Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe have recently let our property with the support of the team at Acorn in Dartford. As first time landlords, the team were helpful in supporting us through what we needed to do from our end. We chose Acorn as James, Harry and the wider team gave us the confidence that they would find us the best tenants suited to our property; which we believe they did. Thanks.
Samantha · 11 June 2022 · Acorn Dartford
Agent replied · 10 June 2024
Thank you Samantha for leaving us a 5* review. We are really happy that you were pleased with the service you received from James and Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAs a first time renter and having just moved to the UK, it was tough finding a perfect home for my family. However, Harry has to be the one of the kindest agents who isn’t only passionate about his job, but cares about his client. From the first meeting, I knew he would find us a good one, and he did. Grateful for you and of course I’m referring Acorn to as many people as I can, courtesy Harry.
Olayinka · 11 June 2022 · Acorn Dartford
Agent replied · 10 June 2024
Thank you Olayinka for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThank you very much to Harry and Acorn properties for helping us secure the perfect property. From the first viewing to picking up keys, the entire process was seamless and straight forward with Harry doing everything possible to make sure we executed on time.
Our process was a bit complicated with us just relocating but Harry was very dedicated and extremely helpful in advising us and moving the process along swiftly. This is what I expect a good agent and we got it! Couldn’t be happier.
Oroma · 11 June 2022 · Acorn Dartford
Agent replied · 10 June 2024
Thank you Oroma for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Harry and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleA HUGE thank you to the staff at Acorn.
I was recommended to choose this estate agency by a relative and I’m so pleased I’ve had the same consistency and drive that he had experienced.
The sale of my property was not straightforward but from start to finish the staff were professional, super supportive and kept me regularly updated.
As a result I felt confident that nothing was missed and all went well.
My special thanks go to Amelia who was brilliant ! Her knowledge and skills were second to none and all the way through she liaised with everyone to ensure this process went smoothly and quickly as possible.
I have absolute no hesitation in recommending this fabulous team.
Jackie · 11 June 2022 · Acorn Dartford
Agent replied · 10 June 2024
Thank you Jackie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amelia and her colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Tanya · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thanks Tanya for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Jackie · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thanks Jackie for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleProfessional all through and after the letting.
Friendly helpful staff.
Thank you for all the help and guidance through my first letting.
Alan · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Alan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery Helpful and welcoming staff especially Amir who was very approachable and helped us with our move.
Harsandeep · 10 June 2022 · Acorn Erith
★★★★★ 5/5
GoogleWOW , WOW , WOW
6 times I have them to help us .
6 times they have exceeded my requests .
All I can add is honesty , politeness , efficiency , speed , What more does it take .
I am very grateful , the staff are fantastic , and the representative fabulous .
Martin · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thanks, thanks, thanks, thanks, thanks thanks Martin for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThey were fair and honest in negotiating the price and extremely helpful and proactive in getting the house purchase moved forwards. A great team to work with. I cannot speak highly enough of their efforts and help.PositiveResponsiveness, Quality, Professionalism, Value
Trevor · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Trevor for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleFrom the onset Lilia and Antoaneta ensured that we were very well informed and responded very quickly to our many enquiries.
The service was second to none. Both members of staff was Very easy to work with, very professional and knowledgeable.
We had a very pleasant experience and just wanted to thank those 2 staff in particular but also the entire Acorn team.
odingo and KimonaPositiveResponsiveness, Quality, Professionalism, Value
Odingo · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Odingo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and Antoaneta. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery impressed with the services of Lilia. She has extensive knowledge about the property and the surrounding area and understands the client’s requirements. She has the client’s interest on top of the list and provides first class customer services. I highly recommend her to anyone are looking for property in the South east.
Hirak · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Hirak for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service. Friendly, professional and always prepared to go that extra mile. We would add an extra note for Amir as he was always at the end of the phone with an anwer when needed. Our house was sold literally within hours of going on the market with them. Would certainly recommend Acorn to anybody thinking of selling.PositiveResponsiveness, Quality, Professionalism, Value
Randall14 · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Randall14 for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJoe and Amir have been fantastic from start to finish. They have kept us updated throughout and have been very proactive with our sale. We could not be happier with the service provided and thank them for making the whole process stress free. We would 100% recommend.
Nadine · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Theresa for leaving us a 5* review. We are really happy that you were pleased with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAfter being messed around for quite sometime with a buyer we contacted Acorn. Joe and Amir and the team delivered and the property was listed and sold within a few days! We would not hesitate to recommend this team. Well done and many thanks.
DAWN · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you DAWN for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe had been with the Northumberland Heath Acorn team for a very long time whilst trying to find our new home! We personally dealt with Joe and Amir, who were extremely patient and professional throughout the whole process
They were extremely thorough regarding the sale of our house and the viewings were flooding in!
The whole team at acorn were really supportive and understanding! We have already recommended the team to friends & family and will continue to do so!
With big thanks again to the whole team!
The Spearman’s!!!!
Leanne · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Leanne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe would like everybody to know that we have recently sold our house in Erith and Mr. Amir Khajedehi, the Assistant Manager at The Acorn Group, Northumberland Heath has been simply amazing. Tremendously helpful throughout, always available to answer any questions and so professional with his kind advice. We both felt he was the right man to do business with when we first met him . we met other estate agents but are so pleased we stayed with our initial instinct. We would and do heartily recommend Amir Khajedehi to anyone looking to buy, sell or rent any property in this part of the world. Kindest Regards Joe & Linda Reed
Joe · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you joe & Linda for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amir and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJoe, Amir and the rest of the team at the Northumberland Heath branch of Acorn were fantastic, we recently sold our house through them, we had a bumpy ride with buyers pulling out but the house was quickly sold again, the team were on hand for every question, they are all very approachable, we can't thank everyone enough. We will definitely be recommending Acorn and associated partners to family and friends looking to sell.
Thank you againPositiveResponsiveness, Quality, Professionalism, Value
Alison · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Alison for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Northumberland Heath team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI found Acorn really great to partner with when searching for a new home. One of the staff Amir was super helpful from the beginning of the process, advising me on a few properties in the area and being honest in regards to work needing to be done etc. He even gave me and my wife a lift to another viewing and then to the station, going above and beyond.
Amir even went the extra mile to make sure the property we wanted fell within our budget
And when he was on leave from work, his colleague Joe was really supportive and always responsive when making contact with him.
Would 100 percent recommend Acorn
Harry · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Harry for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amir and Joe. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn have been simply amazing in securing a rental for my husband and I. From the very first interaction they have been efficient, professional and exceptionally helpful. My husband and I emigrated to the UK and Acorn helped us find our new home here with no hassle at all. They offer incredible service and have made the process as seamless as possible. I would recommend them to anyone looking to rent, buy or sell a property. In particular, our agent Lilia Ghenim was a breath of fresh air and so helpful in helping us navigate our journey to rent in the UK. I can’t praise her, her team and the group enough.
Kerryn · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Kerryn for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lilia and her colleagues. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRecently sold our house with Acorn. We were impressed from the very beginning when Joe carried out a valuation, he has great knowledge of the area and this convinced us to go with Acorn. Amir did a fantastic job during the sales process, keeping us up to date and very proactive with chasing the buyer and solicitors. We could not be happier with the service and would definitely recommend.
Chris · 10 June 2022 · Acorn Erith
Agent replied · 10 June 2024
Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Amir. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotGreat guy
Davide from the London Bridge branch was incredibly helpful when I popped in to sign a few documents.
Ryan · 26 May 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Ryan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotGreat guy
Davide from the London Bridge branch was incredibly helpful when I popped in to sign a few documents.
Ryan · 25 May 2022 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Thank you Ryan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
TrustpilotDisappointing
Staff and service is not what I would expect…disappointing
Samantha · 19 May 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Dear Samantha. I am sorry to read your review. From what you have supplied here I am unable to see where we have let you down, but I would like to find out. Are you able to drop me a line with some details of what went wrong please? Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
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