Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

★★★★★ 5/5

Google

Rating only, no written review.

Aimee · 11 September 2026 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Sayde and Jamie were very helpful throughout the process of selling my property. The team were very friendly and professional!

Akash · 11 September 2026 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Excellent team who made viewing and paperwork very smooth and seamless. Also gave a box of goodies on key handover. Keep up the great work! 👍 …

Adnan · 11 September 2026 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Tia, Sophie and Anna are absolutely amazing. They helped a lot to find a tenant as soon as the property became ready. 10 out of 10. Thank you very much to all of you. You are great team. Pepi

Penka · 11 September 2026 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Harry was very helpful upon introductory phone call following an enquiry. Thanks for the great service.

Bayline · 11 September 2026 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

We had a fantastic experience working with Joe and Katherine at Austin & Wyatt. They took care of all the negotiations for our new house, making what is usually a stressful process feel incredibly smooth and easy. They were super helpful, highly communicative, and always ready to support us. We are so grateful for their help and highly recommend their services!

Josphat · 11 September 2026 · Austin and Wyatt Southampton (26 London Road)

★★★★★ 1/5

Google

Very disappointing experience with the Southampton branch. My tenancy ended on 5 July 2026, and I am still waiting for the return of £1,615 of my deposit. On 21 July, Austin & Wyatt contacted me stating that they were waiting for the landlord's response regarding a potential deduction and that there was nothing further they could do until the landlord responded. I replied with the relevant information regarding the situation, but since then I have received no further response or update whatsoever. I understand that the landlord may need to respond, but I would expect the letting agent to actively follow up and make reasonable efforts to resolve the matter rather than simply leaving the tenant waiting indefinitely. It has now been 5 weeks with no meaningful progress or communication. I hope the branch will take this matter seriously and take appropriate action to resolve it.

Giju · 11 September 2026 · Austin and Wyatt Southampton (26 London Road)

★★★★★ 5/5

Google

All staff were excellent throughout. Thank you to Malcolm and Jared for keeping us informed of progress. A big thank you to Sarah who went above and beyond to get our completion over line dealing with very difficult solicitors. Would definitely recommend. Thank for all your help.

Aaron · 11 September 2026 · Austin & Wyatt Lyndhurst Sales

★★★★★ 5/5

Google

Me and my partner are purchasing a property through Austin and Wyatt , Sarah has been absolutely amazing ! She has been in contact every day to update us , or there when we have any questions , we cannot thank her enough for all of her help

Ellie · 11 September 2026 · Austin & Wyatt Lyndhurst Sales

★★★★★ 5/5

Google

I have been viewing properties with multiple agents. When Jarad did a viewing for me, he was absolutely brilliant. I can't emphasize how polite, friendly and proactive he whilst viewing. He is an absolute credit to his company.

Jordan · 11 September 2026 · Austin & Wyatt Lyndhurst Sales

★★★★★ 1/5

Trustpilot

Never ever again

We rented with Austin&Wyatt Bournemouth, great at first couldnt do more for us. However over months our home became covered in mould and damp. No fault of ours! Bit Austin&Wyatt and countrywide and our landlord didnt want to know. We in the end had to go to the council, in return we had a load of abuse from our landlord and our 4 year old was scared to be at home and never wanted to go home. What made it even worse is we had to get rid of a lot of our belongings when we moved due to the mould that had got to it. We have now had to start again. Honestly the worst experience of my life. And with my child and trying to keep them healthy too. Oh and the 1 star id actually give it 0!

Leila · 11 September 2026 · Austin & Wyatt Canford Heath

★★★★★ 5/5

Google

Exceptional service from all of them at the Canford Heath branch. Very professional, polite and attentive. I would always recommend them as my 1st choice in Estate Agents in tbe area. I wish them all the success that they deserve. Thanks for the sale guys.

Diana · 10 September 2026 · Austin & Wyatt Canford Heath

★★★★★ 5/5

Google

Brilliant experience purchasing our first home through Austin & Wyatt, who made everything as smooth and easy as possible. Excellent communication from Kyle during the whole process, who took into consideration that we are first time buyers and new to the process. No question was too much and he offered great advice. Would highly recommend!

Natalie · 10 September 2026 · Austin & Wyatt Canford Heath

★★★★★ 5/5

Google

Everyone was very helpful and seemed to know exactly what type of home I wanted

Ann · 10 September 2026 · Austin & Wyatt Canford Heath

★★★★★ 5/5

Google

Kyle and his team have been absolutely brilliant from start to finish, sometimes under difficult circumstances. Without hesitation, we would wholeheartedly recommend Austin & Wyatt to anyone contemplating selling their property. Definitely an exceptional service....

Ian · 10 September 2026 · Austin & Wyatt Canford Heath

★★★★★ 5/5

Google

We had a fantastic experience working with Joe and Katherine at Austin & Wyatt. They took care of all the negotiations for our new house, making what is usually a stressful process feel incredibly smooth and easy. They were super helpful, highly communicative, and always ready to support us. We are so grateful for their help and highly recommend their services!

Josphat · 10 September 2026 · Austin & Wyatt Southampton Sales

★★★★★ 1/5

Google

Very disappointing experience with the Southampton branch. My tenancy ended on 5 July 2026, and I am still waiting for the return of £1,615 of my deposit. On 21 July, Austin & Wyatt contacted me stating that they were waiting for the landlord's response regarding a potential deduction and that there was nothing further they could do until the landlord responded. I replied with the relevant information regarding the situation, but since then I have received no further response or update whatsoever. I understand that the landlord may need to respond, but I would expect the letting agent to actively follow up and make reasonable efforts to resolve the matter rather than simply leaving the tenant waiting indefinitely. It has now been 5 weeks with no meaningful progress or communication. I hope the branch will take this matter seriously and take appropriate action to resolve it.

Giju · 10 September 2026 · Austin & Wyatt Southampton Sales

★★★★★ 5/5

Google

Brilliant experience purchasing our first home through Austin & Wyatt, who made everything as smooth and easy as possible. Excellent communication from Kyle during the whole process, who took into consideration that we are first time buyers and new to the process. No question was too much and he offered great advice. Would highly recommend!

Natalie · 18 August 2026 · Austin and Wyatt Poole (15 Adastral Square)

★★★★★ 5/5

Google

I had such a smooth and pleasant experience with these guys. Especially with Lara who immediately made me feel comfortable and clear on the entire process. She even drove me round to view different properties! Thankyou Lara 🙏 …

Mitsu · 12 August 2026 · Austin and Wyatt Poole (20 Station Road)

★★★★★ 5/5

Google

I had such a smooth and pleasant experience with these guys. Especially with Lara who immediately made me feel comfortable and clear on the entire process. She even drove me round to view different properties! Thankyou Lara 🙏 …

Mitsu · 11 August 2026 · Austin & Wyatt Lower Parkstone Sales

★★★★★ 1/5

Google

Shocked. Called me in the middle of a vets appointment collecting my dog from an op. I was called so that the call never ended. I was forced to answer infront of the vet in the middle of a stressful appointment. The issue was because I didn,t answer the 1st time, they immediately phoned again. I had no choice but to stop the vet what we were talking about and answer. Then she said she,d call again. My dogs consultation was invaded like a cold calling stalker harrassment call. I phoned back when in my car to tell them and all she could say your off our mailing list!!' No sorry for all the calls and disturbed interrupted or the delicate appointment she ruined! Distgusting for an Estate Agents, even cold call offices dont keep calling making you answer your own phone!! Unprofessional and rude. Never known an Agents like it. Didn,t even remember them anyway. There are professional ways to contact customers.

GH · 11 August 2026 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Jamie Manns is impressive in delivering friendly and individual-focused customer service. He presents properties and associated sale and purchase options/strategy confidently, in a way that inspires confidence that he has done his homework. He accentuates the positives, but is realistic about any drawbacks. He follows up diligently and has a problem-solving, deal making mentality.

William · 11 August 2026 · Austin and Wyatt Bournemouth

★★★★★ 5/5

Google

Amazing and very helpful. Made the move and thr process very easy and smooth. Thanks guys

Kizzie · 11 August 2026 · Austin and Wyatt Southampton (26 London Road)

★★★★★ 5/5

Google

In the space of one calendar month since the last tenant moved out, Yvonne and Amber have found and moved in a new tenant for my rental property. This was fantastic service from the start: Yvonne is reassuring, professional and efficient. Both Yvonne and Amber have a friendly, empathetic manner and dealt with any query I had really quickly. They turned what was initially a really stressful situation for me into a smooth, fuss free experience and I therefore thoroughly recommend Austin and Wyatt Lettings - I have been using them for nearly 10 years to find tenants for my property and each time the experience gets better and better. Thank you both, you're a credit to your profession.

Abbi · 11 August 2026 · Austin & Wyatt Lyndhurst Sales