Trusted Agent profile · Dorset and Hampshire

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Austin and Wyatt reviews in Poole and Southampton

5.0

★★★★★ Excellent

264 reviews across 2 offices and 2 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has two offices, in Poole and Southampton (Dorset and Hampshire). Together they have 264 reviews on two platforms, rated 5.0 out of 5 overall.

Google logo

5.0 / 5

262

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

All the team at Austin &Wyatt were first rate ,Marcus, Ben, and Kyle Kept all parties informed of progress,Highly Recommended, would definitely use again.

Tim · 28 October 2023 · Austin and Wyatt Poole

Agent replied · 25 November 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We couldn't of asked for a better service. Kyle the Manager was superb. He kept us well informed and his professional approach was first class. Wouldn't hesitate to recommend their services.

Roy · 26 October 2023 · Austin and Wyatt Poole

Agent replied · 25 November 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Just completed the property purchase. The process has been taking close to 3 months. Ben Leaper is very helpful in the process as well as after-sale service. Highly recommended. / Alex

Popeye · 26 September 2023 · Austin and Wyatt Poole

Agent replied · 25 November 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Would highly recommend Kyle and the team at Austin & Wyatt Canford Heath. From start to finish they have been proactive, responsive, honest and supportive throughout the selling process. There is no other estate agent I would use!

Stephanie · 26 September 2023 · Austin and Wyatt Poole

Agent replied · 25 November 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Very helpful, empathetic and professional agents. I have just sold my house through them, however the solicitor I was assigned for the conveyancing was appalling, the complete opposite. A&W helped tremendously, by pushing the solicitors on both sides, resulting in a positive outcome, just within the timescale I needed. Ps, if you're offered Conveyancing Direct, I would recommend that you politely decline.

Tony · 6 August 2023 · Austin and Wyatt Poole

Agent replied · 27 August 2023

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

We cannot express our gratitude enough to Kyle and his team. Our house buying was met with one hiccup after another. Kyle was there to hold our hand all the way liaising with all in the chain to try and speed things along. And we were the buyers of a bungalow he was selling. We have no hesitation in recommending this team and Austin Wyatt Canford Heath. They went above and beyond first class service. Thank you

Christine · 23 July 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We would like to thank Kyle and his team for helping us to purchase our first home. Kyle was professional,knowledgeable and very helpful, he guided us through each step, answered all queries and always kept us informed. It was absolute pleasure to work with him. Highly recommended. Mansour & Maria

Mansour · 16 July 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

A late review but one that’s definitely worth it. First time buyer last year and completely in the dark about the property world however Kyle at Austin and Wyatt was amazing. Made the whole process stress free and was always at the end of the phone or email when we needed him. I couldn’t recommend them enough. Thanks Kyle. We love our home and will be returning in the future

Laura · 9 July 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Kyle from Austin & Wyatt made our first house purchase a breeze! He was incredibly helpful, always ready to assist, and extremely friendly. Kyle's expertise and knowledge were evident throughout the process. He guided us every step of the way, answering our questions and providing valuable insights. His attention to detail and commitment to our satisfaction were exceptional. Kyle's excellent communication skills kept us informed and reassured. We highly recommend Kyle as your agent for a smooth and enjoyable home-buying experience. Thank you, Kyle!

Kornel · 9 July 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Liz · 30 June 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have been really pleased with the help care and support we have had from Kyle and Arron. We would definitely recommend them to friends and family.

Gillian · 30 June 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Have recieved five star service from Austin & Wyatt, having recently bought and sold through them. Excellent communication, good team work and efficient liasing with all parties. The team pitched it just right with us and were attentive but not pushy. Very happy that we chose AW and would highly recommend to anyone thinking of buying / selling.

Charis · 30 June 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I'd like to recommend Austin & Wyatt very highly; they were very helpful at all stages of our sale with advice and assistance. Communication was excellent with regular updates as the sale progressed and sensible advice was provided when needed. Most of the office assisted with the sale in some way, including help with our ongoing purchase for a survey. All in all, a very effective and pleasant experience.

Simon · 30 June 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Austin & Wyatt were absolutely fantastic with the selling of our property. Kyle Nichols really helped us above and beyond what he needed to. He also really helped with the purchase of our new property and we don't know where we would have been without his help. He made a very fraught experience tolerable. A big thank you to all of the team.

Jan · 1 May 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

It has been a tricky 6 month process to cross the line with my house purchase, but Kyle has been great. Chasing things up daily when it got critical, and keeping me informed. Appreciated his help through a frustrating few months!

Hannah · 1 April 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I'm giving 5 star rating they sold my 23 years static caravan within two months. Marcus Hofmann was very professional and very confident that it will be sold. The photos Marcus took and the information about the caravan was professional. When Marcus was out I was assisted by Kyle and Ben. You are never left concerned what's happening, they update all the time. I'm very happy to deal with them, hopefully again his year. GOOD SERVICE WELL DONE

Cindy · 2 March 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

We purchased a property in Canford Heath and Austin & Wyatt were the estate agents representing the sellers. It was a rocky road and Kyle (the estate agent) helped us through it admirably. He went out of his way on more than one occasion to both expedite and smooth the transition more than we could hope for, even to the point of taking the keys to the property for the removal men to gain access while we were stuck in traffic! Really quite exemplary service. If we ever decide to move again (and I certainly hope that isn't for some considerable time...), we will ask him to represent us without hesitation.

Chou · 2 March 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

It’s really lovely to read another 5* review and your kind words. Many thanks, Lucy, Customer Relations.

5/5

Google

I would highly recommend Austin & Wyatt, Canford Heath. Kyle and Jane were efficient, helpful and friendly when I was selling my house. They were very supportive and kept me advised at all stages of the process.

Jill · 31 January 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

From the start to finish of selling our property, Kyle made it plain sailing with a very professional approach in all areas and matters dealt with. I would highly recommend Austin & Wyatt and will be using their services again in the future when needed!!!!!

Katie · 31 January 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

4/5

Google

Kyle has been nothing but helpful and has truly gone above and beyond to make sure the process goes as smoothly as possible, would recommend to everyone!

Abbie · 1 January 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Definitely recommend Austin and Wyatt Canford Heath, Kyle and Marcus were very professional and supportive throughout the whole process, which went very smoothly. Can't thank you enough

Amanda · 1 January 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for your excellent 5* review and your kind words. Kind regards, Lucy, Customer Relations

5/5

Google

The team at Austin Wyatt are very professional and had a great service from them always returning calls and emails. Also keeping in contact with solicitors to push them when needed Many thanks for all the support and hard work

Bruno · 1 January 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

Communication was our big concern, we have sold in the past with little to no updates. This was not the case with Kyle and his team. We had regular contact with updates far beyond what I was expecting. Their knowledge of the area made things so smooth and easy. I really can't recommend them enough. If your thinking of moving around this area there will be no one better. Thank you to them all!!!

Daniel · 1 January 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Kyle gave us a friendly and professional service, always keeping us to date during the sale of our home. Would very much recommend the services of Kyle and his team at Austin Wyatt, Canford Heath.

Barry · 1 January 2023 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole has the most, with 263 reviews rated 5.0 out of 5, followed by Southampton with 1.

Where are the Austin and Wyatt offices?

The two Austin and Wyatt offices, by town:

  • Poole: 15 Adastral Square, Canford Heath, Poole, Dorset, BH17 8SA
  • Southampton: 19 Middle Road, Park Gate, Southampton, Hampshire, SO31 7GH
Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.

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