Trusted Agent profile

Acorn estate agents in Bexleyheath, London, Dartford and 1 more

4.5

★★★★★ Excellent

3,850 reviews across 15 offices and 3 platforms

Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,850 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.8 / 5

3,154

Reviews on Google

All 15 offices

Yell logo

1.9 / 5

19

Reviews on Yell

All 15 offices

Trustpilot logo

677

Reviews on Trustpilot

All 15 offices

Our offices

Acorn's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Acorn office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I received absolutely fantastic service from Godefroy Herissay and the rest of the team at Acorn, who were always on hand to deal with all the steps necessary to sell my flat. Highly recommended.

Andrew · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Andrew, that is very kind of you to say so.. I will pass it on! Kind regards- Karen Hedges Acorn Customer services

5/5

Google

5 star service from selling to letting. It has been great working with Godefroy on the sale of our flat, and Josh has gone above and beyond in order to secure us a letting after we exchange. Would 100% recommend.

Jazmin · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thank you Karen Hedges Acorn Customer Services

5/5

Google

Emily Packe was really helpful at supporting us with finding the right flat, and from there Josh Ward was a great help with showing us the flat and our sorting our move in! Many thanks, very efficient and professional.

Michael · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Hi Michael, that’s wonderful to hear. Thanks so much for leaving us a review. Much appreciated- Karen Hedges Acorn Customer Services

5/5

Google

We've enjoyed working with Godefroy through the entire process of finding and buying a property. He takes the time to understand your needs, communicates effectively, and knows the market. I highly recommend him!

Nicholas · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Nicholas for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn were really fab to deal with. My estate agent Godefroy Herissay went above and beyond to meet my needs and provide solutions. He was quick and great to deal with. I highly recommend.

Shelley · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Shelley, we really appreciate teh review and your feedback. I will pass onto the Team and we look forward to doing business with you in the future. Kind regards- Karen Hedges- Acorn Customer Services

5/5

Google

Acorn, and in particular Godefroy, were excellent in selling my flat. It turned out to be harder to sell than I had envisioned, having begun with a different estate agent, but Godefroy, Taylor and Acorn really went the extra mile at every opportunity, especially when it came to mortgage advisory, fire certificates and liaising with the buyer. Clear, honest, trustworthy and friendly communication throughout.

Chloe · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Chloe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy, Taylor and their colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Godefroy from ACORN Estate Agent Camberwell has been super efficient! He found me a Buyer in few weeks and with the current climate it’s very valuable. He kept us updated both sides (buyer and seller) to ensure our solicitors were not making excuses and were progressing promptly. We knew at all time which solicitor to chase. He also helped with my flatmates notifying us for visits in advance via WhatsApp. I highly recommend Acorn and Godefroy for your purchases, sells or lettings. 5 stars service all around! Many Thanks to the Team!

Danny · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Vero for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team..particularly Davide..exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Godefroy was brilliant right from the beginning of the process, open and upfront and very contactable. He went above and beyond trying to corral the parties and get us moving towards exchange, even when working with my solicitors who were unfortunately very difficult and reluctant to engage. My purchasing process was very long, convoluted and stressful, but I am thankful that Godefroy did not add to that and did as much as he could to get the solicitors to play ball with each other.

Kiah · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you kiah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

If you're selling in Camberwell, use Acorn! A very professional service from start to finish. They managed to find us an offer within 4 weeks and kept us updated throughout the deal process. Huge thank you to Godefroy & Taylor for your hard work and the 5 star service. Dave

David · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and Taylor. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really delighted we went with Acorn to sell our 1-bed flat. In a difficult post-COVID market, Godefroy secured us an offered that we felt comfortable accepting within weeks of listing, whereas our previous agents failed to get an offer in the 5 months that they were marketing the flat. This was in no small part down to Godefroy's hard work in pushing all parties (buyer, seller, both sets of solicitors etc.) towards exchange and the access that he and Acorn have to a number of potential buyers and the ability to cross-sell. Thanks again!

James · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thanks James, that really good to hear of your experience. I hope we can do business again in the future! Best wishes Karen Hedges- Acorn Customer Services

5/5

Google

We recently used Acorn Camberwell to sell our 2 bedroom flat. We chose them because they were the most enthusiastic agent we met and they had exceptional knowledge of the local area and market. They delivered on everything they said they would and communication was great throughout.

Hermione · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Hermione for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

It was great working with Acorn! Godefroy and Jack were very attentive, always providing advice and support along the sale of our flat! Thanks team.

Noor · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Hi Noor, we appreciate the positive feedback. It means a lot. We will share this with the team! Best wishes Karen Hedges Acorn Customer Services

5/5

Google

We had a great experience with Acorn Camberwell for the purchase of our first home. Godefroy has been extremely helpful throughout the whole process, easing the communication between parties and making sure all happened within the agreed timeframe. Very professional and trustworthy, absolutely recommended!

Eleonora · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Eleonora for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Godefroy and Taylor did a great job selling my flat. It took longer than we were expecting and there were a few hairy moments along the way. As sale lead, Godefroy really went above and beyond, seeking out and staying in close touch with all the many different parties, keeping me updated clearly and in a timely way and always giving me honest, constructive advice. Taylor said to me when I switched agents to them that they would be worth the slightly higher fee and he was right! Thanks both, and special mention too to Davide who did a great job looking after the flat as letting agent over the previous years.

Jane · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Jane for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy, Taylor and Davide. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn provide a great service. They sold our flat this year, Godefroy, our estate agent, was brilliant throughout, hugely personable and always enthusiastic. He kept pushing the sale on and keeping us informed on progress. 100% Recommend.

Oli · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Oli for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thanks Godefroy for assisting us with the purchase of our first flat. Good communication and very friendly chap all around, also his colleagues at the Camberwell office were very pleasant to work with.

Ivan · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Ivan, that is a great review for Godefroy and the time, I will pass this on! Karen Hedges- Acorn Customer Services

5/5

Google

Acorn helped make selling my property a smooth experience from start to finish. Godefroy was always friendly, accommodating and easy to get hold of, so I knew where I was in the process. Highly recommend their services.

Louisa · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Louisa for leaving a 5 Star review, we are grateful. Acorn Customer Services

5/5

Google

The team at Acorn have been great at helping sell our flat in Camberwell (when other agencies before them failed!) They were very responsive and provided immediate feedback after every visit until we found the perfect buyers! If you’re selling or buying in the Camberwell, we’d highly recommend Acorn as they know the area very well, and are highly professional!

Beatrice · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Beatrice for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently purchased a flat with Acorn, and I couldn't be more impressed with the exceptional service offered by Godefroy. He is a professional, knowledgeable, and extremely attentive agent who took care of my needs as a buyer. From the very first interaction, Godefroy made me feel at ease and kept me informed every step of the way. He went above and beyond to ensure the process was smooth and stress-free for me, and he even helped me with some of the more challenging aspects of the purchase. Godefroy's attention to detail and ability to anticipate any issues were invaluable. He was always available to answer my questions and concerns, and his expertise in the field was evident. I highly recommend Acorn and Godefroy to anyone looking for a reliable and trustworthy agent. I am incredibly grateful for his hard work and dedication, and I can't thank him enough for making my experience so positive.

Giuseppe · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Hi Giuseppe, thank you so much for posting a great review for Godefroy and the Acorn Camberwell Team, we are very happy ! Kind regards- Acorn Customer Services

5/5

Google

I used Acorn to sell my Camberwell property. Godefroy had a clear strategy from the start, demonstrated fantastic knowledge and insight into the local market and was honest in what was/was not possible especially given the economic climate. Within 3 weeks of being online, 2 offers were received. Acorn advocated all the way through the process, working hand in hand with my solicitor to get to exchange and completion as quickly as possible. Godefroy and Jack were just brilliant. Clear, constant communication. I felt full confidence in their advice and approach. I would have no hesitation in using/recommending Acorn when selling a property.

Lynsey · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Lynsey for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We bought a flat in Camberwell through Acorn, who seem very plugged in to the local market. Communication at the offer stage with Godefroy Herissay was clear, honest and responsive, and helped us navigate a challenging 4-way competitive bid situation. Then at the exchange and completion stage, Jack Davies stepped in to manage the process which was invaluable to overcome difficulties and delay we encountered over the conveyancing process. A very professional team at Acorn.

Mark · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Mark for your kind words, that's really great. I will pass onto the Team. Best Wishes Karen Hedges Acorn Customer Services

5/5

Google

I have just sold my property through Acorn in Camberwell. I can highly recommend them. Godefroy and Jack were excellent, they kept me informed throughout the process. Nothing was ever to much trouble. They were able to advice and guide me till completion. They made it seemed quite streamlined and I felt like I was in safe hands. Very professionals throughout. Thank you Acorn you have been great. I am a very happy customer.

Gill · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Gill, that's a great review, we really appreciate ! Karen Hedges- Acorn Customer Services

5/5

Google

I have recently rented a fantastic property through Acorn, where Josh was the agent overseeing the process. They did a fantastic job, super efficient and really looked after me in the move. I can't thank them enough. I would recommend these guys highly, as I have worked with some other not so great estate agents in the past, particularly in London, where you can be easily dismissed.

Richie · 18 June 2023 · Acorn London (27 Denmark Hill)

Agent replied · 17 June 2024

Thank you Richie, that's really nice to hear. We appreciate your kind words. Best wishes Karen Hedges Acorn customer Services

3/5

Google

Rating only, no written review.

Jessie · 15 June 2023 · Acorn London (98 Lordship Lane)

Agent replied · 14 June 2024

Dear Jessie. I am sorry to read this review and would love to investigate what went wrong. Would you be able to email me please at andrew.roberts@acorngroup.co.uk with the details of your complaint. Thank you. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Acorn

Which Acorn office has the most reviews?

Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.

Where are the Acorn offices?

The 15 Acorn offices, by town:

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.

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