Trusted Agent profile Β· Dorset and Hampshire

Verified

Austin and Wyatt reviews in Poole and Southampton

5.0

β˜…β˜…β˜…β˜…β˜… Excellent

253 reviews across 2 offices and 2 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has two offices, in Poole and Southampton (Dorset and Hampshire). Together they have 253 reviews on two platforms, rated 5.0 out of 5 overall.

Google logo

5.0 / 5

251

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We would highly recommend Austin & Wyatt. Kyle, David & Marcus were professional throughout the viewing and selling process of the flat and were always quick to respond to any queries we had. Even though it wasn't smooth sailing (first buyer pulled out last minute), the team were super reactive and had multiple viewings lined up straight away and we had another buyer within a couple of weeks and we were back on track and have now successfully moved house. Again, would highly recommend if you are after a friendly and professional service.PositiveResponsiveness, Professionalism

Jim Β· 28 August 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

We recently bought a house through Austin and Wyatt. We had viewed it a few months before and were outbid. The sale fell through and they came back to us and we proceeded. All through the process both Kyle and David were fantastic. Kyle is really switched on, very knowledgeable and nothing was too much trouble. Without his help and support we would never have completed on our very specific deadline (being hindered by solicitors and the vendor.) The obstacles he had to tackle were numerous and entailed other branch members going out of their way to sort paperwork and signatures for completion. David went to the property and resolved a problem completely off of his own initiative, which was very much appreciated. They definitely go above and beyond on every level and I wouldn't hesitate in using them again in the future. We have bought many properties and these two chaps have been the best hands down, what a refreshing change!!PositiveResponsiveness, Quality, Professionalism

Nicole Β· 28 August 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

It’s really lovely to read another 5* review and your kind words. Many thanks, Lucy, Customer Relations.

5/5

Google

We have been most impressed with how Kyle, David and Marcus have dealt with the sale of our house. David and Marcus both did an amazing job on the sales side, and Kyle has been utterly outstanding at keeping us updated throughout the whole process. Kyle has put in an awful lot of hours, assisting us the whole way through the sale. His cheery disposition was a delight and I can see why he’s rated top notch for his customer service. Kyle and his team came highly recommended to us and we will definitely be recommending them to others. Fantastic job! Thank you very much 😊.PositiveResponsiveness, Quality, Professionalism, Value

Sarah Β· 28 August 2022 Β· Austin and Wyatt Poole

Agent replied

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I would personally like to thank both Kyle and David for both selling our home and helping us to find our dream home. They have both gone above and beyond to make the process as smooth as possible for us from start to finish, and have offered us friendly, professional advise, support, and encouragement throughout. This is not the first time that we have bought and sold properties through Austin & Wyatt, and if we move in the future we would turn to them again. Kyle even remembered us from our last house sale and purchase 11 years ago, which gave our dealings with him a personal touch. The team at Austin & Wyatt Canford Heath are great! And we are extremely grateful for all of their hard work over the last few months.PositiveResponsiveness, Quality, Professionalism

Jodie Β· 28 August 2022 Β· Austin and Wyatt Poole

Agent replied

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Rating only, no written review.

Jade Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

Rating only, no written review.

Dave Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Liz Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Kk Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Kevin Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Sylwester Β· 30 July 2022 Β· Austin and Wyatt Poole

4/5

Google

Rating only, no written review.

Lucy Β· 30 July 2022 Β· Austin and Wyatt Poole

5/5

Google

Rating only, no written review.

Marian Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Jamie Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Matthew Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The whole team were great. They negotiated the sale of my house & it me the asking price, and then then managed to speed along the purchase of my new home before the end of the stamp duty holiday ended. Special thanks to Kyle Nichols for facilitating all of this. He's a bit of a legend locally... Fabulous!

Brenda Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

During a very stressful process, the best part of it was definitely Kyle, who helped us during the our purchase - always on the ball, driving the process forward. The rest of the team at A&W were very helpful too and stepped in when needed when Kyle was on leave. We would definitely recommend them!

Sarah Β· 30 July 2022 Β· Austin and Wyatt Poole

5/5

Google

Would 100% recommend using this estate agents. Both Kyle and David were very professional dealing with the sale of our property. Kyle went above and beyond chasing our solicitors to ensure we made the stamp duty deadline.

Richard Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Kyle Nichols I highly recommend. He explained everything very clear and did not fail to sale the house. First Viewing he sold are house which I thought was very impressive. Also I would like to add I had gave him a complex sale as me and my ex partner had spilt up. He managed to deal with us both separately and got the job done with a lot of hard work which I appreciate

Daryl Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Austin & Wyatt were very professional when conducting house viewings and assisting us in purchasing our new house. Kyle Nichols was excellent when it came to communicating with us during the process, as there were complications however, we had every confidence in Kyle and the team that it will all come good, which thankfully it did.

Daniel Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

Kyle has always been absolutely amazing with all dealings we have had with him over the many years we have been buying and selling property. The whole team have always been helpful and friendly, even when things haven’t quite gone to plan, working above and beyond to smooth out any difficulties. I would definitely recommend if you are considering selling.

Janine Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

It’s really wonderful to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

The service i received from Kyle and his team was second to none when they sold my property. From the valuation to completion the journey was taken care of so professionally. Anyone thinking of buying or selling a property i would recommend you give Kyle a call, i guarantee he will not let you down.

David Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have used Austin Wyatt Canford Heath a few times now when buying and selling. Kyle and his team are excellent at getting you the best price for your property and for securing a purchase if you are buying within the same area. Kyle went over and above with my most recent sale and purchase. He followed up on everything, making sure the solicitors were all on the same page and things were moving forward. He can recommend all services needed to make the moving process run smoothly ie Removals, house clearance etc. For me it all went through with no delays or major hiccups and I’m sure this was down to Kyle and his dedication to his customers and to getting the job done. Well done Kyle, it’s always a pleasure dealing with you and your team. You run a great ship ⭐️ ⭐️⭐️⭐️⭐️

Sue Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We cannot recommend Austin and Wyatt at Canford Heath highly enough. Kyle Nichols is fantastic and the service we received was second to none. From start to finish Kyle kept in touch and went out of his way to help with any queries and nothing was too much trouble. Austin and Wyatt are head and shoulders above other estate agents we have used, with their extensive knowledge, experience and professionalism. These are the only estate agents to use to buy or sell.

Stephanie Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Hi Stephanie! Thanks so much for this great 5* review. Kyle and the team appreciate your feedback and kind words. Graham - Customer Relations

5/5

Google

The service we received from Kyle Nichols at Austin & Wyatt was second to none, he was truly fantastic from start to finish. He has his finger firmly on the pulse of the housing market and is in my opinion- head and shoulders above other estate agents we dealt with. He continued to keep us up to date with the proceedings of our house purchase and made us feel like nothing was ever too much. I would recommend Kyle to anyone looking to buy or sell their property and am very grateful for everything that he did for us.

Ashley Β· 30 July 2022 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole has the most, with 252 reviews rated 5.0 out of 5, followed by Southampton with 1.

Where are the Austin and Wyatt offices?

The two Austin and Wyatt offices, by town:

  • Poole: 15 Adastral Square, Canford Heath, Poole, Dorset, BH17 8SA
  • Southampton: 19 Middle Road, Park Gate, Southampton, Hampshire, SO31 7GH
Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.

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