Trusted Agent profile · Dorset and Hampshire

Verified

Austin and Wyatt estate agents in Poole, Bournemouth, Christchurch and Poole, Bournemouth and 2 more

4.7

★★★★★ Excellent

1,766 reviews across 11 offices and 3 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has 11 offices, in Poole (two offices), Bournemouth, Christchurch and Poole (three offices), Bournemouth, Southampton (three offices) and Lyndhurst (two offices) (Dorset and Hampshire). Together they have 1,766 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,760

Reviews on Google

All 11 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 11 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's 11 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,757 reviews on Google only. Show every review

5/5

Google

The service these provided from start to finish was fantastic. Would 100% recommend to anyone.We had Kyle and he would always respond within minutes to any questions we had or any problems. Thanks again

Rees · 13 October 2026 · Austin & Wyatt Canford Heath

Agent replied · 15 October 2026

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with Kyle. Our team is dedicated to providing top-notch service, and your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently rented a house through Austin& wyatt Agency and had a great experience. A special thank you to Tia Vincent for her excellent service, support, and professionalism throughout the process. Highly recommend!

Haikel · 10 October 2026 · Austin and Wyatt Bournemouth

Agent replied · 11 October 2026

Thank you for your wonderful review! We're thrilled to hear you had a great experience with Austin & Wyatt Agency. Tia is indeed a star, and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lara was extremely helpful during the initial viewings, referencing, answering all our questions and also during the moving process. Andy has also been fabulous as well! ☺️

Alyssa · 5 October 2026 · Austin and Wyatt Poole (20 Station Road)

Agent replied · 12 October 2026

Thank you for your wonderful feedback! We're thrilled to hear that Lara and Andy provided you with such great support during your experience. We strive to make the process as smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lara was extremely helpful during the initial viewings, referencing, answering all our questions and also during the moving process. Andy has also been fabulous as well! ☺️

Alyssa · 4 October 2026 · Austin & Wyatt Lower Parkstone Sales

Agent replied · 11 October 2026

Thank you for your wonderful feedback! We're thrilled to hear that Lara and Andy provided you with such great support during your experience. We strive to make the process as smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

If there we a 6th star I would give it. Kyle Nichols at Austin Wyatt has been exceptional throughout the sale of our property in a challenging market. You’re often told there isn’t much difference between estate agents. Having worked with another agent before Kyle, I can say that the person looking after you makes an enormous difference. Kyle brought experience, deep knowledge of the market and a genuine commitment to achieving the best value for our home while moving the sale forward efficiently. He followed through on every promise. He was available when we needed him, proactive in keeping things moving and generous with his time. What particularly stood out was his willingness to help beyond the sale itself. He took a personal interest in our onward property plans and offered advice and assistance even where there was no commercial benefit to him. That says a great deal about the care he takes with his customers. Kyle clearly takes real pride in his profession. He earns his reputation by looking after people, delivering results and doing what he says he will do. We’ve felt that throughout our experience with him. Thank you, Kyle, for going above and beyond. I would recommend you without hesitation.

Luke · 4 October 2026 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 11 October 2026

Thank you so much for your amazing review! We are thrilled to hear about your exceptional experience with Kyle at Austin Wyatt. Our team takes pride in going the extra mile for our clients, and Kyle exemplifies that commitment! Your recommendation means the world to us. Kind regards, Lucy, Customer Relations.

5/5

Google

Kyle and his team have been amazing from the moment I stepped through the door to completion. Their professionalism, communication have been second to none. Kyle went above and beyond, chasing solicitors house agents etc. resulting in a positive outcome. Would recommend Kyle and team without hesitation. Thank you for making the process less stressful !

Deborah · 4 October 2026 · Austin & Wyatt Canford Heath

Agent replied · 10 October 2026

Thank you for your wonderful review! We are thrilled to hear that Kyle and the team made your experience smooth and stress-free. Your recommendation means a lot to us, and we appreciate your trust in our services. Best Wishes, Lucy, Customer Feedback and Support Team

1/5

Google

DO NOT ENGAGE!!! Phone and earbuds were STOLEN from our home as multiple people were allowed UNSUPERVISED access. We've been living here for 6 months, paying our rent on time with no other issues, and we've already had 2 property inspections, handymen left right and centre sent by the landlady to fix whatever at her whim, and a viewing in our absence. Never in my life have I felt so unsafe, not to mention that the flat is in town centre and DAILY there are people doing drugs and overdosing on our doorstep. I am beyond disappointed! I still can't believe that my own things were stolen from what was supposed to be my home!! Who steals from a young mother with a baby in her care?! What kind of a messed up human being does this, not to mention that the agency have epically failed to secure our home during all of these visits! When you allow visits in your tenants' absence you assume THE HIGHEST DEGREE OF RESPONSIBILITY! You must ALWAYS SUPERVISE ANY VISITORS!

Elvira · 4 October 2026 · Austin and Wyatt Bournemouth

5/5

Google

Excellent service. The whole process was smooth, clear, and absolutely stress-free. Quick responses, clear guidance, and true professionalism. I really felt supported every step of the way. Highly recommended.

Matt · 4 October 2026 · Austin and Wyatt Southampton (26 London Road)

Agent replied · 11 October 2026

Thank you so much for your kind words! We're thrilled you had a fantastic experience with us! Your satisfaction means the world, and we’re committed to providing exceptional service every time. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

If there we a 6th star I would give it. Kyle Nichols at Austin Wyatt has been exceptional throughout the sale of our property in a challenging market. You’re often told there isn’t much difference between estate agents. Having worked with another agent before Kyle, I can say that the person looking after you makes an enormous difference. Kyle brought experience, deep knowledge of the market and a genuine commitment to achieving the best value for our home while moving the sale forward efficiently. He followed through on every promise. He was available when we needed him, proactive in keeping things moving and generous with his time. What particularly stood out was his willingness to help beyond the sale itself. He took a personal interest in our onward property plans and offered advice and assistance even where there was no commercial benefit to him. That says a great deal about the care he takes with his customers. Kyle clearly takes real pride in his profession. He earns his reputation by looking after people, delivering results and doing what he says he will do. We’ve felt that throughout our experience with him. Thank you, Kyle, for going above and beyond. I would recommend you without hesitation.

Luke · 3 October 2026 · Austin & Wyatt Canford Heath

Agent replied · 10 October 2026

Thank you so much for your amazing review! We are thrilled to hear about your exceptional experience with Kyle at Austin Wyatt. Our team takes pride in going the extra mile for our clients, and Kyle exemplifies that commitment! Your recommendation means the world to us. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service. The whole process was smooth, clear, and absolutely stress-free. Quick responses, clear guidance, and true professionalism. I really felt supported every step of the way. Highly recommended.

Matt · 3 October 2026 · Austin & Wyatt Southampton Sales

Agent replied · 10 October 2026

Thank you so much for your kind words! We're thrilled you had a fantastic experience with us! Your satisfaction means the world, and we’re committed to providing exceptional service every time. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

DO NOT ENGAGE!!! Phone and earbuds were STOLEN from our home as multiple people were allowed UNSUPERVISED access. We've been living here for 6 months, paying our rent on time with no other issues, and we've already had 2 property inspections, handymen left right and centre sent by the landlady to fix whatever at her whim, and a viewing in our absence. Never in my life have I felt so unsafe, not to mention that the flat is in town centre and DAILY there are people doing drugs and overdosing on our doorstep. I am beyond disappointed! I still can't believe that my own things were stolen from what was supposed to be my home!! Who steals from a young mother with a baby in her care?! What kind of a messed up human being does this, not to mention that the agency have epically failed to secure our home during all of these visits! When you allow visits in your tenants' absence you assume THE HIGHEST DEGREE OF RESPONSIBILITY! You must ALWAYS SUPERVISE ANY VISITORS!

Elvira · 3 October 2026 · Austin & Wyatt Bournemouth Sales

5/5

Google

We recently bought and sold our property through Austin Wyatt on Canford Heath branch. Kyle and his team were amazing, they went that extra mile making sure we ended up with our dream house. They supported us all the way. Checking things for us, keeping in touch with our buyers and our vendor and solicitors. We have no hesitation in recommending Kyle and his team. Well done guys. Thanks so much😃👍 Mr & Mrs Chapman

Veronica · 27 September 2026 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 11 October 2026

Thank you so much for your kind words! We are thrilled to have helped make your dream house a reality. Our team is dedicated to going above and beyond for our clients and we are so grateful for the recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had a viewing arranged with Jared last week, and we couldn’t have been more impressed with his service. Jared went above and beyond to accommodate us, booking the viewing outside of normal working hours and, when we got stuck in traffic, kindly waited for us on a Friday evening. He then spent a great deal of time at the property with us, never making us feel rushed. He was friendly, informative and, most importantly, very honest and transparent, which we really appreciated. He explained lots about the property and the process involved and was incredibly helpful throughout. Jared is a real credit to the team and is a great example of excellent customer service. Thank you again, Jared!

Erin · 27 September 2026 · Austin & Wyatt Lyndhurst Sales

Agent replied · 11 October 2026

Many thanks for leaving us your amazing 5* review! We are thrilled to hear that Jared provided you with exceptional service during your viewing. We pride ourselves on going above and beyond for our customers and we are proud to have Jared as a part of our team. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently bought and sold our property through Austin Wyatt on Canford Heath branch. Kyle and his team were amazing, they went that extra mile making sure we ended up with our dream house. They supported us all the way. Checking things for us, keeping in touch with our buyers and our vendor and solicitors. We have no hesitation in recommending Kyle and his team. Well done guys. Thanks so much😃👍 Mr & Mrs Chapman

Veronica · 26 September 2026 · Austin & Wyatt Canford Heath

Agent replied · 10 October 2026

Thank you so much for your kind words! We are thrilled to have helped make your dream house a reality. Our team is dedicated to going above and beyond for our clients and we are so grateful for the recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Everyone was really helpful and on our moving day their a was a fire above the building in Bournemouth but they sorted us going to Poole and we were only delayed by half an hour

Jake · 20 September 2026 · Austin and Wyatt Bournemouth

Agent replied · 11 October 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Sarah Watkins has been excellent.  Really helpful, kind and professional throughout.  Thank you so much. Madeleine has also been proactive and responsive. Thank you for excellent work.

Jenny · 20 September 2026 · Austin & Wyatt Lyndhurst Sales

Agent replied · 11 October 2026

Thank you for the wonderful feedback! We strive to provide proactive and responsive service to all of our clients. We appreciate your business and are always here to help with any needs you may have. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Exceptional service from all of them at the Canford Heath branch. Very professional, polite and attentive. I would always recommend them as my 1st choice in Estate Agents in tbe area. I wish them all the success that they deserve. Thanks for the sale guys.

Diana · 11 September 2026 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 11 October 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Everyone was very helpful and seemed to know exactly what type of home I wanted

Ann · 11 September 2026 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 11 October 2026

Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Kyle and his team have been absolutely brilliant from start to finish, sometimes under difficult circumstances. Without hesitation, we would wholeheartedly recommend Austin & Wyatt to anyone contemplating selling their property. Definitely an exceptional service....

Ian · 11 September 2026 · Austin and Wyatt Poole (15 Adastral Square)

Agent replied · 11 October 2026

"Thank you so much for the kind words! It was our pleasure to assist you in selling your property and we are glad we could provide exceptional service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Really helpful and really quick service. From seeing a property to viewing to accepting took less than a day! Thanks Tia

Andy · 11 September 2026 · Austin and Wyatt Bournemouth

Agent replied · 11 October 2026

Thank you for the amazing feedback, Tia! We're thrilled to hear that our speedy service was able to fulfill your needs. We strive to provide efficient and helpful assistance to all of our customers. Looking forward to working with you again in the future. Cheers! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for a wonderfully smooth moving experience with Austin & Wyatt! Anna and the team were incredibly accommodating from start to finish, patiently answering every question we had and always available whenever we needed them. Their support was fantastic throughout the whole process, from the property viewing right through to sorting out our parking arrangements. This letting agency genuinely cares about making the move easy for their clients. Highly recommend! Thanks Anna and team!

PJ · 11 September 2026 · Austin and Wyatt Bournemouth

Agent replied · 11 October 2026

Thank you so much for your glowing review! We're thrilled to hear that you had a smooth moving experience with Austin & Wyatt. Our team takes great pride in providing excellent service and we're glad to hear it made a difference for you. We appreciate your recommendation and wish you all the best in your new home! -Anna and the Austin & Wyatt team.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

We had a really good experience with Austin & Wyatt Bournemouth during our recent move. The team especially Tia was very helpful, professional and responsive throughout the whole process. They made the moving process very straightforward, and were always available whenever i had any questions. Really appreciate their support and would happily recommend Austin & Wyatt Bournemouth to others.

Chaitanya · 11 September 2026 · Austin and Wyatt Bournemouth

Agent replied · 11 October 2026

"Thank you so much for your kind words! We strive to make the moving process as smooth and stress-free as possible, and we're thrilled to hear that Tia and our team were able to provide such great service. It was a pleasure working with you, and we greatly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Anna and the team and Austin & Wyatt were brilliant. They were so helpful and went above and beyond to make sure everything went smoothly with my let. Highly recommended!

Maddie · 11 September 2026 · Austin and Wyatt Bournemouth

Agent replied · 11 October 2026

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Rating only, no written review.

Aimee · 11 September 2026 · Austin and Wyatt Bournemouth

Agent replied · 11 October 2026

It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole (15 Adastral Square) has the most, with 264 reviews rated 5.0 out of 5, followed by Austin & Wyatt Canford Heath with 243.

Where are the Austin and Wyatt offices?

The 11 Austin and Wyatt offices, by town:

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.

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Tell us what you need and up to 3 trusted local agents will be in touch.

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