Trusted Agent profile

Austin & Wyatt Lower Parkstone Sales reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

125 reviews across 2 platforms

20 Station Road, Parkstone, Poole, BH14 8UB, Bournemouth, Christchurch and Poole BH14 8UB

Austin & Wyatt's Bournemouth, Christchurch and Poole office at 20 Station Road is rated 4.8 out of 5 across 125 reviews on two platforms, including 122 Google reviews rated 4.9. The 3 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

122

Reviews on Google

This office

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Google

Just this weekend moved, we had excellent support from Lara from start to finish she made the move so easy and smooth which helps with the moving stress. Would definitely recommend Austin & Wyatt, whenever I sent a email I always got a reply and never had to re chase. We are very grateful for the help and support we recieved on our journey. We also dealt with Andy who was also very helpful. Thank you for all your support. 🀩🀩

Rachael Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Lara and Andy have been amazing to deal with, Lara took the time and effort and really explained everything. Such a lovely bunch to be with and when are will buy in the future we will definitely be using Austin and Wyatt again as it was perfect. Lara was friendly, punctual and nothing was too difficult for her at all. - I would recommend them to anyone

Ashley Β· 10 April 2026

Agent replied Β· 17 April 2026

Thank you for the wonderful review! It was our pleasure to work with you and we are thrilled to hear that Lara and Andy provided exceptional service. We look forward to assisting you in the future and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Austin Wyatt Winchester

Austin Wyatt Winchester came round my property without asking and let themselves in. When’inspecting’ they take many photos and videos of my possessions, excessive, like 20 pictures per room. 2 x 2h viewings conducted whilst I was living there. Confirmed by Josh, the β€˜manager’ my house was β€˜as it was 12m ago’ then claim for a load of lies. The manager broke data protection by discussing the previous Tennant with me as there was a dispute, funnily enough. Renting is bad enough, if you have to do it avoid these lot.

Timotheeeee Β· 8 July 2026

5/5

Google

Our estate agent Andy Hill was absolutely amazing booked our viewing he was very friendly & chatty and within 2 weeks we got our house! he was with us every step of the way highly recommend this estate agent 100%

Sue Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for the positive review! We're thrilled that our estate agent, Andy Hill, provided exceptional service and helped you find your dream home. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After using Fin from Austin and Wyatt, we won’t be using any other agent again. Finley was extremely professional and talked us through everything when it came to renting out our property. He answered every question we asked in a timely manner and was always there to pick up the phone. Fin and Andy found us a tenant after one viewing and had them move in 1 hour after our previous tenant vacated, leaving no void period! Amazing service! Incredibly reliable! I encourage anyone looking to rent out a property to give them a call.

M Β· 20 November 2024

Agent replied Β· 23 November 2024

Many thanks for your fantastic 5* review. I will of course pass on your kind hearted words to our Lower Parkstone branch. Best wishes, Lucy, Customer Relations.

5/5

Google

We have bought and sold properties over our life and this experience was top class! We are so impressed. Fantastic Customer Service! Professional and Expert Attention to Detail from an incredible team who despite hurdles put up at the last minute achieved a great result on Deadline! We were initial introduced to I Am Sold by Jack Chorley of Austin Wyatt Estate Agents. Jack has a lovely personality and manner that takes the stress out of selling property. A pleasure to have him take charge! Without Jack explaining this Modern Method of Selling we would not have known this option. It was a tough and slow market with nothing moving. Jack set up and liaised with Nathaniel Gore at I Am Sold who together with Jack Ody at Austin & Wyatt who managed the online auction marketing and sales. Both were hard working, with excellent sales and communication skills. I would recommend this process as a great way to sell and buy property. Once the auction was achieved we saw the true team work involved. Austin and Wyatt with I Am Sold and Medway Law made for a cohesive team of experts with the best communication I have experienced. I commend them for achieving this as few in the industry do. From instruction through to completion the I Am Sold Team were in synch! It wasn’t plain sailing but because of the systems in place and the dedicated team WE ARE SOLD! A spectacular performance and I wholeheartedly thank Jack C, Nathaniel, Jack O, Emma C, Ellie J and Megan L - and highly recommend I Am Sold to everyone who requires sales excellence!

Lara Β· 16 November 2024

Agent replied Β· 23 November 2024

Hello Lara, thank you so much for your glowing 5* review! We're thrilled to hear that you had a top-class experience with our team, and we appreciate your kind words about Jack, Nathaniel, Jack O, and the rest of the team. Your recommendation means the world to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Dealt with Alex when we were down in the area viewing properties. He was brilliant throughout - open, straightforward to deal with and made the viewings really enjoyable - dare I say it, even fun! Thank you.

Susie Β· 17 January 2026

Agent replied Β· 17 April 2026

Thank you so much for your kind words! We're thrilled to hear that Alex provided you with a fantastic experience and made the viewings enjoyable. Our team strives to make every interaction with our customers as pleasant and efficient as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had a really good experience with the Branch . Finley was such a great help , really kind and super efficient which really took so much stress out of the process of moving . really happy with the property we have now moved into and the help given to us to get there 10/10 would recommend.

Georgia Β· 8 July 2025

Agent replied Β· 26 July 2025

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We had a really good experience with Austin and Wyatt, Lara was very helpful, it was a quick and smooth process that didn’t feel stressful.

Grace Β· 17 March 2026

Agent replied Β· 17 April 2026

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Never ever again

We rented with Austin&Wyatt Bournemouth, great at first couldnt do more for us. However over months our home became covered in mould and damp. No fault of ours! Bit Austin&Wyatt and countrywide and our landlord didnt want to know. We in the end had to go to the council, in return we had a load of abuse from our landlord and our 4 year old was scared to be at home and never wanted to go home. What made it even worse is we had to get rid of a lot of our belongings when we moved due to the mould that had got to it. We have now had to start again. Honestly the worst experience of my life. And with my child and trying to keep them healthy too. Oh and the 1 star id actually give it 0!

Leila Β· 11 September 2026

5/5

Google

Big thanks to Sarah and Andy for their help in securing me a fantastic flat! Sarah was immediately helpful and proactive when I came in inquiring about one of their listings, and got me a viewing straight away. Andy was polite, …

Matthew Β· 17 October 2025

Agent replied Β· 8 October 2025

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently used Austin and Wyatt to rent our property, Lara was so helpful and made the process so seamless and stress free!! Would highly recommend Austin and Wyatt & Lara!! Thanks again!

Lucy Β· 17 December 2025

Agent replied Β· 17 April 2026

Thank you for choosing Austin and Wyatt to rent your property! We are thrilled to hear that Lara provided you with a seamless and stress-free experience. We strive to provide exceptional service and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Brilliant service from Finley. He was always cheerful and happy. Found me a tenant for my flat , answered all of my questions that I asked . Finley was very professional and polite. Made the whole experience a good one. Would definitely recommend Austin Wyatt.

Jennie Β· 6 August 2025

Agent replied Β· 23 August 2025

Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Austin & Wyatt have been amazing at helping me find somewhere to rent. Working part time as a single mum has meant finding a landlord to take me in my situation has been difficult - but the team were so helpful, especially Yvonne, who tenaciously put me forward to landlords and called me with new properties regularly. I felt like a priority and I felt valued as a tenant when other agents let me down. They always called me back when they said they would and they were patient and understanding. I couldn’t fault them. Highly recommend them!

Nikki Β· 14 March 2024

Agent replied Β· 9 November 2024

Nikki Knight thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Finley was an absolute star when it came to all things renting. From supporting us with paperwork, answering last-minute questions, to even helping assemble a new bed in the property, he made the entire process incredibly easy. As two newer renters, we were treated with the utmost respect and care, just like any other client. We couldn’t recommend Austin & Wyatt and Finley more highly!

Hannah Β· 11 August 2024

Agent replied Β· 9 November 2024

Thank you Hannah for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service, Andy Hill has been great throughout the process and I've been very impressed and happy at every step. Would highly recommend.

Martin Β· 17 December 2025

Agent replied Β· 17 April 2026

Thank you for your kind words! We're thrilled to hear that Andy provided excellent service throughout your experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

⭐️⭐️⭐️⭐️⭐️ My experience with Austin & Wyatt Lower Parkstone has been excellent. Andy Hill provided an exceptional level of service, professional, approachable, and …

Mervin Β· 17 November 2025

Agent replied Β· 17 April 2026

Thank you for your kind words and 5-star review! We are thrilled to hear that you had an excellent experience with our team, especially with Andy Hill. We pride ourselves on providing exceptional service and we are so glad we could make … More

5/5

Google

Great experience with Austin & Wyatt. Finley was extra charming and really helpful. He made the process very seamless and easy as well as making me laugh. They have a zero deposit scheme which can can opt for subject to successful referencing, that is excellent and really saved me paying a huge amount upfront. 5 stars from me!

Natasha Β· 10 October 2024

Agent replied Β· 9 November 2024

Many thanks for your outstanding 5* review and your generous comments Natasha. Best wishes, Lucy, Customer Relations.

5/5

Google

Finley was absolutely fantastic in helping us find and move into our new flat. He made the whole process super easy and quick, with great communication throughout. Nothing was ever too much trouble, and he really listened to what we needed. We've honestly never had such a smooth moving experience before! Thank you so much!!

Bila Β· 10 October 2024

Agent replied Β· 9 November 2024

We're thrilled to hear that Finley made your moving experience smooth and stress-free. We appreciate your feedback and are delighted that you found the perfect flat with us Bila. Kind regards, Lucy, Customer Relations.

5/5

Google

Austin & Wyatt have been very efficient right from the start with renting my property. Always up-dated on what's happening with viewings etc and are always on hand to answer any questions. Very professional. Would only use them from now on. Yvonne is amazing if you want to speak to anybody, she's so helpful with the renting route and always happy to help. So, thank you all @ A&W

Sarah Β· 10 November 2023

Agent replied Β· 9 November 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We purchased a house through Austin and Wyatt. This involved the sale of my apartment. What should have been a simple sale with my property, became hugely drawn out due to other parts in the chain causing frustration. Despite what ended up being a long period of time because of this, Laura and the team managed to keep our onward purchase on board. Laura was also chasing right up and down the chain to secure this deal. It worked out well for us all in the end, but the majority of that was down to Laura's direct efforts within the transaction. We found both Laura and Charlie with whom we dealt with from Austin and Wyatt, extremely helpful and responsive. We would use them again and we highly recommend them. They are excellent problem solvers and a great local company. Thank you for helping us secure our home.

Sophs2208 Β· 10 November 2022

Agent replied Β· 9 November 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations

5/5

Google

Sarah and her team were most helpful and thoroughly professional throughout all our dealings with A&W.

Rex Β· 17 October 2025

Agent replied Β· 17 April 2026

Thank you so much for your kind words! We are thrilled to hear that Sarah and our team provided you with the utmost professionalism and assistance throughout your experience with A&W. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I choose to let out my property through Austin & Wyatt from the reviews on Google and have not been disappointed yet. They were very responsive with getting back to me all the time and quick with putting my property on the market. I was offered a good rental value and was very impressed with the different services they offer, aswell as the competitive pricing for their services! Would highly recommend. Thanks Nicholas and Chloe!PositiveResponsiveness, Professionalism

Craig Β· 10 November 2022

Agent replied Β· 9 November 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

Viewed at a property and put in an offer the same day. Had a phone call 24 hours after asking if i still wanted to proceed with offer. Confirmed yes and was told i did not have a mortgage in principle. Please be aware i had sent this before a viewing where a mortgage broker had already sorted the paper work for a confirmed mortgage and illustration. I was told to use there in house mortgage broker as would help with the sale for an offer i had put in for. Sent numerous of documents to this broker. I was then was told at the end by them that they would find me another property ( I could buy for higher then what i had viewed and sent documents within 24 hours of being asked). I asked if the property had gone and why i did not have any communication from the estate agents to confirm this. I then recieved a call after i complained to the mortgage broker about clarity and communication. Basically wasted my time when they knew the property had gone to try get myself to buy another property. I had seen numerous of properties by the estate agent on email for my properties that i had said time and time again dont meet my preference. Why was i completing this process if had already been sold to another buyer. When i spoke to the branch i was told i know its dissapointing. As i explained as i previously brought and sold a home that was not my issue. it was the lack of proffesionalism, clarity, communication and not responsive. If looking for an estate agent that wont waste time please do not use. Will not use this estate agent again for other buyers who dont want time wasted when selling their own home currently.NegativeResponsiveness, Professionalism

Bethany Β· 10 November 2021

Agent replied Β· 9 November 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Austin & Wyatt's Google reviews

Questions about Austin & Wyatt Lower Parkstone Sales

How many reviews does Austin & Wyatt Lower Parkstone Sales have?

Austin & Wyatt's Bournemouth, Christchurch and Poole office has 125 reviews across two platforms: 122 on Google, 3 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Austin & Wyatt Lower Parkstone Sales's rating?

Austin & Wyatt Lower Parkstone Sales is rated 4.8 out of 5 across all 125 reviews, and 4.9 out of 5 on Google from 122 reviews, checked 9 October 2026.

Where is Austin & Wyatt's Bournemouth, Christchurch and Poole office?

Austin & Wyatt Lower Parkstone Sales, 20 Station Road, Parkstone, Poole, BH14 8UB, Bournemouth, Christchurch and Poole BH14 8UB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.