Trusted Agent profile · Bournemouth, Christchurch and Poole
★★★★★
125 reviews across 2 platforms
20 Station Road, Parkstone, Poole, BH14 8UB, Bournemouth, Christchurch and Poole, BH14 8UB
Austin & Wyatt's office in Bournemouth, Christchurch and Poole, at 20 Station Road, is rated 4.8 out of 5 across 125 reviews on two platforms, including 122 Google reviews rated 4.9.
Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
5/5
GoogleFriendly and approachable staff. Felt comfortable to ask any question needed with regards to renting my house out.
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
4/5
GoogleI try rent house for long time and i find in this agency all i need good staff atencion help process very good not long thank you all staff especially Yvonne
Thanks for the excellent 5* review Sonia! Best wishes, Lucy, Customer Relations.
5/5
GoogleI just wanted to express my thanks to Scott and his team for the excellent service they provided in finding new tenants for my property company. They are very attentive and give close attention to the detail required provide good follow-up : excellent customer service. Regards Graham I can highly recommend their tenant finding service and look forward to working with him in the future.
Hi Graham Thank you for taking the time to leave this review. I am delighted to hear that we have managed to provide an excellent level of customer service and we will continue to do so for as long as you need! Kind regards, Chris
5/5
GoogleGreat staff - Finley was brilliant! Very helpful and got us sorted promptly into a flat - made a very stressful situation much easier!
Thank you for leaving us your superb 5* review Beth. Best wishes, Lucy, Customer Relations.
5/5
GooglePurchasing a new home for elderly relative. Hannah and the team were very helpful. We appreciated their support while trying to complete the purchase during Covid situation. Hannah was great at keeping us up to date with what was happening. We got more information from her than from our solicitors. Thank you for very professional, and friendly service.PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleAll the staff we dealt with at Austin & Wyatt in Lower Parkstone were super helpful and the team worked really hard to overcome any difficulties to progress our transaction through to successful completion.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFinding the right property to rent has been a real challenge recently, until we found Andy at Austin & Wyatt, both him and Fin have made the process effortless, with their efficiency, helpfulness and friendliness and we’re looking forward to moving into our new house in just over a weeks time. Thank you so much guys, you have been absolute superstars :-)
Thank you for taking the time to leave us this great 5* review Jo. Kind regards, Lucy, Customer Relations.
5/5
GoogleScott and his team were extremely professional from beginning to end with our first experience of renting our property.. They were prompt in getting tenants round to view the property and we were pleased with the advice given throughout... We would definitely recommend Scott and his team to anyone who is interested in renting out their property.. Thank you very much... Perfect ..
Hi Debbie Thank you very much for this 5* review and recommendation! It's great to hear that Scott and the team provided such good service and made your first experience of renting out your property a good one! Kind regards, Jake
5/5
GoogleGreat service from these folks, especially Finely, always on time, prompt responses, clear communication and overall a very painless process.
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleMany thanks to Hannah and her team for their support in helping me achieve my property purchase in a very efficient time frame. The 'Stamp Duty Holiday' clock was ticking but the assistance given to both myself and the vendor contributed greatly to completing the deal in good time. Highly recommended
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently I’ve rented out a property through Austin Wyatt in Lower Parkstone and I couldn’t be happier with their service. The team was incredibly responsive and always keeping me informed. From start to finish their professionalism made the entries process of rental smooth and stress-free.
Thank you for choosing Austin Wyatt for your rental needs, we are delighted to hear that our team provided exceptional service and made the process stress-free for you. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have dealt with Scott on many occasions over the years for both sales and lettings and found him to be efficient, professional and easy to work with. Competent at all aspects of his job and would definitely recommend. Having recently also dealt with his colleague Nicholas Anderson in Lower Parkstone I would happily return.
Hi Mr Mervin, Thank you for the great review. I'm happy to hear you received very good service from Scott. I will pass on your kind comments to the entire branch team. Kind regards, Sarah
5/5
GoogleI have just let my house through Austin & Wyatt and have found them to be very professional and willing to answer questions and concerns honestly and promptly. My particular thanks to Nic Anderson, Chloe Lee and Elizabeth Pope for their work in resolving outstanding issues and finding new tenants.PositiveResponsiveness, Professionalism
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleI’m a local landlord who does my letting business through Finley Davies-Heath at Austin and Wyatt in Lower Parkstone. Would like to say how professional he is and the whole letting team are at the Lower Parkstone Branch.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleFirst class service from Chloe & Nick from the letting site in lower Parkstone. Quick tenant finding as always, able to help and answear all questions within timely manner. Very patience with customers. Despite difficult times Chloe kept me updated, which I really appreciate.Thank you.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff are brilliant and will go above and beyond to help you. Nothing was too much trouble. Special mention to Yvonne and Libby.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent, Yvonne and her team are spot on, and we are worry free. So unusual for business today, you speak to humans!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleIncredible staff. They have worked so hard to find me a decent property to let, which is so hard to find within today's renting crisis. On the day of the move when there was one paperwork left to sign by my guarantor, EVERYONE in the office tried to call the workplace where they work to get a hold of them. When it turned out it was the fault of the phone lines of that workplace and when the paperwork was finally signed, they seemed genuinely so happy for me. Really lovely people who aren't doing their job just for their paycheck - they celebrate their colleagues when they succeed and support their clients in every way possible. Couldn't recommend more. Thank you to you all !
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleScott and his team did a superb job on letting a property for us!!! They had numerous viewings lined up on the day of completion and let the property within 24 hours. Excellent service, kept us informed throughout, very happy to recommend their services - job well done guys!!!
Hi Remi, Thank you for taking the time to leave us this excellent review, it is great to see that Scott and the Austin & Wyatt team in Poole were once again able to provide their proven 5* service. Many thanks again. Regan
5/5
GoogleFantastic service by the lettings team. Highly recommend them especially Yvonne who has been fantastic all the way through.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleHannah was brilliant through the entire journey of purchasing my flat. From the start there was clear communication, and at no point did I have to chase for information, Hannah was always one step ahead. Would highly recommend using Austin & Wyatt
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Scott @ Customer Relations.
5/5
GoogleBrilliant service from Finn and Andy. Made the whole process easy and stress free. I would recommend without hesitation. Totally delighted from start to finish.
Thank you for your wonderful review! We're thrilled to hear that Finn and Andy provided you with brilliant service and made the process stress-free for you. Your recommendation means the world to us. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleA friendly yet professional team. Chloe was always there to offer advice when required and guided me through every step of becoming a first time landlord. Would definitely recommend.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleScott and the team at Austin & Wyatt have provided an excellent service throughout the whole process of selling my flat. From first contact to completion Scott kept me fully informed with progress and helped push the sale forward. Definitely worth a 5 star rating!
Thank you Linda for your great 5 star review of the excellent service you received from our dedicated Austin & Wyatt team in Lower Parkstone. It is fantastic to hear that Scott kept you fully informed with the progress and helped push the sale forward. Best wishes, Emma.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Austin & Wyatt's Bournemouth, Christchurch and Poole office has 125 reviews across two platforms: 122 on Google, 3 on Trustpilot (across the whole business).
Austin & Wyatt Lower Parkstone Sales is rated 4.8 out of 5 across all 125 reviews, and 4.9 out of 5 on Google from 122 reviews.
Austin & Wyatt Lower Parkstone Sales, 20 Station Road, Parkstone, Poole, BH14 8UB, Bournemouth, Christchurch and Poole, BH14 8UB.
