/5
GoogleI have an amazing experience with Andre from Balgores Gravesend in helping us find our new house. Everyone I spoke to on phone was so lovely and very responsive. Getting the house was so smooth and professional from start to finish. Andre …
Good afternoon, Thank you ever so much for your thoughtful and kind feedback. … More
5/5
GoogleBalgores Gravesend Estate Agents & Letting Agents have been very efficient in helping myself and my family. …
Good afternoon, Thank you so much for your kind words. … More
5/5
GoogleI honestly can’t recommend Daniella highly enough. From the very beginning, she was not only professional and knowledgeable but also genuinely kind and supportive. She made the whole process feel smooth and stress-free, always going the …
Good afternoon, Your feedback is extremely valuable to us, and we’re delighted to hear about … More
5/5
GoogleAs a first time landlord, Daniella made me feel so comfortable and well informed throughout the process. Her efficiency is next to none which made every part of the process of getting my house on the market easy. Her personable nature made …
Good morning, We are ecstatic to hear about your positive experience with Daniella and the team at our Gravesend branch. Your feedback is incredibly valuable to us. Thank you … More
5/5
GoogleWe met Andrew from Balgores in Gravesend about 2yrs ago, when we were about to put our house up for sale. At that time, we went along with another very well-known estate agent, who had recently sold a family member's house. I got back to …
Good morning It's wonderful to hear that Andrew and the team at the Gravesend branch were able to assist you in selling your property, especially after such a challenging … More
5/5
GoogleAndrew from Balgores managed what was a very stressful process. He always kept us updated even when sickness meant the office was short staffed. I feel like he made himself very available throughout the process and was very honest and …
Good morning, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us, and will be sure to … More
5/5
GoogleI had the pleasure of working with Marie throughout the purchase process. As the purchaser’s solicitor from Muve Conveyancing, I found her to be professional, responsive and proactive at every stage. She kept both the client and us fully informed, making the transaction run smoothly. It was a real pleasure collaborating with her. ⭐⭐⭐⭐⭐
Good afternoon, Thank you for taking the time to share such thoughtful feedback. We're so pleased to hear that your experience working with Marie was a positive one. We're delighted the process ran smoothly. Your kind words will be passed on to Marie. Warm regards, Balgores, Hornchurch
5/5
GoogleWe cannot thank Marie, Paul, and Clare enough for their incredible support throughout our selling journey. From the very beginning, they went above and beyond, showing potential buyers around our home, saving us the time and stress of arranging viewings ourselves. Their clear and proactive communication meant we were always kept in the loop with regular updates, and any questions or concerns were answered quickly and thoroughly. What really stood out was how seamless they made the entire process. From the first valuation to the final completion, everything was handled with the utmost professionalism and care. They ensured that any potential hurdles were managed efficiently, keeping things moving without unnecessary delays. The whole team’s dedication and attention to detail gave us complete peace of mind, and we genuinely couldn’t recommend them highly enough to anyone looking to sell their home.
Good afternoon, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and appreciate you taking the time to let us know about your experience. All the best, Balgores Property Group
5/5
GoogleI can’t thank Paul, Marie and Clare enough for handling the sale of my late father’s property which at times was very fraught through no fault of them or us. They always kept me up to date and always replied to any queries I had promptly which helped to ease the stress big time. I always felt that they had everything covered and the many viewings outside of South Woodham were always carried out efficiently, always notifying me in advance when they would be carried out. I would have no hesitation in recommending Balgores.
Good morning, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. We're delighted that we didn't disappoint on this occasion. All the best, Balgores Property Group
5/5
GoogleA huge thank you to Marie and Paul at Balgores South Woodham Ferrers! They were both excellent and supported us all the way through our house purchase. Marie kept us updated and chased things when needed, while Paul was always helpful and reassuring. The whole process felt smooth and stress-free thanks to their hard work and communication. We couldn’t recommend the team highly enough!
Good afternoon, Thank you ever so much for your review. We're absolutely delighted to hear that Marie and Paul provided such excellent support throughout your house purchase. We'll be sure to pass on your kind words to both Marie, Paul and the team. Your recommendation means a great deal to us. Wishing you all the very best in your new home, Balgores South Woodham Ferrers
5/5
GoogleBalgores offers a wide range of properties, our experience with their Upminster team was fantastic. Ricky and Donna were always available to address our queries promptly and professionally. …
Good morning, Thank you for letting us know about your recent experience with our Upminster branch. … More
5/5
GoogleI had a very smooth experience with the Balgores team - Chris, Michelle, Donna and Ricky. The nature of the purchase was such that we had a really short timeline to make the purchase. The team made sure that they were always available to …
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents Chris, Michelle, Donna and Ricky, … More
5/5
GoogleI was recommended to use Peter as my Mortgage Advisor and would recommend on to other! Peter was nothing but helpful, informative & on the ball. There was never a question he didn’t have an answer for and simply made me feel at ease …
Good evening, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Upminster branch. We … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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