Trusted Agent profile · Essex
Verified
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat customer service/care. Me and my partner (First time buyers) brought a house through balgores basildon last week. We were shown around by an estate agent who was great. Very help full. We also went back a few weeks later to do some …
5/5
GoogleGood experience from start to finish. Found a buyer for our property very quickly and the whole selling process with Balgores was very smooth. They kept in touch with regular updates and were always available to offer any help. All staff …
5/5
GoogleWe bought a property through Balgores Basildon, they kept on top of the purchase keeping us informed with anything and everything we needed, Joseph was our original agent and he was fantastic, well spoken and polite, once we decided on the …
5/5
GoogleHaving dealt with Balgores a lot, I can honestly at they get the sales through efficiently and smoothly assisting where ever they can. Sarah in particular is fantastic in assisting with conveyancing matters to ensure the sale completes in a …
5/5
GoogleWe highly recommend Balgores. They very quickly found a buyer, but where they really excelled was staying involved throughout and chasing all parties and pushing the property through by constantly communicating up and down the chain. …
5/5
GoogleBought house last year through these guys, could not recommend them more! starting from house viewing with agent and finishing with collecting keys.. Special thanks to Sarah Oakley for always being there to answer questions we had and also …
5/5
GoogleI personally dealt with Sarah the most throughout my purchase of a property through Balgores Basildon. Sarah was very professional at all times and remained calm but firm throughout and was always positive and determined even when things …
4/5
GoogleMy husband and I have had an overall great experience with the purchase of a bungalow. We did have some issues at the start with one of the agents but this was soon sorted. Overall the mortgage adviser Lucy and sales professor Sarah were …
5/5
GoogleWe was recommended to speak to an mortgage advisor when calling balgores to look at properties, myself and my husband made an appointment with Lucy. I was not expecting the service she has given us from day one of meeting her. I can …
1/5
GoogleIf possible I would have given -5 stars, this agency is totally ridiculous. I booked to view a flat and I was literally 5 minutes late called Misha the lady from the agency who was meant to show me the flat and she just left.. I told her …
5/5
GoogleBalgores helped us move into our first apartment. Mr. Paul Loding was a pleasure to have as our real estate agent. Mr. Paul never left any questions unanswered and always responded promptly. He helped us view few properties and compare the …
5/5
GoogleBalgores went above and beyond! Within moments of requesting to view one of their properties from rightmove I had a young lady Misha contact me for a viewing straight away, within hours I was at the property I had seen online. Unfortunately …
5/5
GoogleIt is very rare in business and in life you can work with people who “will do what they say” and keep you informed at every step. …
5/5
GoogleFound Josh and Sarah very helpful within the Basildon Branch. Josh- was great arranging the viewing and wasn't worried about the time as long as we were happy. …
5/5
GoogleMany thanks to all the team at Balgores Basildon for their efforts in helping me purchase my first property. Notable thanks to Lucy, my adviser for securing my mortgage and to Sarah for her constant updates as we went through the sales …
2/5
GoogleHappy to get your cash, but then it all went down hill after that. Its a shame really as this was our first experience of the rental market and the distance from where we are to Basildon didnt help. All communication was done …
5/5
GoogleHad an enjoyable vexperience with Balgores Basildon whilst looking for a property, the staff I dealt with on viewings and on the phone were very polite and professional, and showed more enthusiasm towards to the properties they were showing …
5/5
GoogleSince dealing with Balgores, I cannot say a bad word about them. They are efficient and professional. Everything about them oozes a personal touch and I am so glad we are using them. They are very quick on the ball and get things done fast …
5/5
GoogleBalgores were great from start to finish. Firstly we dealt with Sean (Grant), who came to do the estimate. Sean was very helpful in helping us understand the process of buying and selling a property. Sean's knowledge also helped us sell …
5/5
GoogleWe used Lucy from the mortgage advice bureau who helped us obtain our mortgage to buy our first home. All the advice given was really useful and relevant to us. She found us the best deal which was affordable for us and everything was dealt …
5/5
GoogleBalgores No1 agent in the area and Emerson Park, Billy really knows the area and selling your home is his priority he will persist until your property is sold 24/7 I recommend Balgores highly and I come from a family of Estate Agents! So …
5/5
GoogleI would like to thank Paul Newell and his team from Hornchurch Balgores on the professional way they dealt with the sale of my property. They kept me updated every step of the way, they listened to and carried out my instructions. This was …
5/5
GoogleWhere do I start we were recommended to use Billy (Brilliant Manager) at Balgores to sell our property and I did not need to look elsewhere what an amazing team. We had viewings and every member of staff that came to do them was …
5/5
GoogleI previously had a bad experience with my landlord and letting agent and was not happy but im pleased to say courtney has really my experience moving into my new property so easy and no stress answered any questions i had with ease and …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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