5/5
GoogleFantastic service from Courtney,pleasure to deal with, thanks very much ! Courtney has been fantastic from start to finish on my new home! …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)55 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)34 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH885 reviews · 885 on Google (4.7)24 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)28 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL556 reviews · 556 on Google (4.7)17 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)7 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
- Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
ESTAS awards by year, 2025 to 2017
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
- Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI recently found myself back trying to purchase a property, I'm on the wrong side of the mid 50's and was a little concerned about the availability of a suitable mortgage that would meet my needs and it needed to be of a competitive rate. …
1/5
GoogleAs soon as they started managing my flat there were problems with every task including taking 3 weeks to replace a heater. When I complained I had the property manager lying about my tenant saying it was their fault they hadn’t been …
5/5
GoogleRight from day one when I called in to enquire to when I moved in, the experience was Amazing. Spoke to gentleman called Musi, he was very helpful with finding the right …
5/5
GoogleThank musi who helped us find the perfect home you are a excellent human and I have never experienced such amazing service. I was impressed on how you supported us from viewing to moving in also supporting us with arranging our utility …
5/5
GoogleHighly recommend BALGORES and the MAB team, very professional and helpful, providing excellent customer service, always available to go the extra mile to ensure the whole process is running smoothly. …
5/5
GoogleWe used Courtney from Balgores and very happy we did! She had us moved in from start to finish in under a week. Always kept us up to date with what was going on too. Very understanding And always willing to help! Even when we had a few …
5/5
GoogleWe have used Balgores of Upminster for the past four years. I would highly recommend their services to friends and family. As landlords, we are explicit about the type of tenant we'd feel comfortable …
5/5
GoogleI would highly recommend Balgores of Upminster. Their photography/marketing of our property was excellent. Our house sold quickly and the staff are very professional, friendly and gave us regular updates throughout. They are a very …
5/5
GoogleI can only say good things about the whole team at Balgores Upminster. After my property having been listed with a different agent for absolutely months to no avail - just continual price drops, Daniel promised to sell my property. They …
5/5
Googlewhen searching for my first property I came across Balgores and have been nothing but impressed by the way have dealt with me. everyone at their office is so friendly and welcoming and always happy to help …
5/5
GoogleOriginally a recommendation by a friend I was instantly impressed by the initial contact and communication from Joe. I then spent some time looking at other agents and online providers (who may have been cheaper but lacked a professional touch!) but the first impression by Balgores stayed prominent so there really was no other company close! The original help from Michael and the leg work by Joe nearer completion I felt was of a very very high standard and totally worth paying for!! I wouldn’t think twice about recommending this company!! Thank you to all of the team.
5/5
GoogleI brought my first home recently in Brentwood through balgores and they were fantastic, Joe lambert was amazing and always on hand to call if I needed anything, he explained everything to me clearly as it was my first time buying I had no idea where to start. I highly recommend them especially joe. Thank you balgores I love my new home!
5/5
GoogleI recently purchased a property through Balgores Hayes. Their agent, Michael, was superb throughout. He was the only agent in the chain that made an effort to progress the chain and when complications arose at the bottom of my chain, he phoned solicitors to try and resolve the problems and kept me updated. He certainly went above and beyond what was expected of him and I would definitely recommend Balgores Hayes to others.
5/5
GoogleJoe Hayes has been a huge help through the entire process of buying my flat. He kept me updated and always phoned back. If out of the office, one of the team would always ask if they could help and were very polite and friendly. Peter Walker (mortgage advisor) was also a great help. He explains the complicated parts so that you understand what is going on and gets things done straight away. I would recommend using Balgores to anyone! It was my first time buying and although I had a few hiccups along the way, Joe and Peter went out of their way to help and hurry things along.
5/5
GoogleWent through them for our rental recently and can't find any fault with the service. Simon was really helpful and responsive throughout the process and it was clear what was required of us at each stage. Viewing to moving in two weeks and a smooth service throughout.
5/5
GoogleJoe and Billy did a very good job in handling the sale of my flat. Valuation turned out to be spot on. Queries were answered promptly and solicitors chased, especially as we approached exchange. By the end of the process I felt as if I was dealing with loyal friends. I would have hesitancy in recommending them and there solicitor's.
5/5
GoogleTop class service from Andrew Perry at Gravesend who went above and beyond to sell our house. Having used 2 other estate agents Balgores stood head n shoulders above in professionalism, advising us and getting the job done quickly. He listened and delivered. Thank you.
1/5
GoogleReally disappointed with the person that came out from balgores. Had an attitude and decided to value my property to sell rather then what it was worth, I then see that they have recently put a property up around the corner for 50k more …
5/5
GoogleInitially the price quoted was shockingly high but we were assured that the service we would receive would be worth it....and they were right. We felt supported and informed throughout the whole process. Special mention for Marie for …
5/5
GoogleBalgores provided us with first class service from initial contact, to marketing the property to completion. Special thanks to Clive and the team for his advice and assurance throughout the …
5/5
GoogleGreat service, prompt assistance from Sarah O which made the purchase of my flat a painless experience! …
1/5
GoogleFrom the start we was bullied and pressured to use balgores for everything our offer was accepted and they pestered the life out of us and the broker, when ready to send in a surveyor I was told it was vued yesterday and sold for …
5/5
GoogleWould defiantly recommend Balgores if you are looking for a rental property and also recommend Masum Miah. He made the process very simple and explained everything to me in full details …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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