Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,234

Reviews on Google

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Balgores office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would like to say a huge thank you to Sean at Balgores Romford who helped us to sell our property. He was very much involved from the very outset right through to completion .He was very informative , kept us up to date with all viewings …

Rozia · 8 October 2020 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

We would highly recommend Jack and his team at Balgores, Romford, From the very first meeting, right the way through the whole process of selling our house, Balgores provided a very professional and friendly service. We felt confident …

Susan · 8 October 2020 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Thank you so much for your graet help, it’s been pleaseure to deal with the guys in Romford office ...very nice people and supportive all through the sale process and very friendly Specially Mr. Hockett who helped alot and has been very …

BAHAA · 8 October 2020 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Balgores did a great job in helping to push the sale purchase through on my house. As the buyer they kept in contact and constantly chased down leads and got back to me with answers for any queries I had. Which I found very helpful as a …

Rochelle · 8 October 2020 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Outstanding service and great communication. Me and my wife have just purchased a property in Romford and we were very pleased with the quality of the customer service and the responsiveness of the team at …

Raouf · 8 October 2020 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Oustanding service from Parmi and the mortgage advice team at Balgores, Upminster. Parmi's service and knowledge of the market was second to none and we received detailed and thorough advice which made our mortgage decision very straight …

Tony · 8 October 2020 · Balgores Upminster

5/5

Google

First class service from Balgores Upminster.Richard,Daniel and the rest of the team were all great Always returned calls and kept us updated …

David · 8 October 2020 · Balgores Upminster

5/5

Google

I would like to give a big THANKS! to Mark especially, who helped myself and my friend throughout the whole process. He was professional at the same time very easy-going, patient, very helpful, funny and overall a star. If i could go over …

Sukes · 8 October 2020 · Balgores Upminster

5/5

Google

We had excellent service from Mark Claxton (Balgores,Upminster).He was always getting back to us ( even 23.00 at night or on his day off) .We couldn’t wish for better service from estate agent.Mark Claxton shows real dedication and …

Jolita · 8 October 2020 · Balgores Upminster

1/5

Google

Basically door to door harassment via Post, have had no less than 5 letters trying to poach me from my current estate agent, always promising to get me full price for rent . not sure what make them think they can rent it out quicker and for …

Steven · 8 October 2020 · Balgores Upminster

Agent replied

Hi Steven, We always stop any communications as soon as we're requested to, which is stated … More

5/5

Google

Hi, we did contact them about to rent a house and the answer came straight away. In this strange times Mark find the way how to show us the house. They made a good …

Danka · 8 October 2020 · Balgores Upminster

1/5

Google

I would advise anyone Not!!! to rent or buy through Balgores! Myself and my boyfriend rented through them to rent a Damp and Mouldy property!! …

Sarah · 8 October 2020 · Balgores Upminster

1/5

Google

Absolutely horrific mortgage advisor lost us a house with severe delays in communication. This caused us to lose a buyer also and set our move back by 7 months at great expense. …

Jak · 8 October 2020 · Balgores Upminster

Agent replied

Hi Jak, We've taken a look internally at our records to launch an investigation into … More

5/5

Google

Balgores Upminster were fantastic to deal with. Chris and his team was extremely reliable and efficient. They were always on hand to answer any of my questions I had which was extremely …

Tom · 8 October 2020 · Balgores Upminster

5/5

Google

I dealt with Chris Ping at the Upminster Branch to let my property in Upminster. Chris was available 24/7 to answer my many questions and he even replied to one of my emails at 11.15pm. Mark Claxton found me a Tenant within 3 days at the …

Carol · 8 October 2020 · Balgores Upminster

5/5

Google

1st class service from Balgores @ Upminster. Richard and his team were great from start to finish. Louise was amazing in pushing forward where it needed driving (as these things always do) and I couldn’t rate her personal touch any higher. …

Victoria · 8 October 2020 · Balgores Upminster

5/5

Google

Reece was phenomenal at handling our housing needs from the minute he answered the telephone call to our query. Always readily available to assist and going over and beyond what was expected. He made a stressful situation of finding a new …

Theodora · 8 October 2020 · Balgores Upminster

5/5

Google

I recently let my flat in Upminster (Essex) and received an excellent and complete service from the Balgores team. The whole letting process was seamless and a preferred tenant was secured quickly at the discussed asking price. The tenant …

Matthew · 8 October 2020 · Balgores Upminster

5/5

Google

Reece was very professional from the viewing. After that he's been in touch with us everyday keeping us updated and went above and beyond with everything. First time I'm renting and everything went so smoothly and I did not get stress. I would recommend to anyone. Both landlords and tenants. Thank you very much Reece.

Kasi-ann · 7 October 2020 · Balgores Upminster

5/5

Google

Balgores were so quick in finding us a place to rent in Hornchurch. From showing us around the property to referencing and handing us the keys, it only took 2 weeks. Mark Claxton at Balgores was very professional and attentive whenever we had a question.

Smoff · 7 October 2020 · Balgores Hornchurch (1 North Street)

5/5

Google

Amazing service from Balgores South Woodham Ferrers, I am a first time buyer and Clive and the team made it a fantastic experience, Marie was very helpful and accommodating and very professional, nothing was to much trouble. I will be …

Damo · 4 October 2020 · Balgores South Woodham Ferrers

5/5

Google

So pleased we used Balgores as our agent. They couldn’t have done enough for us. They were always in regular contact, keeping us updated with the market activity, and they always let us know any feedback from viewings, which is so important …

Sharon · 4 October 2020 · Balgores South Woodham Ferrers

5/5

Google

Sarah was helpful in buying a property with Balgores! Unfortunately the property that we bought, on arrival was an absolute mess but no means estate agents fault. However. Could places be checked before saying the keys are ready? I know …

Angie · 4 October 2020 · Balgores Basildon

5/5

Google

We were seeking a flat/house to let and have had some not so nice experiences, then I went to view a property handled by this company and Mica was just an AWESOME agent!! She was very thorough, pleasant and patient, while made sure all info …

Saskia · 4 October 2020 · Balgores Basildon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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