Trusted Agent profile Β· Dorset and Hampshire

Verified

Austin and Wyatt reviews in Poole and Southampton

5.0

β˜…β˜…β˜…β˜…β˜… Excellent

253 reviews across 2 offices and 2 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has two offices, in Poole and Southampton (Dorset and Hampshire). Together they have 253 reviews on two platforms, rated 5.0 out of 5 overall.

Google logo

5.0 / 5

251

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Thank you for assisting us to sell our home. Everything went smoothly from start to finish, and we were kept informed at all times. Everything moved according to timescales given with no delays. Thank you so much.

Rebecca Β· 28 June 2024 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Hi Rebecca, thank you for sharing your positive experience with us. We are delighted to hear that the process went smoothly and that you were kept informed every step of the way. We appreciate your kind words and wish you all the best in your new chapter.

5/5

Google

2020: Kyle has been great helping me buy my first home - there were many delays with it, being a new build - not Kyle's fault - but helped me through it and was happy to answer any questions I had very quickly. Thanks Kyle :) 2024: The team at Austin & Wyatt have been great - I recently sold my first home with them to move onto a new home and the whole team were very helpful. The guys kept me informed after every viewing with feedback etc. and Kyle was always on hand and kept things moving with the onward chain/estate agent and solicitors. Thanks all!

Ryan Β· 28 June 2024 Β· Austin and Wyatt Poole

Agent replied

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

Would highly recommend Austin & Wyatt and the team. A very friendly, helpful team that kept me updated at all times throughout the process of selling my property. And made it as stress free as possible

Lee Β· 28 June 2024 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Many thanks for the fantastic recommendation and 5* review Lee. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service selling my home with the team at Austin and Wyatt. I dealt with Marcus, Ben, Kyle, and also Chris in the mortgage department, and all of them went above and beyond for us for our sale. Very knowledgeable in their field and in the local area, and nothing is ever too much trouble. Would strongly recommend to anyone hoping to buy or sell in Canford Heath.

Stephen Β· 29 May 2024 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Thank you for the glowing review, Stephen! We're thrilled to hear that Marcus, Ben, Kyle, and Chris provided you with excellent service and went above and beyond for your sale. We appreciate your recommendation and are delighted to have been able to assist you with selling your home in Canford Heath. Kind regards, Lucy, Customer Relations.

5/5

Google

Would highly recommend the team at Austin & Wyatt. Kyle (manager) and his team are so friendly and helpful. Selling our late mums property was made easier due to the caring nature shown by the team throughout the process. We were kept informed and updated at every step, but it never felt like you were just another customer. Nothing was too much for them . Thank you so much.

Amelia Β· 29 May 2024 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Dear Amelia, thank you for your kind words and for recommending our team at Austin & Wyatt. We are glad to hear that Kyle and the team provided you with a caring and informative experience during the process of selling your late mum's property. We strive to make each client feel valued and supported throughout the journey. Thank you for choosing us to assist you.

5/5

Google

A&W worked really hard to keep our sale moving along, the price they estimated for our property was consistent with what we got and they kept us informed of what was happening up and down the chain.

Scott Β· 29 February 2024 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Thank you for leaving us your superb 5* review Scott. Best wishes, Lucy, Customer Relations.

5/5

Google

Austin and Wyatt Canford Heath- Fantastic estate agent, very professional, attentive, prompt and approachable. Kyle was absolute super star - helped me buy my dream home. He made it all possible, he was very responsive and patient! Highly recommend the whole team at Canford Heath :)))

Zuzanna Β· 30 January 2024 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The whole team are courteous, very helpful and do their utmost to provide an excellent service.

John Β· 31 December 2023 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely fantastic experience using Austin @ Wyatt. Arron and Kyle were spot on. Noting was to much hassle 10/10 Thankyou.

Jason Β· 31 December 2023 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Kyle helped my family through a very tricky sale. His quick thinking meant our sale finally completed just before the solicitors closed for Christmas and our purchaser had a home for Christmas. Thank you Kyle for all your hard work.

Carlie Β· 31 December 2023 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Hi Carlie! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.

5/5

Google

After calling into Austin & Wyatt on Canford Heath, we had an initial chat with Kyle Nichols( Manager) and his team. My thoughts were what a friendly bunch of people. Would highly recommend using Austin & Wyatt, with Kyle , Marcus and the rest of the team providing exceptional knowledge and being extremely helpful. After numerous visits and putting up with my pestering, for which was a difficult sale, Kyle and his team always had a positive response for me. Thank you very much Paul Chalk

Pat Β· 31 December 2023 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

They have just been brilliant and very helpful especially Kyle, Ben and rest of the team. Many thanks for everything and hope to see you soon πŸ™πŸ» Zafer & Leman

Leman Β· 11 November 2023 Β· Austin and Wyatt Poole

Agent replied Β· 25 November 2023

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good service from Kyle and Ben. They were friendly, efficient, and were on the ball with chasing up solicitors when things slowed down.

Jack Β· 4 November 2023 Β· Austin and Wyatt Poole

Agent replied Β· 25 November 2023

Thank you for the fantastic 5* review I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

All the team at Austin &Wyatt were first rate ,Marcus, Ben, and Kyle Kept all parties informed of progress,Highly Recommended, would definitely use again.

Tim Β· 28 October 2023 Β· Austin and Wyatt Poole

Agent replied Β· 25 November 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We couldn't of asked for a better service. Kyle the Manager was superb. He kept us well informed and his professional approach was first class. Wouldn't hesitate to recommend their services.

Roy Β· 26 October 2023 Β· Austin and Wyatt Poole

Agent replied Β· 25 November 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Just completed the property purchase. The process has been taking close to 3 months. Ben Leaper is very helpful in the process as well as after-sale service. Highly recommended. / Alex

Popeye Β· 26 September 2023 Β· Austin and Wyatt Poole

Agent replied Β· 25 November 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Would highly recommend Kyle and the team at Austin & Wyatt Canford Heath. From start to finish they have been proactive, responsive, honest and supportive throughout the selling process. There is no other estate agent I would use!

Stephanie Β· 26 September 2023 Β· Austin and Wyatt Poole

Agent replied Β· 25 November 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Very helpful, empathetic and professional agents. I have just sold my house through them, however the solicitor I was assigned for the conveyancing was appalling, the complete opposite. A&W helped tremendously, by pushing the solicitors on both sides, resulting in a positive outcome, just within the timescale I needed. Ps, if you're offered Conveyancing Direct, I would recommend that you politely decline.

Tony Β· 6 August 2023 Β· Austin and Wyatt Poole

Agent replied Β· 27 August 2023

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

We cannot express our gratitude enough to Kyle and his team. Our house buying was met with one hiccup after another. Kyle was there to hold our hand all the way liaising with all in the chain to try and speed things along. And we were the buyers of a bungalow he was selling. We have no hesitation in recommending this team and Austin Wyatt Canford Heath. They went above and beyond first class service. Thank you

Christine Β· 23 July 2023 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We would like to thank Kyle and his team for helping us to purchase our first home. Kyle was professional,knowledgeable and very helpful, he guided us through each step, answered all queries and always kept us informed. It was absolute pleasure to work with him. Highly recommended. Mansour & Maria

Mansour Β· 16 July 2023 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

A late review but one that’s definitely worth it. First time buyer last year and completely in the dark about the property world however Kyle at Austin and Wyatt was amazing. Made the whole process stress free and was always at the end of the phone or email when we needed him. I couldn’t recommend them enough. Thanks Kyle. We love our home and will be returning in the future

Laura Β· 9 July 2023 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Kyle from Austin & Wyatt made our first house purchase a breeze! He was incredibly helpful, always ready to assist, and extremely friendly. Kyle's expertise and knowledge were evident throughout the process. He guided us every step of the way, answering our questions and providing valuable insights. His attention to detail and commitment to our satisfaction were exceptional. Kyle's excellent communication skills kept us informed and reassured. We highly recommend Kyle as your agent for a smooth and enjoyable home-buying experience. Thank you, Kyle!

Kornel Β· 9 July 2023 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Liz Β· 30 June 2023 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have been really pleased with the help care and support we have had from Kyle and Arron. We would definitely recommend them to friends and family.

Gillian Β· 30 June 2023 Β· Austin and Wyatt Poole

Agent replied Β· 30 July 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole has the most, with 252 reviews rated 5.0 out of 5, followed by Southampton with 1.

Where are the Austin and Wyatt offices?

The two Austin and Wyatt offices, by town:

  • Poole: 15 Adastral Square, Canford Heath, Poole, Dorset, BH17 8SA
  • Southampton: 19 Middle Road, Park Gate, Southampton, Hampshire, SO31 7GH
Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.

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