Andrew Grant reviews from buyers

★★★★★ 5/5

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Never thought I would recomment an Estate Agent but...

Andrew Grant, Droitwich were helping me with a property purchase - and went above and beyond to help; being quick to answer queries, and getting information from and chase the vendor. They remained helpful and positive with me, even when the vendor was being lerss than helpful (and eventually pulling out of the sale). A special mention in particular to Lara Payne and Georgina who were my primary contacts at the branch.

Stuart · 13 April 2017 · Andrew Grant

★★★★★ 5/5

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Excellent, friendly service

We were so pleased with the friendly and professional service we received. Vicky kept on top of the whole chain making the process much easier.

Victoria · 4 April 2017 · Andrew Grant

★★★★★ 5/5

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House purchase

Even though Andrew Grant was not my estate agent, Sarah went above and beyond to move the sale through as quick and smoothly as possible. Many thanks for all of your hard work

Gary · 21 March 2017 · Andrew Grant

★★★★★ 5/5

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Bought and moved in within 5 WEEKS!!!

Great service from start to finish. I also used AG's Conveyancing team who helped make the process go as smoothly as possible at a great price too. Thank you to Rebecca @ Stourbridge and Katie & Hayley @ the Conveyancing team.

Simon · 14 March 2017 · Andrew Grant

★★★★★ 5/5

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Purchase

Purchased a property recently from Andrew Grant Stourbridge and dealt Nick Lawton.. Brilliant service nothing was to much trouble! I drove the poor man Mad but he never complained.

Michaela · 27 February 2017 · Andrew Grant

★★★★★ 4/5

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Reasonable Agents

We were reasonably pleased with Andrew Grants in Stratford upon Avon. We did find they were sometimes not as committed as they could have been. We felt sometimes things were made more difficult than they actually were. On completion we were brought the keys as they were in the area, which was kind but no personal touch like most other agents we have dealt with. Such a shame really.

Lynne · 21 February 2017 · Andrew Grant

★★★★★ 5/5

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Excellent, high quality service.

We have just exchanged contracts after a very long and extremely complicated purchase of our dream home. All the staff at Andrew Grant in Ludlow, especially Jane Bingham, Julie Lane and Magi Alexander, have been absolutely wonderful and held our hands all the way through. They have been ultra professional but also incredibly kind and personal through what has been a very difficult few months. Both my husband and I would strongly recommend Andrew Grant, having sold our house through the Kidderminster branch, but especially all the staff at the Ludlow branch. A brilliant Estate Agent!

Lydia · 15 February 2017 · Andrew Grant

★★★★★ 5/5

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Endorsement of an excellent team @ Stourbridge

I would like to thank Nick & his team for holding my hand through the purchase of my new home. The entire team were always on hand to help with any queries I had. Most of all, I soon realised that they were a fantastic media to speeding up the legal process so I could get over the finishing line! Many thanks Alison Groves

Alison · 10 February 2017 · Andrew Grant

★★★★★ 5/5

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Efficient and professional - highly recommended

The sale of our home to HS2 was protracted, complicated and emotional. As the agents acting for our vendor, Andrew Grant Country Homes took our unusual circumstances in their stride. George and Mary Ann in particular, were excellent liaising between us with our endless delays caused by HS2 and our increasingly stressed vendor and chain. We all got there in the end but without Mary Ann's calm management, things would undoubtedly have been even more fraught. Although we were not Andrew Grant's Client, we would have no hesitation in using them ourselves in the future and highly recommend them to others. As a purchaser from outside the area, we also found their brochures particularly well presented and informative.

Al · 8 February 2017 · Andrew Grant Country Homes

★★★★★ 5/5

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Rating only, no written review.

Evie · 23 January 2017 · Andrew Grant

★★★★★ 4/5

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Successful but Slow Purchase

We found the staff at Andrew Grant to be friendly, helpful and knowledgeable, The purchase process after our offer was accepted was slow but this probably had more to do with the vendor than the Andrew Grant staff.

Julie · 17 January 2017 · Andrew Grant

★★★★★ 4/5

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Helpful clear advice, with prompt attention to queries

I found the agents efficient and courteous and the staff were very pleasant to deal with. 'After sales service' has been very helpful, particularly given the distance from my current address to Ludlow.

Philip · 16 January 2017 · Andrew Grant

★★★★★ 5/5

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Excellent service, friendly efficient staff.

Was a pleasure to work with the staff who couldn't do enough to aid the process of buying the house and answered each and every query with patience and good humour. House transfer went smoothly and I would recommend them highly.

Debbie · 20 December 2016 · Andrew Grant

★★★★★ 1/5

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Bad review

Buying a house should be a happy, wonderful time. Unfortunately this was not the case. From the start we were dealing with people who lied to us and deceived us. My husband and I put an offer in on a house in Feb 2016, we were advised the client wanted this done ASAP and was prepared to move into rented accommodation. 5 months down the line, we had paid for the searches etc and everything else that comes with buying a house, We were constantly being told that the client was looking into rented accommodation. after 5 and a half months of this mess we then got a call from our solicitor to state that the vendor was pulling out of the sale!! it broke us. We were living out if boxes. It took all our strength to even consider looking again, but after a week we did. We spoke to the agents and explained that this time we were not going to be messed around. we found a property and still reeling from the experience that we had just been through, we arranged a viewing. I should have run away when I asked the agent who was showing us around questions about the property, we got told "oh I don't know I'm just here to show you around". HE KNEW NOTHING ABOUT THE PROPERTY!!!! we may as well have looked by ourselves. Because there was nothing else in our price range, we put in an offer. It was declined, they said if we offered £1000 more they would accept and said this was to be completed be end of August, so we agreed. once again we were told the vendors were prepared to move into rented accommodation. August came and went, every day on the phone to both solicitors and estate agents. The agents were useless in giving us information, We were then told we were now in a chain and could be here for sometime!!!!!! I was ready for pulling out after being lied to!!! WE FINALLY COMPLETED 25TH NOVEMBER!!!!3 months after being told this needed to be done by August. When we were told things were ready on the Friday we were also told that we had a voucher to collect for our troubles. We were told this could be used to help with xmas or buy something for the house. So we get there and are handed our key and a £20 voucher!!!! £20, what the heck am I going to buy for £20 from Next?? So i suppose you now want a review. well my review is this. You put into place a contract that a vendor needs to sign to say that they will move into rented. TWICE we were told this and TWICE we were lied to by YOU. We have spoken to both vendors who have stipulated that they had no intention of moving into rented accommodation. £20 was not enough of a compensation token. Thank you

Nicki · 15 December 2016 · Andrew Grant

★★★★★ 5/5

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Helpful and Responsive

Andrew Grant were very helpful during the sale in moving things along when required. They were friendly, approachable and informative. I would definitely use them again.

Catherine · 15 December 2016 · Andrew Grant

★★★★★ 5/5

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First Class Service

I have recently purchased a house through Andrew Grant Worcester with Mary Ann dealing with the sale on behalf of the vendors. There were some delays due to the individual circumstances of members of 'the chain', but Mary Ann communicated excellently, kept me up to date and was a pleasure to deal with all the way from offers to exchange.

Gareth · 13 December 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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went above and beyond

Provided regular updates and worked with me to conclude the move as quickly as possible including talking to other parties in the chain.

Trevor · 7 December 2016 · Andrew Grant

★★★★★ 5/5

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Successful Purchase

My husband and I have recently completed the purchase of a property through Andrew Grant in Droitwich. Our purchase was a complete success, thanks to the efforts of Jane Cleaveley. She is a credit to the office and the company. She worked tirelessly to ensure this transaction ended well for both the vendor and the purchaser. We would highly recommend the branch manager, Lara Payne and all her team at the Droitwich office, as they provided us with excellent service throughout this purchase.

Anne · 2 December 2016 · Andrew Grant

★★★★★ 5/5

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Great to deal with

Phil and his team were a pleasure to deal with throughout the whole process. The agents were extremely patient, helpful and professional at all times. Would highly recommend.

Richard · 29 November 2016 · Andrew Grant

★★★★★ 5/5

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Extremely helpful and warm friendly assistance with property purchase..

After having lived at our farm for 32 years, the thought of moving home was quite stressful but we needn't have worried, because we received a very warm, friendly welcome from Mary Ann Williams at the Andrew Grant office at the Worcester Branch. Mary has provided dedicated support throughout by regularly keeping in touch with us over the whole sale procedure.. . We would definitely recommend the Andrew Grant office., as their service has been second to none when compared to all the other estate Agents operating in our chosen area. Lesley Partridge..

Lesley · 23 November 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Excellent service

Vicky has provided a professional and consistently helpful service. She has kept us calm and most importantly informed throughout the process. This is something the estate agent handling the sale of our house failed to do. We would definitely recommend this branch and Vicky in particular.

Sarah · 22 November 2016 · Andrew Grant

★★★★★ 5/5

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Very professional and helpful from the buying process to the completion date .

The staff at Worcester branch was great . He answered my queries prompt and helped me to buy the house that I wanted . There is nothing negative to say about it .

Isabel · 17 November 2016 · Andrew Grant Country Homes

★★★★★ 5/5

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Effective, efficient and responsive

During our six month search for a house in Henley, Debbie at Andrew Grant was the only person to maintain regular phone contact. I can't recall receiving a single call from any of the other agents despite registering with them all. Once the purchase was agreed regular contact was maintained until completion.

DArcy · 17 November 2016 · Andrew Grant

★★★★★ 5/5

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Couldn't be better

The agent was very knowledgeable about the property & the area. She was also a great help throughout the purchasing process. She could not have done a better job.

Anonymous · 14 November 2016 · Andrew Grant Country Homes