Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleProfessional, efficient and friendly service from all the staff I had contacts with. Davide took the time to explain everything on my first visit at the Acorn office in Kennington and also answered all my questions when he visited and took amazing pictures of my flat. Damian dealt efficiently with the viewings and keep it me informed all the time about offers and how things were progressing. I did not meet Lorrell in person but she replied to emails in seconds and explained every requirements and was always available over the phone. They were all brilliant and made my first experience letting out my flat stress free. Acorn definitely have got the right people to provide an excellent service and I will not hesitate to recommend them to anyone I know.
Dario · 27 August 2023 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Dario for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide, Damian and Lorrell. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGenuinely impressed with Acorn's Kennington team and the service they provide. I have dealt with many different letting agents and property managers over the past 20+ years; Acorn are the best so far. Their service is professional and friendly, with clear and prompt communication between all parties. My apartment was marketed well and re-let very quickly to an excellent tenant. Maintenance and repair work has been arranged quickly and with no fuss. Damian Agbodza and his team at Acorn's Kennington branch have been a pleasure to deal with. Recommend.
Phil · 27 August 2023 · Acorn London (325 Kennington Road)
Agent replied · 26 August 2024
Thank you Phil for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Customer Services
★★★★★ 5/5
TrustpilotAcorn - Northumberland Heath - FTB - Excellent Service
I had the pleasure of working with Acorn Northumberland Heath to purchase my first home in Erith and would like to thank the Team for making this such a pleasant experience. Shoutout to Amelia Giles and Layton Thomas for their hard work - you guys are amazing. Attentive, professional and excellent service received throughout the process.
Michael · 26 August 2023 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleFriendly, helpful service. Always available on the end of the phone.
Charlie · 22 August 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks. Customer Services
★★★★★ 5/5
GoogleWilliam, was very help and surportive in me getting this property, i really appreciate all your help thanks...
Akwasi · 22 August 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! Customer Services
★★★★★ 5/5
GoogleI am very satisfied with the service that William Cande gave us in our process of rent a property.
I am pleased to recommend him.
Marcos · 22 August 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you for leaving us a 5* review. We are really happy that you were satisfied with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleWe highly recommend Godefroy at Acorn agency!
It took us a year to find the perfect home to buy. Godefroy is really professional, calm and always gave us the right direction and good opinions!
We met others agents, who were pushing and not informed about the flats they were showing, and we can strongly affirm that Godefroy has been the BEST agent!
THANK YOU
Giovanni and Marcos
Giovanni · 22 August 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleWe recently sold our flat through Acorn and cannot recommend them highly enough. The flat was on the market for 2 weeks before they secured a cash buyer for a price above our expectations (and the valuation of four other surveyors). Their communication was exceptional, they pushed hard for us at all times, and we felt incredibly supported by them. Our sale hit a number of issues and delays (through no fault of Acorn’s) and they managed to placate the buyer and speed up the resolution of some issues. I am confident without their involvement, the sale would have collapsed. Thank you Jack and Godefroy, you have both done amazing work and I will be recommending you to anyone thinking of selling in the future.
Alex · 22 August 2023 · Acorn London (27 Denmark Hill)
Agent replied · 17 June 2024
Thank you, Alex, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks, Customer Services
★★★★★ 5/5
TrustpilotAcorn Strood
Acorn Strood 2nd time for myself using Acorn & I have never been disappointed with the service received. The staff are always lovely & helpful & make a stressful process easier. I would thoroughly recommend them.I wouldn't use any other agent having seen how other agents operate compared to Acorn. Dan was amazing, Alesha was so helpful, Remmi & Jonathon. They are a lovely team.
Theresa · 21 August 2023 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
TrustpilotAcorn Strood
Acorn Strood
2nd time for myself using Acorn & I have never been disappointed with the service received. The staff are always lovely & helpful & make a stressful process easier. I would thoroughly recommend them.
I wouldn't use any other agent having seen how other agents operate compared to Acorn. Dan was amazing, Alesha was so helpful, Remmi & Jonathon.
They are a lovely team.
Theresa · 21 August 2023 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Thank you, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleHumour included
Adele · 19 August 2023 · Acorn London (98 Lordship Lane)
Agent replied · 14 June 2024
Thank you so much for leaving us a 5 Star review- We appreciate it! Customer Services
★★★★★ 5/5
GoogleWe have been clients of Acorn Dulwich since 2010 they have a helpful property team. We have purchased four times during this time and they also act as LETTING agents for our family as we have rental properties. James Keen deserves a shout out, a true professional. Thanks for your service.
Tim · 19 August 2023 · Acorn London (98 Lordship Lane)
Agent replied · 14 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks. Customer Services
★★★★★ 5/5
GoogleI have nothing but the utmost praise for Acorn: particularly for Liam and James, they were wonderful to work with and very helpful through-out the entire renting process. This was my first time renting as a single occupant, and they walked me through all the steps and promptly responded to any and all inquiries. Couldn't recommend more!
Ruxandra · 19 August 2023 · Acorn London (98 Lordship Lane)
Agent replied · 14 June 2024
Hi Ruxandra, thank you so much for your kind words! We're thrilled to hear that Liam and James provided excellent assistance during your renting process. Thanks, Customer Services.
★★★★★ 5/5
TrustpilotFrom the moment I saw the property…
From the moment I saw the property Kieran has been polite, friendly, helpful. I have always had pleasant interactions with everybody i speak to and they have all given me great customer service.
Tawanda · 18 August 2023 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 3/5
TrustpilotMiss communication on the day
A very limited service.
Steven · 18 August 2023 · Acorn Bexleyheath
Agent replied · 19 September 2023
Hi Steven. I am sorry to read this. Could you share with me any more information on the matter please? Thanks. Andrew Roberts - andrew.roberts@acorngroup.co.uk
★★★★★ 5/5
TrustpilotRainham Acorn
Rainham Acorn - I was purchasing a property they had up for sale. Mark and Abbie have been absolute godsends, my solicitor lacked a little with communication but they were so informative & supported me and their seller massively. Spoke almost daily, some times more keeping me updated. Very happy first time buyer. Thanks Mark and Abbie, I owe you!
Emma · 17 August 2023 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 October 2026
Thank you Emma, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
★★★★★ 5/5
GoogleI found Acorn Lewisham to deliver a very high standard of support, advice as well as referrals to additional in-house services such as mortgage brokers etc during a flat purchase. Dammy in particular assisted me faultlessly throughout the purchase in a very kind and professional manner. He helped with flat hunting and then through the whole process of offering, buying to completion. Highly recommend Acorn Lewisham and Dammy for anything to do with buying a flat.
Matthew · 17 August 2023 · Acorn London (153 Lewisham High Street)
Agent replied · 12 June 2024
Hi Matthew, thank you so much for your kind words and positive feedback! We're thrilled to hear that Dammy provided you with excellent support and guidance throughout your flat purchase. Thanks, Customer Services.
★★★★★ 5/5
GoogleBeth and the Acorn team were fantastic throughout the whole process of buying my new property. Would recommend their services to anyone in the area.
Nick · 17 August 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! Customer Services
★★★★★ 5/5
GoogleI have been a landlord using Acorn now for over 20 years and once again I wanted to thank all their teams for their efficiency and professionalism when they recently found me another amazing tenant. I highly recommend their excellent services.
Theo · 17 August 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you so much Theo for leaving us a brilliant 5 Star review- We appreciate it! Customer Services
★★★★★ 5/5
GoogleWe worked with Beth to sell our flat and she was fantastic - she gave pragmatic and helpful advice throughout the process, found us a great buyer and worked tirelessly to get us through to completion. She was a pleasure to deal with and we wouldn't hesitate to work with her in the future
Elizabeth · 17 August 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received. Thanks. Customer Services
★★★★★ 5/5
GoogleHad a great experience with Acorn Group. Mauricio was amazing and found us a great place in less than 2 weeks. He found everything we were looking for and it was a smooth and easy process, we will definitely use Mauricio again in the future!
Eleanor · 17 August 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks - Customer Services
★★★★★ 5/5
GoogleI recently sold my flat with Acorn. Beth was great! She understood the property and location, was professional and organised with viewings. We had a buyer within 10 days and completed within 12 weeks. Would highly recommend.
Sarah · 17 August 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth and the team. Thanks, Customer Services
★★★★★ 5/5
GoogleWe were both first time buyers and have just completed on the purchase of our flat. We were fortunate to liaise with Beth, who was friendly and straightforward to deal with and we really appreciated the regular, honest and direct communication and felt understood and listened to when we raised questions or had enquiries for her client. Our sale took just under 3 months to close out and if and when we sell our place in the future, we would not hesitate to contact Acorn in the first instance.
Anthony · 17 August 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you, Anthony, for taking the time to review your experience. I am delighted to hear that you were happy with the service you received from beth and the team. I hope you will be very happy in your new home. Thanks. Customer Services
★★★★★ 5/5
GoogleWe have just completed on our flat and Stuart and the Acorn team were really helpful and easy to communicate with throughout. Our sale was quite tricky and stressful at points due to legal delays outside of our control and so we really appreciated their efficiency, professionalism and support throughout the whole process, especially as it took a lot longer than expected! They may not be the cheapest but it's definitely worth going with Acorn given their level of service and dedication and would definitely recommend them if you are selling in the area.
Kristina · 17 August 2023 · Acorn London (116-118 Bermondsey Street)
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks. Customer Services
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