Trusted Agent profile · Dorset and Hampshire

Verified

Austin and Wyatt reviews in Poole and Southampton

5.0

★★★★★ Excellent

253 reviews across 2 offices and 2 platforms

www.austinwyatt.co.uk/forsaleoffice/canford-heath/1063

Austin and Wyatt has two offices, in Poole and Southampton (Dorset and Hampshire). Together they have 253 reviews on two platforms, rated 5.0 out of 5 overall.

Google logo

5.0 / 5

251

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Austin and Wyatt's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Austin and Wyatt office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have just purchased a house through Austin & Wyatt. We weren't successful on the first bid, someone else was. They then pulled out a few weeks later and Kyle Nichols called us right away as he knew how much we wanted the house. Kyle is absolutely on top of everything, very proactive with brilliant communication. Im genuinely impressed and can't say enough good things about the experience working with Kyle.

R · 30 July 2022 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thanks so much for this fantastic 5* review. We appreciate your feedback and kind words. Graham - Customer Relations

5/5

Google

Very pleased with the whole service from the original contact to discuss the selling of our property, right through to the final point of completion. All staff were very attentive, knowledgeable and professional would recommend their service 100%PositiveResponsiveness, Professionalism

Liz · 11 January 2022 · Austin and Wyatt Poole

Agent replied

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Canford Heath Office are great, informative, professional and very understanding We sold our house after living there for 27 years, it was a daunting task for us but both Kyle and Marcus were patient and understanding. We highly recommend them.PositiveResponsiveness, Quality, Professionalism

Helen · 24 December 2021 · Austin and Wyatt Poole

Agent replied · 23 December 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

I cannot praise the staff enough, always there to help with any problems. Special thanks to David for all his patience showing me so many properties over the last few years and Kyle for all his help. He is very professional and reliable, unlike the useless solicitors I had to deal with.

Penny · 26 October 2021 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently sold our property via this branch and we have been very impressed with the service we received from start to finish! All staff members are friendly, knowledgeable and professional! We had a fairly big chain and the level of communication between myself, Estate agents and solicitors has been first class. They also worked tirelessly to keep our chain together for which we are truly grateful! We would highly recommend using this branch, and we will definitely use them again!

Dwaine · 26 September 2021 · Austin and Wyatt Poole

Agent replied

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

I would recommend Kyle David and Marcus to anyone buying or selling a property. They were very professional and friendly and the communication was A*.PositiveResponsiveness, Quality, Professionalism

Beverley · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely fantastic. Could not of been more helpful. Many thanks Kyle and gang.PositiveResponsiveness, Quality, Professionalism, Value

David · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your wonderful 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Clearly communicated with us throughout the process . Always chasing up all parties involved to keep the process moving .PositiveResponsiveness, Quality, Professionalism

Alec · 28 August 2021 · Austin and Wyatt Poole

Agent replied

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Great attention to detail, always courteous and strived to get the best price possible for my property.PositiveResponsiveness, Quality, Professionalism

John · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your great 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

The service was amazing, we were marketed and sold in super quick time and the team were so friendly and helpful !PositiveResponsiveness, Quality, Professionalism, Value

Emma · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Great communication with Kyle and David. Both super friendly and helped with any queries.PositiveResponsiveness, Professionalism

Gabby · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Many thanks for your great 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

Just bought a house through Austin Canford and they were absolutely brilliant! Can’t fault them at all! Kyle and the team were on it and it was such a smooth transaction :)PositiveResponsiveness, Quality, Professionalism

Lydia · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The team has great local knowledge and was very enthusiastic about selling our property. It went on the market quickly and sold within 2 weeks. We had weekly updates on progress through to completion. Highly recommended.PositiveQuality, Professionalism

Alan · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Kyle is professional extremely pleasant and helpful and I would recommend Kyle to anyone Kyle also moved some garden items into garage of new property which he did not have to do.. I would certainly use Kyle and Austin Wyatts again and have recommended the firm to friends and family.PositiveResponsiveness, Quality, Professionalism, Value

Margaret · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Kyle Nichols was very polite, friendly and professional. His follow up was excellent and I would have no hesitation in using him again, or recommending him to friends and family.PositiveProfessionalism

Malcolm · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Many thanks for your fantastic recommendation and 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

Always helpful and responded to questions really quickly and got the job done. Our agent Kyle Nichols was friendly without being pushy would always reccomend him and the Canford Heath branch. Professional and friendly.PositiveResponsiveness, Professionalism

Christine · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations

5/5

Google

Kyle Nichols was excellent in assisting us with our purchase. No request was too big, he did everything he could to help get the sale agreed and over the line. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Holly · 28 August 2021 · Austin and Wyatt Poole

Agent replied · 30 July 2023

Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

From the moment we put our house on the market David, Marcus and Kyle have provided a first class service. They have been most helpful, ensuring the sell of our home went smoothly. Can’t thank them enough.PositiveResponsiveness, Quality, Professionalism

Rosemary · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Moving from Suffolk to Dorset was always going to be a challenge. COVID made house hunting particularly difficult. Of all the agents we contacted, this team showed the most interest and really helped us to find the right home. The viewings were professionally and safely done and once the sale was agreed they helped to progress matters through to completion. They kept us informed throughout...who could ask for more? Very pleased!PositiveResponsiveness, Quality, Professionalism

Adrian · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your wonderful 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

Canford Heath Office are great, informative, professional and very understanding We sold our house after living there for 27 years, it was a daunting task for us but both Kyle and Marcus were patient and understanding. We highly recommend them.PositiveResponsiveness, Quality, Professionalism

Stuart · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Kyle was amazing at chasing the sale and purchase through the hiccups at the last minute. He kept me informed about every little thing, and with a bit of teamwork we got exchange and completion through on the same day. He was an absolute star, and I couldn't have done it without him. I was told at the start he was good, and he absolutely was!PositiveResponsiveness, Quality, Professionalism, Value

Sue · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Many thanks for your amazing 5* review! Best wishes Lucy, Customer Relations.

5/5

Google

Kyle Nichols is an exemplary estate agent. He certainly knows the market and certainly and easily managed to sell my house for me. Very communicative and quick to explain anything I wasn't sure about. Really nice guy and an asset to Canford Heath.PositiveResponsiveness, Quality, Professionalism, Value

David · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for the wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Dear Jane, I’m sorry for the delay in sending you this but things have been very busy our end. However I was so impressed with your presentation and sales skills I feel compelled to write you this recommendation both to you personally and on Google. We viewed a property with your company and then needed, at late notice, a second viewing. This is when we met you! Punctual and prepared and enthusiastic. It’s so refreshing to meet someone who enjoys their job. You knew so much about the property it really helped us to make a decision. You also asked good questions which helped us to think clearly about our needs. You are a very experienced estate agent and value, time served and knowledgeable. You knew the area, the building and were able to tell us so much information. Although we went on to buy another property I wanted others to know to put their trust in you to sell or find homes. Your employer would do best to ensure they keep you and I would say a promotion should be in order too! Many regards Lara and GaryPositiveResponsiveness, Quality, Professionalism

Lara · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Have finally completed on the sale of our house after 10 long months thanks to Kyle Nichols' persistence. He kept us in the loop every step of the way, communicating up and down the chain. Kyle was the consummate professional and I would happily recommend Austin and Wyatt's excellent services.PositiveResponsiveness, Quality, Professionalism, Value

William · 28 August 2021 · Austin and Wyatt Poole

Agent replied

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Austin and Wyatt

Which Austin and Wyatt office has the most reviews?

Poole has the most, with 252 reviews rated 5.0 out of 5, followed by Southampton with 1.

Where are the Austin and Wyatt offices?

The two Austin and Wyatt offices, by town:

  • Poole: 15 Adastral Square, Canford Heath, Poole, Dorset, BH17 8SA
  • Southampton: 19 Middle Road, Park Gate, Southampton, Hampshire, SO31 7GH
Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.

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