5/5
GoogleWe had about 8 days to organise accommodation from Thailand. Courtney Shipp was an absolute star and was able to get us into our new place within 2 days of landing . Her help and fantatsic service really made the …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
Want Balgores to help?
Send Balgores a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)55 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)34 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH885 reviews · 885 on Google (4.7)24 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)28 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL556 reviews · 556 on Google (4.7)17 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)7 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
ESTAS awards by year, 2025 to 2017
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBilly and Suzanne were fantastic to deal during our recent purchase, they kept us updated throughout the process and were a dream to deal with, so much so that I am now putting my rentals through Balgores as well. …
1/5
GoogleAfter a 2 years tenancy where the rental property was kept in a very good condition , the way Balgores dealt with the deposit was appalling to put it mildly. Luckily for us, the TDS - dispute resolution was able to keep an objective …
5/5
GoogleYou pay for what you get - Balgores is second to none in terms of selling and buying. Billy was top of his class when selling my property, keeping me regularly updated throughout and was on hand for any questions/issues that arose during …
5/5
GoogleBalgores No1 agent in the area and Emerson Park, Billy really knows the area and selling your home is his priority he will persist until your property is sold 24/7 I recommend Balgores highly and I come from a family of Estate Agents! So …
5/5
GoogleAnother estate agents struggled to let my property, however Balgores took over and found tenants within a few days. …
5/5
GoogleI would like to thank Paul Newell and his team from Hornchurch Balgores on the professional way they dealt with the sale of my property. They kept me updated every step of the way, they listened to and carried out my instructions. This was …
5/5
GoogleWhere do I start we were recommended to use Billy (Brilliant Manager) at Balgores to sell our property and I did not need to look elsewhere what an amazing team. We had viewings and every member of staff that came to do them was …
5/5
GoogleVery happy choosing Balgores in finding my dream home :) They understood exactly what I was looking for. Mark Claxton was showing me some houses, he was very helpful and effective, and …
5/5
GoogleWe have just sold our house through Balgores in Romford. We have to say that their service is outstanding. Ryan Perry mainly dealt with our sale, his efficiency and commitment to our sale was second to none. I would recommend the Romford …
5/5
GoogleWe have to say from start to finish Jack and his team made a huge difference to what at times was a rather taxing and stressful move. Nevertheless with Balgores professionalism and their expertise it was made so much easier. We know their …
5/5
GoogleWe cannot recommend Balgores Romford enough, from our first meet with Jack we knew we were in good hands. Smart, well mannered and super friendly. The whole process of selling to completing felt seamless with Jack, Ryan and Sean's help, …
5/5
GoogleThese guys are really nice and friendly is a term which is thrown around a lot but to be honest in the process of buying a house they're irrelevant. Most important attribute is competency. And the staff at balgores romford are definitely …
5/5
GoogleThe team at Balgores Romford are incredibly proactive. Minutes after I filled out their online request form I got a call from a member of the team, and a few hours later, Liam had valued my property and put it up on the market. Shortly …
5/5
GoogleI had my property up with Balgores Romford and most of my dealings were with Anj. Anj is a very friendly and professional individual who always found time to answer any questions I had. I also dealt with Ryan and Sean from time to time, …
5/5
GoogleI would highly recommend Gavin & the team at Balgores Romford for their immeasurable service provided. …
5/5
GoogleRian Davis was very professional and hard working. We finally got the house we wanted and thanks to Rian and Jake. Rian has this unique quality to show you the kind of house you want. I only meet him once to view a property which I didn't …
5/5
GoogleFrom start to finish, the Service I received from Rian Davis at Balgores Romford was impeccable. Nothing was too much trouble, every query I had was dealt with in a swift and professional manner, and being a first time buyer I had plenty of …
5/5
GoogleVery pleased with the assistance received from Jack with going through the selling process . …
5/5
GoogleI don’t know if I’m allowed to mention names on here but I can’t not help it but to say that Musi from Balgores in Upminster gave the best customer service ever and I personally learnt from it. It took me literally a second to make the …
5/5
GoogleChris impressed us with the way he kept following up on the progress of our house hunting and letting service need. When the time finally came for us to start letting our property, Chris met up with us and offered a more reasonable fee, so …
5/5
GoogleI wanted to leave a review for Musi from Upminster Balgores. He was very detailed with his recommendations and he took the time over the weekend to show me and my partner a few properties in Upminster and Hornchurch. …
5/5
GoogleThank you so much MUSI for all the help! You have helped us find the best property and we are super happy! We cannot thank you enough! Best customer service provided, thank you so much!! …
5/5
GoogleAn uplifting experience. From the onset, the professionalism shown, the charismatic approach from Courtney at the Upminster Lettings branch, in promptly responding to my initial email enquiry making this whole process seamless throughout. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
Want Balgores to help?
Send Balgores a message.
