5/5
GoogleExcellent service from Danny in Chelmsford and Suzanne in the Romford branch. The whole process of buying and selling through Balgores has been seamless. From initial viewing our new property to selling our old property it was 2 weeks! …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)34 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)20 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)28 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL557 reviews · 557 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)7 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
ESTAS awards by year, 2025 to 2017
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 2019
2020 2 awards EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, London
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, East London
2019 2 awards EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Sales, East of England
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Lettings, East London
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.
Lettings Agency of the Year by year, 2015 to 2013
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.
Negotiator Awards by year, 2017 to 2014
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBrad & Will have both been excellent in helping us sell out apartment in the city centre. After finding a buyer before even marketing the property, to have that buyer back out due to their mortgage provider. They quickly found another buyer …
5/5
GoogleWe are very pleased with the service received from Balgores Chelmsford, especially Allannah who was fantastic, finding us a buyer in a difficult market. Would thoroughly recommend working with Allannah as she was really friendly …
5/5
GoogleWe bought and sold with Balgores. After many unsuccessful attempts to move through other agents and being gazumped (yes! It still happens) twice, we were understandably anxious about the sale going through on our ideal home. Balgores …
5/5
GoogleBrad and the team have been incredibly helpful with handling the sale of our house. I was always able to contact somebody who knew what was going on with the sale. Brad had some great ideas to make the house more appealing in the current …
5/5
GoogleI sold my property through Allannah at Balgores after being unsuccessful with another agent. Allannah is very professional, giving full attention to detail and was a pleasure to work with. Through hard work she obtained positive viewings …
5/5
GoogleHaving initially put our house on the market with another agent with no interest at all after three months, it was a pleasure to work with Danny. He advised us about the importance of professional photos, and booked them straight away. We …
1/5
GoogleUnfortunately I have to give Balgores one star which is far too generous. My car was in the garage for 7 weeks for a small dent and scrape on the right wing. That is just the beginning. My car was picked up and it was working perfectly. 7 weeks later it was dropped off with no Petrol and the battery was flat. I was informed by the estimator who I could not understand that the car had an electrical problem which caused the battery to be flat and also the sat nav, CD etc not to work. Absolute nonsense. I will be getting a solicitor to look into this and carry out the necessary procedures. I am now left with a car that does not work.
4/5
TrustpilotDynamic team
The team was professional and organized, we sorted initial things quite quickly. But being in a chain buy a was absolutely nightmare for us as first time buyers, as we didn’t know what to expect and when the sale will actually finalize. At this aspect we didn’t get the support that we expected from the estate agents, that would be the minus in this experience. Overall the experience was positive and we learned a lot in the process. We do recommend this estate agency to other, because the team is energetic, young and willing to improve its service.
4/5
TrustpilotWe had a couple of issues with Balgores…
We had a couple of issues with Balgores but we spoke to them regarding these and they were rectified. Overall, the service from start to finish was good.
5/5
TrustpilotNo bull from Billy
Good advice from Billy who did everything that he said he would. He was very knowledgeable - he knew the market and my road and the demand for property in that location. He sold the property within days and I was satisfied with the price achieved. Katie then handled progressing the sale and did an excellent job and kept me informed at all times. I would definitely use this team again and would be happy to recommend them.
5/5
TrustpilotBalgores have been really fab
Balgores have been really fab - I would really recommend them. Professional and courteous. We sold with Balgores. Very helpful team.
1/5
GoogleUnfortunately I have to give Balgores one star which is far too generous. My car was in the garage for 7 weeks for a small dent and scrape on the right wing. That is just the beginning. My car was picked up and it was working perfectly. 7 …
5/5
GoogleI’ve been working with Balgores for several years now and they provide an amazing service. Very responsive, good communication and helpful. All the team is very professional. Charisse is my main contact and it’s a pleasure to work with her. …
1/5
GoogleTotally wasted my time Victoria Zafirova from this office was extremely rude and useless! She had shown us a flat and after we ‘ve put a deposit to secure the property, She didn’t do …
5/5
GoogleSarah at Balgores has made our experience as first time buyers stress-free and uncomplicated. Sarah was always on hand to answer any questions quickly and efficiently in a friendly and professional manner.
5/5
TrustpilotI had an excellent experience with…the Balgores team in Romford, Essex
I had an excellent experience with Balgores in Romford and they were not even my Estate Agent, they were my seller's Estate Agent! Ryan, Louise and Jake were all very helpful, efficient, hard working and friendly. I would definitely recommend the team at Balgores in Romford :-)
5/5
TrustpilotGreat team
I would recommend Balgores and Jake the in house mortgage advisor.Purchased my first property with them and it was a simple stress free ordeal.
5/5
TrustpilotExcellent service from the initial…
Excellent service from the initial query, right through the sale process to completion. Was kept informed of all details And any problems were quickly dealt with.Would highly recommend the service.
5/5
TrustpilotGreat customer care .
Great customer care .. great team very good at what they do .. 👍👍🍹
5/5
TrustpilotExcellent
Conducted all the viewings and kept us informed all the way through. Buyer found quickly and process was completed promptly.
4/5
TrustpilotI found that Tom was extremely helpful…
I found that Tom was extremely helpful and such a very polite young man I would have no problem with dealing with Tom and certainly recommending him to any future friends and colleagues. He rang me back when he said he would and anything that was asked of him he carried out. Thank you so much Tom for your kindnessMrs Sue Robinson
5/5
Trustpilot5* service
Everyone at Balgores couldn’t have been more helpful. As usual the selling & buying process throws some curve balls in along the way, but every single time (Daniel especially) stepped up to the mark and got us back on track. We are now living in our dream home! Yes they’re not the cheapest but I do truly believe that you get what you pay for! Thank you Balgores
5/5
TrustpilotEfficient.
Efficient, job done.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
