Trusted Agent profile · Essex
Verified
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleI was scheduled a viewing today at Hillview Avenue, Hornchurch with this gentleman named Callum Cotsgreave at 12:15. He was aware of the fact that I was coming from far with my wife whose health is not so good and a 6 year old child - I did …
Dear Mr Jason, Having investigated the situation firstly we would like to apologise, we … More
5/5
GoogleGreat service, commitment and absolutely exceptional dedication from Mark Claxton, responding and following up on queries promptly. Going above and beyond the normal working hours. Very professional, good natured and polite at all times. I …
5/5
GoogleI always had reservations when dealing with agencies. But when I have to re-let my property the guidance given by Area Manager Chris Ping, excelleant service provided by Mark Clayton and Emily Lane in Hornchurch branch and smooth transfer …
5/5
GoogleFirst Class Service! from Courtney at Balgores Hornchurch. I have been letting property for over twenty five years and as you can imagine used many agents over this time. …
5/5
GoogleBalgores are the best, they will do everything in their power to sell your house. Other agents may put your house on rightmove, deal with viewers etc but Balgores will SELL your house. Their staff are smart, polite, efficient & will do what …
5/5
GoogleNever liked dealing with agents, til i met Courtney from Balgores Hornchurch, in short made me really comfortable in process of finding a new place genuine and sincere. Cant fault her one bit. Highly reccomend if your looking for a good …
5/5
GoogleI had a fantastic experience with agent Mark Claxton from start to finish He made the transition easy, so smooth and stress free for me even at this difficult time …
5/5
GoogleExcellent service received from Mark Claxton, it was the first time i rented a property and Mark made the transition so simple and easy. …
5/5
Google1st class service from Balgores Estate Agents in Hornchurch, constantly available to answer calls and our questions from start to finish and very friendly staff, after a lot of ups and downs with selling we signed up with them and the …
5/5
GoogleI have let my property through Balgores for the last three years and always found Mark and Reece to be very professional, reliable and all round very helpful in fulfilling myself and my tenants requirements. …
5/5
GoogleJust would like to say a huge thank you to Leigh Godfrey on behalf of myself and my partner Pouria. Leigh has been so so helpful from the minute we called to book a viewing for our new home. He has gone so so far out of his way to help us …
5/5
GoogleAfter a lot of searching we settled with Balgores to let out our property with full management service. Out of the 5 agents we had, Balgores have been by far the best at communicating and were incredibly professional from the start. …
5/5
GoogleBefore I took on Balgores as my property manager, I reviewed a lot of others and I narrowed down my selection and chose Balgores because of their responsiveness, local knowledge and professionalism. If you live in the Essex area I would …
5/5
GoogleRecently rented a long term Let and Balgores are fantastic and MARK in the Hornchurch branch was exceptional. …
5/5
GoogleRating only, no written review.
1/5
TrustpilotBalgores BASILDON - STEER VERY CLEAR
Just like one of the reviewers here said, one star is too many for these lying cheating self serving +×=£*¥£&. If anyone is even THINKING of using these absolute unprofessional useless fraudsters then I would suggest you think again. I was in the process of trying to purchase a property with them and they (what EVERY other estate agent is calling malpractice to be taken action against) suggested a decision in principal ( in principal meaning they do a FULL credit search on you leaving a mark on your record before you even see a property) is necessary to view a property which they had actually already sold but still kept the property on the market and continuing to book viewings with people when they had already sealed a deal. They don't phone or email you back once they know you are fully using their "services". Their communication is very poor and they are a bunch of liars just out to serve themselves. DO NOT USE THEM!
5/5
GoogleMark at Balgores helped me and my family to move into a new property. great service, highly recommend. thank you
5/5
GoogleMy sister found a property through Reece at Balgores Upminster. We found him to be excellent and knowledgeable and he was very helpful with finding my sister her first rental property. I have recommended Reece and Balgores to many friends. Great work, well done!!
5/5
GoogleI am writing this review as a PA following a request by my employer who would like to highly recommend the professionalism when using BALGORES Upminster for his lettings. He mainly dealt with Reece who was always helpful and quick to respond to any queries or problems.
5/5
GoogleExcellent service from Mark. He was attentive and my move was seamless. Thank you Balgores
5/5
GoogleAbsolutely Fantastic Service from The Lettings Team In Chelmsford, Callum Kept me informed with any updates with my move in regularly and I couldn’t be happier in my new Home, All moved in Just before christmas. …
5/5
GoogleI personally would like to thank Balgores ,especially Callum who was very persistent and helpful in my family and I to move into our apartment as promise .I would definitely recommend this letting agency,many times I was frustrated with the …
5/5
GoogleBalgores has been by far the best estate agent we have come across. We are currently relocating and they helped us find a lovely property so quickly. Communication between ourselves and the Balgores have been fantastic. We would like to …
5/5
GoogleMoving in a new house can be a rough process, but with Balgores Lettings was simple, smooth and fast. Sean helped me finding a flat within short notice and he was always available to answer to a million questions. He made the communication …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
