5/5
GoogleI recently sold with Balgores and the experience was great. Lots of viewings from day one and when offers came in they did not try to convince me to take the first one but carried on showing people round which resulted in a higher offer …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)34 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)28 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL557 reviews · 557 on Google (4.7)17 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAfter the sale of our house had fallen through, no viewings coming and our dream house slipping away ,we didn't know what to do. A man knocked at the door and handed me an envelope, he was so helpful and offered lots of supporting …
5/5
GoogleThese guys give you a totally new experience of estate agency. The level of professionalism and care is incredible. The amount of times Jason went over and above what was required was simply unreal. He even helped push through the sale of …
5/5
GoogleMe and my partner recently rented our house through Balgores and couldn’t be happier with their service! We really wanted to be in quickly and they did everything they could to …
5/5
GoogleI couldn’t fault Balgores! They have been amazing in what can be one of the most stressful times. These aren’t your usual stereotypical Estate Agents, they are genuinely nice, caring and hard working guys. From day 1 Jason got to know us as …
1/5
GoogleDO NOT ever use this agency to market your property they look to sell it Fast by UNDERVALUING your property, and when you ask for a marketing update they REJECT your property from the market claiming yours is over valued, which is mental …
5/5
GoogleI can't recommend Francesca, Danielle and Joanna for all their hard work and efforts in getting us into the perfect home! …
5/5
GoogleFirst Time Buyers - We dealt with Connor throughout our buying process from viewing and purchasing, It was simple, quick and easy. All of our questions were answered, we always got a call back and were always kept in the loop. I think from …
5/5
GoogleCouldnt recommend Balgores Gravesend enough. Jason and Connor went above and beyond from the moment they first stepped through my front door. Every viewing was carried out with little if any disruption to me and my family. Their …
5/5
GoogleWe've been dealing with Abby from Balgores, trying to find our brother a new place to rent and she has been delightful. Professional, friendly and so helpful. Lots of properties available and Abby has been so supportive and made multiple …
5/5
GoogleWe have recently exchanged on the sale of our flat and purchase of a new property, both of which have been through Balgores, Gravesend. We have had a very turbulent time with the whole process but Andrew and his team have been patient and …
5/5
Google2 other local agents did not sell the house for me despite having had 8 months to do so... …
5/5
GoogleI used Balgores Gravesend to let out my property and the service I received from start to finish was excellent. Francesca in particular kept an outstanding level of communication throughout which made the whole process stress free for me. …
5/5
GoogleWe recently sold our house through Balgores and the service has been exceptional throughout the whole process. Connor and Jason kept in regular contact with us and worked hard to ensure we had a stream of viewings. During the viewings …
5/5
GoogleAfter my father died, my mother made the brave decision to sell the family home of 53 years. After engaging a local firm for a few months they only sent a couple of people round and then expected my 83 year mother to show them around the …
5/5
GoogleI let my property through Balgores, as advised by Gill. The property was let out within, under two-weeks. Jo was brilliant in advising rental pricing, she was very polite and professional and her performance was outstanding. Highly …
5/5
GoogleWe tried to sell our home with a hybrid/online agent, with no result.We gave Balgores a try. Our house is now sold .They gave us an outstanding service throughout the process.I would also like to mention the branch manager Andrew .I found …
5/5
GoogleWe have just purchased a property through Balgores and are really happy with the service we received from Andrew and the wider team. They were fantastic at keeping up to date with the progress and ensuring that progression was as smooth as …
5/5
GoogleHaving recently purchased our first property with Balgores, I cannot recommend them highly enough. Especially Connor, who was always available, provided timely updates throughout the process, and was generally an absolute pleasure to talk …
5/5
GoogleI have had rather a long and challenging move . Many thanks to the staff for their helpfulness ,kindness and professionalism . Thank you to Mr Gill and Mr Murphy for attending the viewings . Thank you to Mr J Perry for liasing with me on …
5/5
GoogleMy family and I were in the position to find an affordable place where to stay while our own house is under full refurbishment. Balgores and particularly Gavin helped us in finding the perfect place for us in …
5/5
GoogleExcellent service from a hard working team. In particular I am very grateful to Connor for his consistently excellent service. The branch manager Andrew Perry provided a detailed and accurate valuation. …
5/5
GoogleWe have just exchanged on a house through Andrew and his team. We found every interaction with the Balgores team easy, professional and focused. We especially appreciated how quickly the phones are answered, three rings was the maximum …
5/5
GoogleI have recently been involved in an extremely complicated purchase which involved a long chain and a number of difficult and challenging parties. I can say in all honesty that had it not been for Andrew Perry at Balgores it would have …
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
