4/5
GoogleBalgores Basildon did a fantastic job for us. They were constantly checking in with what we needed at every stage. Jonathan made a prompt appointment and attended my house when there was need to make a change. Josh was always on hand to …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)33 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)23 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHad a great experience with Balgores Basildon. Jonathan was a great help he knew straight away if we didn’t like a property and didn’t try to push it on us and found us our perfect home that ticked all the …
4/5
GoogleLucy the mortgage adviser was of great help to us as first time buyers who didn't know where to start from. Help us get an affordable mortgage with not much stress …
5/5
GoogleWe can’t thank Jordan @ Balgores enough for all of her help in finding our new home, and doing everything with a smile (even our referencing.) It wasn’t the most straightforward but her patience and bubbly nature made it an absolute …
5/5
GoogleWe have been renting for over 9 years and had been looking to rent our first home with a garden now that my young boy is growing so quickly. Balgores had marketed a lovely little house in our well sought area and I immediately fell in …
5/5
GoogleExcellent service from Balgores estate agents would definitely recommend. We were lucky to have help by Mica Pengelly who was nothing but helpful, informative, quick to respond to any queries or questions we had and always had a kind happy …
5/5
GoogleLiving out of the area and selling my mother in laws property as she had been admitted to a dementia home was an emotional decision. Balgores from the start were honest and managed expectations on market conditions thanks to Daniel who …
5/5
GoogleI had the pleasure of dealing with Josh Finch and Sarah Oakley on a recent sale.They showed professionalism and were courteous through out the whole process. I was always kept informed and received regular updates as the sale was progressed …
5/5
GoogleMy first contact was with Jonathan who was the manager at the time and very helpful. His team got more really interested viewings than a previous agent did. After a short time Josh took on trying to get me a buyer and I can't praise him …
5/5
GoogleBrilliant service from Lucy and Mackenzie. I have been kept informed at every stage, and nothing has been too much trouble …
5/5
GoogleBalgores provided a good level of service during the sale of my house. Sarah Oakley dealt with sales progression and I found her to be very professional, helpful and friendly at all times. Sarah had excellent communication and was patient …
5/5
GoogleI wanted to express my Sincere appreciation to Sarah the post sales team she has been a tremendous support through this difficult process, of selling and moving home sarah has constantly kept my sister informed of what was going on this …
5/5
GoogleA very good service from the team at Balgores! Jonathan and the team in the offices at Balgores are highly professional and …
5/5
GoogleI had the absolute pleasure of dealing with Jordan and I can honestly say that she made the process of finding my new home and getting settled in an absolute treat! She was so professional, kind, attentive and went above and beyond. She …
5/5
GoogleI am writing this review because I am so pleased at the level or service I have received and I feel that a few members of staff deserve special praise for their outstanding work. Our sales progression representative Sarah Oakley was …
1/5
GoogleI will never deal with this agents again.Made offer on three properties, other agent was selling cheaper then them.They don't like it and kept the seller and buyer in dark just to get their commission.CHEAP …
1/5
GoogleTO AVOID. They do not care about people and about their personal details. Disgusting service where they had us waste all day collecting all the personal documentation to send them such as bank statements, passport, proof of address, etc... …
5/5
GoogleMy whole experience with this company has been fantastic. I have been kept up to date frequently with every update about our mortgage. Lucy Franklin and Mackensie Walker have been very professional. As mortgage brokers, they have dealt with …
5/5
GoogleI dealt mainly with Misha whom I found pleasant and very helpful, absolutely great, Could phone at anytime and if she didn’t have an answer would get back to me the …
5/5
GoogleOutstanding service from Lucy and Mackensie. They’re both friendly, professional, knowledgeable and quick to answer all of the questions I had. …
5/5
GoogleFive stars maybe are not enough...What can we say? First of all they paid attention to us and despite of all the difficulties we have faced they have helped us... …
5/5
GoogleI was looking for a place to rent ASAP, Mark was very helpful and very much responsive and efficient from showing a place, replying to all my queries with utmost professionalism. Within a week, All my paper work was done and I moved in. I …
5/5
GoogleI am very grateful to Balgores especially to Mark and Courtney. Mark had worked out of hours to be beyond helpful and I couldn’t have wished for a better service.As a landlord they had been very honest with me and made me feel very …
5/5
GoogleWe are very pleased with the service we received from Balgores, especially from Mark Claxton who was excellent from start to finish. Mark was very friendly, professional and extremely prompt at answering all questions. He ensured the …
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
