5/5
GoogleI would like to thank Mr Mark Claxton on the outstanding and exceptional client service that you have showed us in search for a right house . …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)33 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)23 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Latest reviews from every Balgores office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleI was scheduled a viewing today at Hillview Avenue, Hornchurch with this gentleman named Callum Cotsgreave at 12:15. He was aware of the fact that I was coming from far with my wife whose health is not so good and a 6 year old child - I did …
Agent replied · 22 May 2026
Dear Mr Jason, Having investigated the situation firstly we would like to apologise, we … More
5/5
GoogleFive stars maybe are not enough...What can we say? First of all they paid attention to us and despite of all the difficulties we have faced they have helped us... …
5/5
GoogleI had a fantastic experience with agent Mark Claxton from start to finish He made the transition easy, so smooth and stress free for me even at this difficult time …
5/5
GoogleI always had reservations when dealing with agencies. But when I have to re-let my property the guidance given by Area Manager Chris Ping, excelleant service provided by Mark Clayton and Emily Lane in Hornchurch branch and smooth transfer …
5/5
GoogleExcellent service received from Mark Claxton, it was the first time i rented a property and Mark made the transition so simple and easy. …
5/5
GoogleI was looking for a place to rent ASAP, Mark was very helpful and very much responsive and efficient from showing a place, replying to all my queries with utmost professionalism. Within a week, All my paper work was done and I moved in. I …
5/5
GoogleBefore I took on Balgores as my property manager, I reviewed a lot of others and I narrowed down my selection and chose Balgores because of their responsiveness, local knowledge and professionalism. If you live in the Essex area I would …
5/5
GoogleWe are very pleased with the service we received from Balgores, especially from Mark Claxton who was excellent from start to finish. Mark was very friendly, professional and extremely prompt at answering all questions. He ensured the …
5/5
GoogleFirst Class Service! from Courtney at Balgores Hornchurch. I have been letting property for over twenty five years and as you can imagine used many agents over this time. …
5/5
GoogleBalgores are the best, they will do everything in their power to sell your house. Other agents may put your house on rightmove, deal with viewers etc but Balgores will SELL your house. Their staff are smart, polite, efficient & will do what …
5/5
GoogleJust would like to say a huge thank you to Leigh Godfrey on behalf of myself and my partner Pouria. Leigh has been so so helpful from the minute we called to book a viewing for our new home. He has gone so so far out of his way to help us …
5/5
GoogleNever liked dealing with agents, til i met Courtney from Balgores Hornchurch, in short made me really comfortable in process of finding a new place genuine and sincere. Cant fault her one bit. Highly reccomend if your looking for a good …
5/5
GoogleRecently rented a long term Let and Balgores are fantastic and MARK in the Hornchurch branch was exceptional. …
5/5
GoogleAfter a lot of searching we settled with Balgores to let out our property with full management service. Out of the 5 agents we had, Balgores have been by far the best at communicating and were incredibly professional from the start. …
5/5
Google1st class service from Balgores Estate Agents in Hornchurch, constantly available to answer calls and our questions from start to finish and very friendly staff, after a lot of ups and downs with selling we signed up with them and the …
5/5
GoogleGreat service, commitment and absolutely exceptional dedication from Mark Claxton, responding and following up on queries promptly. Going above and beyond the normal working hours. Very professional, good natured and polite at all times. I …
5/5
GoogleI am very grateful to Balgores especially to Mark and Courtney. Mark had worked out of hours to be beyond helpful and I couldn’t have wished for a better service.As a landlord they had been very honest with me and made me feel very …
5/5
GoogleI have let my property through Balgores for the last three years and always found Mark and Reece to be very professional, reliable and all round very helpful in fulfilling myself and my tenants requirements. …
5/5
GoogleMark claxton from Balgores in Honchurch was godsent at a time when all the estate agents were acting like demi gods and not responding to calls or emails regarding properties advertised on Rightmove. …
5/5
GoogleJust sold our house in Harold Wood with Balgores of Romford. Have bought and sold many times over the last 25 years and have to say these guys made it as smooth an experience as they could. After being let down by a buyer …
5/5
GoogleJust wanted to say a huge thank you to a fantastic company and team. I was in contact with Balgores Romford as I was purchasing a property. Staff were very polite and very professional. Buying home is such a stressful …
5/5
GoogleWe purchased our first joint home through Balgores. They understood our requirements and perfectly matched us to a beautiful grown up home and linked us to Jake their in house mortgage advisor. Ryan led on our purchase and a year on we are …
5/5
GoogleI would like to say a huge thank you to Sean at Balgores Romford who helped us to sell our property. He was very much involved from the very outset right through to completion .He was very informative , kept us up to date with all viewings …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
